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Hope Services Jobs (NOW HIRING)

Retail Store Manager

San Jose, CA ยท On-site

$71K/yr

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Job Coach

Gilroy, CA ยท On-site

$21.25/hr

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Job Coach, On-Call

Gilroy, CA ยท On-site

$21.25/hr

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Cashier

Fremont, CA ยท On-site

$18.05/hr

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Job Coach, On-Call

Gilroy, CA ยท On-site

$21.25/hr

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Job Coach

Gilroy, CA ยท On-site

$21.25/hr

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

Cashier

Fremont, CA ยท On-site

$18.05/hr

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations.

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Hope Services information

What are the key skills and qualifications needed to thrive as a Hope Services Direct Support Professional, and why are they important?

To thrive as a Hope Services Direct Support Professional, you need a background in human services or caregiving, often with a high school diploma or equivalent and relevant experience. Familiarity with individualized service plans, documentation software, and basic first aid/CPR certification is typically required. Compassion, patience, and strong interpersonal skills help build trust and effectively support individuals with developmental disabilities. These skills and qualities are vital for ensuring client well-being, promoting independence, and delivering high-quality support services.

What are some common challenges faced by employees working at Hope Services, and how are they supported in overcoming these challenges?

Employees at Hope Services often work directly with individuals who have developmental disabilities, which can present unique emotional and behavioral challenges. Staff may encounter situations that require patience, adaptability, and strong communication skills. To support employees, Hope Services typically offers comprehensive training, regular team meetings, and access to supervisors or mentors for guidance. The collaborative environment and focus on staff well-being help employees manage challenges effectively while making a meaningful impact on clients' lives.

What is the difference between Hope Services vs Direct Support Professional?

AspectHope ServicesDirect Support Professional
CertificationsMay require CPR/First Aid, specialized trainingOften requires similar certifications, including CPR/First Aid
Work EnvironmentSupports individuals with developmental disabilities in community or residential settingsProvides direct care and assistance in similar settings
Employer & IndustryNonprofit organizations serving disabilities and community supportVarious agencies, including nonprofits and government programs
Common Search IntentJobs at Hope Services or similar organizationsRoles like Direct Support Professional in the same industry

Hope Services and Direct Support Professionals share similar roles, certifications, and work environments. Both focus on supporting individuals with disabilities, often within community or residential settings. The main difference lies in Hope Services being a specific organization, while Direct Support Professional is a common job title across many agencies. Understanding this helps job seekers find relevant opportunities within the disability support industry.

What are Hope Services and what do they do?

Hope Services is a nonprofit organization that provides support, advocacy, and programs for individuals with developmental disabilities and their families. Their services often include employment training, community living support, counseling, and educational resources aimed at helping clients achieve greater independence and quality of life. Hope Services typically partners with businesses, schools, and government agencies to ensure a comprehensive support network. They operate in various communities and tailor their offerings to meet the specific needs of those they serve.
What cities are hiring for Hope Services jobs? Cities with the most Hope Services job openings:
What states have the most Hope Services jobs? States with the most job openings for Hope Services jobs include:
Infographic showing various Hope Services job openings in the United States as of June 2026, with employment types broken down into 29% Full Time, 14% Part Time, 14% Temporary, and 43% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Retail Store Manager

Retail Store Manager

Hope Services

San Jose, CA โ€ข On-site

$71K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago


Job description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..
>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<
>>>>> ASPIRE to Excellence CARF Accredited <<<<<
>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<
>>>>> Four-star Charity Navigator <<<<<
>>>>> 2024 Candid Gold Seal of Transparency <<<<<
*Salary Range: Up to $71K per year commensurate with experience and qualifications.
Summary
Provides supervision, oversight and management of thrift store operations. Manages staff and volunteers, oversees sales, donations of merchandise, promotion of the store in the community, and internal fiscal controls.
Essential Functions
The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:
1. Manages and fulfills all daily responsibilities as assigned.
2. Management of all store operations including but not limited to personnel, property, store setup, and back room processing.
3. Assures quality control of product in order to maintain highest product quality and meet customer expectations.
4. Provides high level of customer service, trains staff to perform quality customer service.
5. Maintains adequate staffing to meet store demands.
6. Supervises retail associates as assigned, providing ongoing training and support as needed.
7. Leads staff to assure a cooperative work environment for the team.
8. Assures compliance with all building maintenance and safety practices to assure a safe work environment.
9. Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales.
10. Acts as a mandated abuse reporter.
11. May perform other duties as assigned to assure efficiency of operations.
Qualifications Required
Bachelor's Degree in related field plus
โ€ข 3 years of experience in retail management experience including
โ€ข not less than 2 years of supervisory experience OR
โ€ข An approved equivalent combination of education and experience.
Required Knowledge and Skills
1. Ability to relate in a positive, constructive manner with staff, management and administration.
2. Knowledge of retail thrift store operations.
3. Ability to document and complete daily book keeping.
4. Ability to read, write and communicate in English.
5. Knowledge of Hope and ability to communicate information about Hope
6. Knowledge managerial principles and techniques.
7. Ability to supervise. Train, and develop staff in a retail environment.
8. Excellent organizational skills
9. Ability to lift and move 40 lb. loads
10. Use of hand trucks and hydraulic lifters and other machinery.
Benefits:
Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, Paid Vacation and Sick Time and more! In addition, we provide extensive training and ample career advancement opportunities through the award-winning Hope University.
Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Store environment. An enclosed office environment. Time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Some exposure to outdoor weather conditions. May also include physical activity, lifting, moving and sorting large loads of materials. May be exposed to dirt and dust.
Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??
Visit www.hopeservices.org to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.