Home Energy Assistance Program Intake Specialist information
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$12.02 - $13.81
2% of jobs
$13.81 - $15.60
9% of jobs
$16.75 is the 25th percentile. Wages below this are outliers.
$15.60 - $17.40
21% of jobs
The median wage is $18.95 / hr.
$17.40 - $19.19
20% of jobs
$19.19 - $20.98
18% of jobs
$21.74 is the 75th percentile. Wages above this are outliers.
$20.98 - $22.77
11% of jobs
$22.77 - $24.56
9% of jobs
$24.56 - $26.35
3% of jobs
$26.35 - $28.15
3% of jobs
$28.15 - $29.94
2% of jobs
$29.94 - $31.73
1% of jobs
How much do home energy assistance program intake specialist jobs pay per hour?
As of Sep 12, 2026, the average hourly pay for home energy assistance program intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.
A Home Energy Assistance Program (HEAP) Intake Specialist is responsible for assisting individuals and families in applying for energy assistance benefits. They help clients complete applications, verify eligibility, and collect necessary documentation. Intake Specialists also answer questions about program requirements, provide information on available resources, and ensure that applications are processed accurately and efficiently. Their role is crucial in helping vulnerable populations maintain access to essential heating and cooling services.
To thrive as a Home Energy Assistance Program Intake Specialist, you need strong organizational skills, attention to detail, and knowledge of eligibility criteria, often supported by a high school diploma or equivalent. Familiarity with case management software, data entry systems, and government assistance program guidelines is typically required. Excellent interpersonal skills, empathy, and cultural sensitivity help build trust with diverse clients and facilitate effective communication. These skills ensure accurate application processing, improve client experiences, and support the efficient delivery of vital energy assistance services.
Home Energy Assistance Program Intake Specialists often encounter challenges such as managing high application volumes, especially during peak seasons, and ensuring all client documentation is accurate and complete. They must also navigate complex eligibility requirements while providing clear communication and empathetic support to applicants. Balancing efficiency with thoroughness and maintaining confidentiality are key aspects of the role. Frequent collaboration with case managers and utility companies is also necessary to resolve issues and ensure timely assistance for clients.
What are popular job titles related to Home Energy Assistance Program Intake Specialist jobs?
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