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Homeless Program Jobs in Illinois (NOW HIRING)

House Advocate - part time

Palatine, IL · On-site

$20 - $21.20/hr

WINGS Program is looking for a driven, empathetic multitasker for our House Advocate position! Established in 1985 as a nonprofit advocate for homeless women and children, we have expanded to become ...

Program Supervisor, Crib

Chicago, IL · On-site

$60K - $65K/yr

The Program Supervisor is responsible for ensuring the effective and consistent operation of The ... Expanded knowledge of working with at-risk/ homeless youth populations. * Must meet all ...

Our programs, including Casa Corazón (Drop-In and Emergency Beds) and Solid Ground Supportive Housing, aim to transform the lives of homeless and at-risk youth (ages 16-24) by providing them with ...

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Homeless Program information

See Illinois salary details

$8

$26

$59

How much do homeless program jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for homeless program in Illinois is $26.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $32.16 per hour, depending on experience, location, and employer.

What are homeless programs?

Homeless programs are organized efforts, often run by government agencies or non-profit organizations, that provide support and services to individuals and families experiencing homelessness. These programs may offer temporary shelter, food, healthcare, job training, case management, and assistance in finding permanent housing. The goal is to help people transition out of homelessness and achieve long-term stability. Services are typically tailored to meet the varied needs of different populations, such as veterans, families, or youth.

What is the difference between Homeless Program vs Homeless Outreach Worker?

AspectHomeless ProgramHomeless Outreach Worker
CredentialsVaries; often includes social work or counseling certificationsTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity centers, shelters, administrative officesFieldwork, street outreach, community settings
Employer & IndustryNonprofits, government agencies, sheltersNonprofits, government agencies, outreach organizations

Homeless Program roles focus on managing services, coordinating resources, and developing programs for homeless populations. Homeless Outreach Workers actively engage with individuals on the streets or in community settings to provide immediate assistance and connect them to services. While both roles aim to support homeless individuals, the program roles are more administrative and planning-oriented, whereas outreach workers are directly involved in fieldwork and client interaction.

What are the key skills and qualifications needed to thrive as a Homeless Program Coordinator, and why are they important?

To thrive as a Homeless Program Coordinator, you need a background in social work, public administration, or a related field, often supported by relevant degrees or certifications. Familiarity with case management software, government reporting systems, and local housing resources is essential. Exceptional communication, empathy, and organizational skills help build trust and coordinate support effectively for vulnerable populations. These capabilities are crucial for managing complex cases, ensuring access to services, and achieving positive outcomes for individuals experiencing homelessness.

What are some common challenges faced by professionals working in a Homeless Program, and how can they be addressed?

Professionals working in Homeless Programs often encounter challenges such as resource limitations, high caseloads, and supporting clients with complex needs like mental health or substance use issues. Building strong partnerships with local service providers and maintaining open communication within a multidisciplinary team can help address these challenges. Regular training in trauma-informed care and self-care strategies is also essential to prevent burnout and ensure the best outcomes for clients. Collaboration, adaptability, and ongoing professional development are key to thriving in this role.
What cities in Illinois are hiring for Homeless Program jobs? Cities in Illinois with the most Homeless Program job openings:
Infographic showing various Homeless Program job openings in Illinois as of June 2026, with employment types broken down into 84% Full Time, 10% Part Time, 3% Contract, and 3% Nights. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $55,237 per year, or $26.6 per hour.
Housing Program Supervisor

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Life

Posted 12 days ago


Job description

POSITION TITLE
Housing Program Supervisor
STATUS
Full-Time, Exempt
POSITION SUMMARY
The Housing Program Supervisor oversees a team of case managers ensuring effective delivery and quality of case management services.
MINIMUM QUALIFICATIONS
  • Bachelor’s degree required.
  • A minimum of three years’ experience in management or social service coordination preferred.
  • Experience serving special populations including but not limited to chronically homeless, individuals with mental illness, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred.
  • An automobile, valid Driver’s License and vehicle insurance coverage is required.
  • Occasional late or weekend hours may be required.
RESPONSIBILITIES
  • Provide supervision of case managers and monitor progress toward meeting program scopes/objectives.
  • Conduct interviews and performance evaluations, recommends hires and disciplinary action.
  • Conduct quality assurance activities including chart review and satisfaction surveys, to ensure 100% compliance with program scopes and eligibility.
  • Conduct written monthly case management supervision, including the review of required case management documentation as outlined in the program procedures.
  • Provide day to day supervision and oversight of direct reports.
  • Oversee the process for timely, clean, and thorough data entry into HMIS and Client Track.
  • Ensure the maintenance and organization of case management records/files.
  • Monitors the intake and discharge processes • Review all initial assessments and ensure that accurate and timely assessments, re-certifications and service plans are completed.
  • Schedule and oversee the facilitation of case management staffing.
  • Facilitate group level staffing's or client consultations in collaboration with CCHC’s Behavioral Health department and or external community based resources.
  • Periodically review charts to ensure appropriate documentation of participant program eligibility is maintained in all program charts.
  • Review case management charts and case notes to ensure timely updates of service planning, follow-up, and case management tasks are aligned with service plan goals.
  • Monitor the system of tracking, documenting and following up on referrals.
  • Maintain schedules/itineraries for all team members home visits and reconciles mileage reimbursement requests with case notes and home visit itineraries.
  • Responsible for the orientation and onboarding of new case managers.
  • Review individual service plans and assess client progress notes completed by case managers.
  • Routinely assesses strengths and barriers to increasing income, housing stability, employment, and increasing self-sufficiency (including health, substance use and mental health issues), and share resource referrals with team.
  • Provides advocacy, support, and linkages/referrals to community resources.
  • Monitors progress of group life-skill training with clients.
  • Prepares and submits monthly/quarterly/annual reports on activities of program. Position Description Continued Page 2 of 2 Revised June 25, 2016
  • Develops and maintains relationships with community agencies and landlords.
  • Attends professional workshops and seminars to enhance skills and to maintain knowledge of policy changes.
  • Attends monthly Housing Operations Team meetings and all other relevant program meetings as scheduled.
  • Review and recommend changes to CCHC’s policies and procedures annually or as appropriate.
  • Coordinate continuous case management trainings.
  • Research, design, and implement program enhancements.
  • Participate in quality initiatives of the organization and on external policy and quality committees at the COC or related level.
  • Performs other duties as required or assigned.
Employee Benefits offered to Fulltime Staff
  • Blue Cross Blue Shield Medical Insurance
  • Blue Cross Blue Shield Dental and Vision Insurance
  • Supplemental Benefits
  • Life Insurance (Provided by the company)
CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.