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Home Inbound Call Center Jobs in Chicago, IL (NOW HIRING)

We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service ... Answer inbound customer calls in a timely and courteous manner. * Resolve customer complaints by ...

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

Inbound/Outbound Call Representative Company Overview: AYS Inc is a leading marketing and sales ... center environment - Excellent communication and interpersonal skills - Strong sales and ...

Call Center Scheduler-Incoming

Schaumburg, IL · On-site

$15.25 - $19.75/hr

Opportunity to work from home based off of individual performance each month. * Paid Holidays and ... The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted ...

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

Work-From-Home Requirements: Dedicated, quiet workspace without interruptions. You must have the ... Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus. Ability ...

Showing results 41-60

Home Inbound Call Center information

See Chicago, IL salary details

$13

$17

$23

How much do home inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for home inbound call center in Chicago, IL is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.80 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the most commonly searched types of Home Inbound Call Center jobs in Chicago, IL? The most popular types of Home Inbound Call Center jobs in Chicago, IL are:
Infographic showing various Home Inbound Call Center job openings in Chicago, IL as of August 2026, with employment types broken down into 90% Full Time, 2% Part Time, 4% Temporary, 2% Contract, and 2% Nights. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

$125K/yr

Full-time

Retirement, PTO

Re-posted 18 days ago


Job description

Company Overview:

  • This is an interior remodeling company serving homeowners across Chicagoland
  • Better Business Bureau accredited with an A+ rating

 

What is Being Offered:

  • Flexible compensation, base + bonus (total $125K)
  • Benefits
  • 401K with match & PTO

 

What The Position is About:

  • Lead and motivate the call center team (8 agents)
  • Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
  • Recruit, hire, and train call center personnel
  • Provide ongoing coaching, mentoring, and performance feedback to the team
  • Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements
  • Develop and implement call center strategies to optimize efficiency, productivity, and sales

 

The Right Candidate Will Have:

  • Proven call center leadership experience within the home improvement industry
  • Experience with CRM and robust dialer systems
  • The ability to understand and implement changes, driving improvements

BRIX Recruiting Partners logo

About BRIX Recruiting Partners

Sourced by ZipRecruiter

Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chaska, MN, US

Year founded

2011

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