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Home Based Remote Call Center Manager Jobs (NOW HIRING)

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Proven experience managing a remote or distributed call center team * Strong understanding of call center KPIs, QA processes, and workforce management * Experience using CRM systems and cloud-based ...

Remote Call Center Representative

ID · Remote

$7.25 - $11.50/hr

... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Document all interactions accurately in the CRM system. * Follow communication scripts and standard ...

$7.25 - $16/hr

... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Document all interactions accurately in the CRM system. * Follow communication scripts and standard ...

$7.25 - $13.50/hr

... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Document all interactions accurately in the CRM system. * Follow communication scripts and standard ...

$7.25 - $11.50/hr

... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Document all interactions accurately in the CRM system. * Follow communication scripts and standard ...

... manage complaints, troubleshoot significant customer service issues, and provide general ... This is a work from home position* >>>>> Due to our current state contracts, we are unable to hire ...

Call Center Manager

Saint Petersburg, FL · Remote

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance ... Performance will be evaluated, in part, based on the successful execution of the responsibilities ...

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance ... Performance will be evaluated, in part, based on the successful execution of the responsibilities ...

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...

Job Title: Call Center Manager Location: Remote - US About Neovance: At Neovance, we're ... We do not extend employment offers or confirm hiring decisions based solely on email communication.

... manage complaints, troubleshoot significant customer service issues, and provide general ... This is a work from home position* >>>>> Due to our current state contracts, we are unable to hire ...

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...

Remote Call Center Representative

FL · Remote

$15.75 - $20.50/hr

... om home, and thrive in a fast-paced environment. You'll be the first point of contact for our ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...

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Showing results 1-20

Home Based Remote Call Center Manager information

See salary details

$29.5K

$63.8K

$109.5K

How much do home based remote call center manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for home based remote call center manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Home Based Remote Call Center Manager vs Customer Service Supervisor?

AspectHome Based Remote Call Center ManagerCustomer Service Supervisor
CredentialsExperience in call center operations, leadership skills, sometimes management certificationsCustomer service experience, communication skills, often some supervisory training
Work EnvironmentRemote, home-based, overseeing call center teamsTypically in-office or remote, supervising customer service representatives
Industry UsageCommon in call centers, BPOs, and remote customer support companiesUsed across retail, telecom, and service industries for frontline supervision

The Home Based Remote Call Center Manager focuses on managing call center operations remotely, overseeing teams, and ensuring performance metrics are met. The Customer Service Supervisor directly supervises customer service staff, often in a more hands-on or in-office role. While both roles require customer service knowledge and leadership skills, the manager has broader operational responsibilities and strategic oversight, especially in a remote setting.

What cities are hiring for Home Based Remote Call Center Manager jobs? Cities with the most Home Based Remote Call Center Manager job openings:
What are the most commonly searched types of Remote Call Center Manager jobs? The most popular types of Remote Call Center Manager jobs are:
What states have the most Home Based Remote Call Center Manager jobs? States with the most job openings for Home Based Remote Call Center Manager jobs include:
Call Center Manager

Call Center Manager

NextDeavor Inc.

Omaha, NE • Remote

$100K - $130K/yr

Contractor

Re-posted 16 days ago


Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here