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Hospice Remote Triage Nurse Jobs in Rio Rancho, NM

firsthand Health

Remote Triage Nurse

Albuquerque, NM · Remote

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is ...

firsthand Health

Remote Triage Nurse

Albuquerque, NM · On-site +1

$80K/yr

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is ...

All JobsHospice Triage Nurse JobsHospice Remote Triage Nurse JobsHospice Remote Triage Nurse Jobs in Rio Rancho, NM

Hospice Remote Triage Nurse information

See Rio Rancho, NM salary details

$12

$29

$48

How much do hospice remote triage nurse jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for hospice remote triage nurse in Rio Rancho, NM is $29.73, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.89 per hour, depending on experience, location, and employer.

What is a hospice remote triage nurse?

A Hospice Remote Triage Nurse is a registered nurse who provides clinical support, assessment, and guidance to hospice patients and their families over the phone or through virtual platforms. Their main role is to triage patient symptoms, offer medical advice, coordinate care, and determine if an in-person visit or emergency intervention is needed. They ensure patients remain comfortable and receive appropriate care, often during after-hours or weekends. This position requires strong clinical judgment, communication skills, and compassion, as they help manage end-of-life care remotely.

What are the key skills and qualifications needed to thrive as a hospice remote triage nurse?

To thrive as a Hospice Remote Triage Nurse, you need a current RN license, solid experience in hospice or palliative care, and strong clinical assessment skills. Familiarity with telehealth platforms, electronic health records (EHRs), and nursing triage protocols is typically required. Compassion, excellent communication, and the ability to make quick, independent decisions are critical soft skills in this role. These competencies ensure effective remote patient support, timely care interventions, and emotional comfort for patients and families during end-of-life care.

What are some common challenges faced by hospice remote triage nurses and how can they be managed effectively?

Hospice Remote Triage Nurses often encounter challenges such as managing urgent patient needs over the phone, coordinating care across different locations, and providing emotional support to families without being physically present. Effective communication, strong clinical judgment, and the ability to quickly prioritize care are essential. Utilizing detailed protocols, electronic health records, and maintaining close collaboration with on-site hospice teams can help manage these challenges and ensure patients receive timely, compassionate care.

What is the difference between Hospice Remote Triage Nurse vs Hospice Case Manager?

AspectHospice Remote Triage NurseHospice Case Manager
CertificationsRN license, triage or emergency certificationsRN license, case management certification often preferred
Work EnvironmentRemote, telehealth settingHome visits, office, or telehealth
Primary ResponsibilitiesAssess patient symptoms, provide immediate guidance, coordinate urgent careCoordinate patient care plans, manage services, liaise with families

Hospice Remote Triage Nurses focus on assessing urgent patient needs remotely, providing immediate guidance. Hospice Case Managers develop comprehensive care plans and coordinate ongoing services. While both roles require RN licensure, their daily tasks and work settings differ, with triage nurses emphasizing urgent remote assessments and case managers handling broader patient care coordination.

What are popular job titles related to Hospice Remote Triage Nurse jobs in Rio Rancho, NM?

For Hospice Remote Triage Nurse jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Hospice Remote Triage Nurse jobs in Rio Rancho, NM look for?

The top searched job categories for Hospice Remote Triage Nurse jobs in Rio Rancho, NM are:

Hospice Remote Triage Nurse jobs near you

Remote Triage Nurse

firsthand Health

Albuquerque, NM • Remote

Full-time

Re-posted 18 days ago

Job description

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 PST), with occasional potential for nights or weekends. When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks.

Responsibilities of a Triage Nurse include:
  • Triage and Escalation: Manage inbound clinical issues from firsthand staff and patients via phone; triage appropriately and escalate emergencies immediately.
  • Collaboration: Work closely with peer mental health workers, social workers, and APPs to address acute issues comprehensively.
  • Coordination: Coordinate care with patients' other providers to ensure seamless health management.
  • Training: Develop and deliver training on basic medical topics for peer mental health workers and social workers.
Triage Nurses should have:
  • Strong triage and prioritization skills, with the ability to rapidly assess and determine the appropriate level of care.
  • Problem-solving expertise with a creative, patient-centered approach.
  • Ability to provide condition-specific patient education and self-management guidance.
  • Adaptability to varying team cultures and processes.
  • Empathy, compassion, and approachability in patient and team interactions.
Required experience includes:
  • Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states.
  • Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN)
  • At least 3 years of Emergency Room (ER) experience 
  • Experience working with populations facing challenges such as serious mental illness, behavioral health conditions, and/or substance use disorders
  • Care management and coordination experience.
Bonus Points for:
  • Psychiatric-Mental Health Nursing Certification (PMH-BC)
  • Washington state RN license

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