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Home Based Wfm Rta Jobs in Florida (NOW HIRING)

Optical Outlets

Optical Technician

Tampa, FL · On-site

$14.50 - $15.50/hr

... vendor based on vision plan Perform shipping functions including efficiently working with time ... e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must ...

Optical Outlets

Optical Technician

Tampa, FL · On-site

$14.50 - $15.50/hr

... vendor based on vision plan Perform shipping functions including efficiently working with time ... e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must ...

Optical Outlets

Optical Technician

Tampa, FL · On-site

$14.50 - $15.50/hr

... vendor based on vision plan Perform shipping functions including efficiently working with time ... e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must ...

Visionworks

Optometric Assistant Part Time

North Miami Beach, FL · On-site

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Optometric Assistant Part Time

Bradenton, FL · On-site

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Optometric Assistant Part Time

Port Richey, FL · On-site

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Optical Outlets

Optical Technician

Tampa, FL · On-site

$14.50 - $15.50/hr

... vendor based on vision plan Perform shipping functions including efficiently working with time ... e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must ...

Optical Outlets

Optical Technician

Tampa, FL · On-site

$14.50 - $15.50/hr

... vendor based on vision plan Perform shipping functions including efficiently working with time ... e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must ...

Visionworks

Optometric Assistant Part Time

Aventura, FL · On-site

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

New

Visionworks

Optometric Assistant Part Time

Miami, FL · On-site

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Optometric Assistant

Palm Harbor, FL · On-site

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

visionworks

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

Visionworks

Optometric Assistant Part Time

Seminole, FL · On-site

$15 - $18.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ... Actual pay will be determined based on experience and other job-related factors permitted by law.

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All JobsHome Based Wfm Rta JobsHome Based Wfm Rta Jobs in Florida

Home Based Wfm Rta information

What is a Home Based WFM RTA?

Home Based WFM RTA stands for Home Based Workforce Management Real-Time Analyst. These professionals monitor and manage workforce schedules and real-time adherence to ensure smooth operations, typically in call centers or customer service environments. Working remotely, they track metrics like agent availability, call volumes, and service levels, making adjustments as needed to meet performance goals. Their role is crucial for maintaining efficiency and service quality in distributed or remote teams.

How does a Home Based WFM RTA collaborate with remote contact center teams to ensure optimal staffing and real-time adjustments?

As a Home Based Workforce Management Real-Time Analyst (WFM RTA), you will work closely with remote contact center agents, team leaders, and other WFM staff through digital communication platforms like Slack, Microsoft Teams, and specialized WFM software. Your daily responsibilities include monitoring live queues, tracking agent adherence, and making real-time schedule adjustments to maintain service levels. Frequent collaboration with supervisors is essential to quickly address issues like unexpected absences or call volume spikes. Being remote, effective communication and proactive updates are key to ensuring the whole team stays aligned and operational goals are met.

What are the key skills and qualifications needed to thrive as a Home Based WFM RTA?

To thrive as a Home Based Workforce Management Real-Time Analyst (WFM RTA), you need strong analytical skills, attention to detail, and experience in workforce planning, typically supported by a background in operations or contact center environments. Proficiency with WFM software (such as NICE, Verint, or Genesys), Microsoft Excel, and real-time monitoring tools is essential. Outstanding communication, problem-solving abilities, and adaptability are vital soft skills for proactively managing staffing issues and ensuring smooth workflow. These skills ensure optimal staff utilization, service level attainment, and efficient remote operations in a dynamic environment.

What is the difference between Home Based Wfm Rta vs Home Based Wfm Rta?

AspectHome Based Wfm RtaHome Based Wfm Rta
CredentialsTypically requires certification in workforce management or related fieldsSame as Home Based Wfm Rta
Work EnvironmentRemote, home-based setting with flexible hoursSame as Home Based Wfm Rta
Industry UsageCommon in call centers, healthcare, retail sectorsSame as Home Based Wfm Rta
Job FocusWorkforce planning, scheduling, and analyticsSame as Home Based Wfm Rta

The Home Based Wfm Rta role primarily involves remote workforce management tasks such as scheduling and analytics. Since the comparison is with itself, the key differences are minimal, but understanding the role's focus on remote work and certifications helps clarify its position within the industry.

What are the most commonly searched types of Wfm Rta jobs in Florida?

The most popular types of Wfm Rta jobs in Florida are:

What are popular job titles related to Home Based Wfm Rta jobs in Florida?

For Home Based Wfm Rta jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Home Based Wfm Rta jobs in Florida look for?

The top searched job categories for Home Based Wfm Rta jobs in Florida are:

What cities in Florida are hiring for Home Based Wfm Rta jobs?

Cities in Florida with the most Home Based Wfm Rta job openings:

Home Based Wfm Rta jobs near you

Optical Technician

Optical Outlets

Tampa, FL • On-site

$14.50 - $15.50/hr

Full-time

Re-posted 12 days ago

Job description

Description:

Under direct supervision, perform a variety of tasks related to daily optical lab operations, production, and patient orders.


Essential Functions


Offer exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders


Order lenses and frames from appropriate lab or vendor based on vision plan


Perform shipping functions including efficiently working with time-sensitive shipments and maintaining records


Unpack and sort inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary


Routinely check products on order for delays or back orders and communicates and resolves order issues


Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed


Assist with ordering lab supplies, working with vendors for all consumables; troubleshoots issues/problems, and creating lenses for glasses


Assist in efficiently moving work through the department


Maintain company safety standards


Maintain a clean workstation


Assist and cooperate with other departments


Ensure understanding and adherence to quality management and safety requirements, systems, and procedures


Other duties as assigned

Requirements:

Job Specifications


Typically has the following skills or abilities:


Experience working in a fast-paced environment


One to two years of relative experience


Ability to meet department standards for productivity and quality


Ability to communicate at a level necessary to accomplish the above tasks


Good manual dexterity and hand/eye coordination


Ability to perform physical activities requiring bending, kneeling, and pulling/pushing


Ability to recognize and distinguish colors


Ability to understand and follow procedures


Ability to lift up to 30 pounds


Ability to walk or stand up to 100% of the time


For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment


Working Conditions


The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.


The working environment is well lighted and ventilated. Individuals are typically required to stand for long periods of time. Noise and dust from power-grinding machinery and other equipment is to be expected. Individuals may wear safety attire such as goggles and gloves and may work physically close to others, such as when sharing work areas. There are no major hazards.


VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers