Hospice Operations Consultant Jobs (NOW HIRING)

JOB PURPOSE:

Provides supervision of the nurse consultant team and guidance to the nurse consultant for Hospice operational program support and development. Assists with training and support activities for the nurse consultant group. Collaborates with the Corporate Medical Director and Chief Medical Officer, hospice consultants and the hospice regional teams to provide compliance support services to hospice agencies. The consultant is responsible for providing program evaluation, education and monitoring functions to determine agency compliance with all regulatory groups and assist with the development of recommendations and plans for improvement. Track, trends and reports data needed to monitor clinical compliance and agency standing in relation to national benchmarks, outcomes, policy implementation and other types of agency performance standards.

KEY RESPONSIBILITIES:

•  Participates in coordination of compliance and program enhancement activities hospice services.

•  Works with the consultant team to provide comprehensive consulting services to hospice agencies.

•  Supervises and overseas Clinical Quality Checklists of assigned locations per requirements and as needed.

•  Review and analyze PI/QAPI, Focus Review, UR and other compliance related data.

•  Collaborate with the regional team and agencies to meet the annual clinical objectives.

•  Responsible for bringing forward issues of concern affecting quality of care in the agencies.

•  Assists to provide orientation to key positions on the working of the Clinical Teams, how policy and procedures are produced, etc.

•  Participates in policy development and implementation.

•  Maintains absolute confidentiality of agency/facility records including, but not limited to payroll, personnel, patient/client care, business plans, and computer program.

•  Develops and participates in educational programs throughout the company related to Hospice compliance and other clinical issues as assigned.

•  Interprets and translates new agency policies and procedures and assesses compliance with implementation of new policies and procedures.

•  Performs specific/focused audits on items of interest when requested.

•  Attends seminars and workshops related to Hospice to increase own knowledge and to keep current the fields of Medicare/Medicaid/OSHA state rules and regulations, JCAHO and other types of regulations that may apply.

•  Disseminates appropriate information regarding agency statistics, tracking and trending to supervisor.

•  Assists to coordinate communication and correspondence with JCAHO.

•  Assists with development of plan of correction to survey deficiencies.

•  Monitor and analyze information related to Hospice Indicators.

•  Review and analyze the adverse outcome reports.

•  Keeps supervisor informed of daily activities, and issues.  

•  Proposes solutions to issues

MINIMUM EDUCATION REQUIRED:

•  Graduate of an accredited school of nursing with a bachelor’s in nursing or higher.

MINIMUM EXPERIENCE REQUIRED:

•  Five years current hospice experience with at least two years management experience in nursing preferably in hospice. 

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

•  Must be a licensed Registered Nurse in the states where the company operates (GA, NC,SC,FL).

•  CHPN Certification preferred.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

•  Knowledge of Hospice operations and federal and state regulations.

•  Knowledge of Nurse Practice Act and acceptable standards of Nursing Practice.

•  Knowledge of Social Worker standards of practice.

•  Must know methods to comply with the regulations.

•  Must have a working knowledge of PI principals and techniques.

•  Must demonstrate effective interpersonal skills to interact with agency/facility staff, corporate leaders and others.

•  Computer skills; proficient with Microsoft Office applications

•  Travel required: able to drive to multiple locations. May require occasional overnight travel.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

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As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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