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Home Inbound Call Center Jobs in Detroit, MI (NOW HIRING)

dfb

Member Service Agent

Dearborn, MI

$23/hr

Provide superior friendly phone service in an inbound call center to enhance the relationship with existing and potential members. * Work in a fast-paced, high-volume, dynamic learning environment.

dfb

Member Service Agent

Dearborn, MI

$23/hr

Provide superior friendly phone service in an inbound call center to enhance the relationship with existing and potential members. * Work in a fast-paced, high-volume, dynamic learning environment.

MDS Communications

Remote Call Center Associate

Detroit, MI · Remote

$14.73 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Detroit, MI · Remote

$14.73 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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All JobsHome Inbound Call Center JobsHome Inbound Call Center Jobs in Detroit, MI

Home Inbound Call Center information

See Detroit, MI salary details

$12

$17

$22

How much do home inbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for home inbound call center in Detroit, MI is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.08 per hour, depending on experience, location, and employer.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What are the most commonly searched types of Home Inbound Call Center jobs in Detroit, MI?

The most popular types of Home Inbound Call Center jobs in Detroit, MI are:

What are popular job titles related to Home Inbound Call Center jobs in Detroit, MI?

For Home Inbound Call Center jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Home Inbound Call Center jobs in Detroit, MI look for?

The top searched job categories for Home Inbound Call Center jobs in Detroit, MI are:

Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $35,689 per year, or $17.2 per hour.

Contact Center Representative

Victors Home Solutions

Plymouth, MI • On-site

$19/hr

Full-time

Re-posted 26 days ago

Job description

Contact Center Representative
Department: Marketing
Employment Type: Full Time
Location: Plymouth
Compensation: $19.00 / hour
Description
Love the job, but hate where you work? Not anymore! At Victors Home Solutions you'll be surrounded and supported by dynamic, fun, engaged people! Built On Integrity isn't just a motto - it's our core philosophy. We love our people. We love our customers. We love our work.
Victors Home Solutions is looking for motivated individuals who have experience in lead generation and appointment setting to join our Contact Center. This position is responsible for scheduling sales appointments and providing exceptional customer service to new and existing clients.
Examples of the actual work your day would include:
  • Assist with all inbound and outbound call volume; with the goal of setting appointments for in-home consultations
  • Handle all customer inquiries and concerns
  • Be able to explain to customers the basic features and services of the products we offer
  • Clerical duties including scanning, filing, and mailing

About you:
  • Prior experience in lead generation call center, required
  • Scheduling experience
  • Excellent written and verbal communication skills
  • Willingness to learn
  • Demonstrate teamwork, initiative, and a willingness to problem solve
  • Positive and professional demeanor

Schedule:
  • Monday - Friday with rotating weekends
  • 8-hour shift
  • Contact Center is open from 7am-9pm Monday - Friday and 8am-6pm Saturday and Sunday. The shift assigned can be anytime/day within the hours of operation based on business needs.

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