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Home Based Remote Call Center Manager Jobs in Alabama

MCI Careers

$7.25 - $11.50/hr

We are looking for motivated Remote Call Center Sales Representative s to join our growing team. If ... Provide feedback to management on customer trends and market conditions. Qualifications WONDER IF ...

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

DSI Security Services

RVM Operations Manager

Dothan, AL · On-site

$65K - $75K/yr

The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI ... Work Environment This position is based in our Dothan, Alabama National Security Operations Center.

DSI Security Services

RVM Operations Manager

Dothan, AL · Remote

$65K - $75K/hr

The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI ... Work Environment This position is based in our Dothan, Alabama National Security Operations Center.

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Home Based Remote Call Center Manager information

What is the difference between Home Based Remote Call Center Manager vs Customer Service Supervisor?

AspectHome Based Remote Call Center ManagerCustomer Service Supervisor
CredentialsExperience in call center operations, leadership skills, sometimes management certificationsCustomer service experience, communication skills, often some supervisory training
Work EnvironmentRemote, home-based, overseeing call center teamsTypically in-office or remote, supervising customer service representatives
Industry UsageCommon in call centers, BPOs, and remote customer support companiesUsed across retail, telecom, and service industries for frontline supervision

The Home Based Remote Call Center Manager focuses on managing call center operations remotely, overseeing teams, and ensuring performance metrics are met. The Customer Service Supervisor directly supervises customer service staff, often in a more hands-on or in-office role. While both roles require customer service knowledge and leadership skills, the manager has broader operational responsibilities and strategic oversight, especially in a remote setting.

What are the most commonly searched types of Remote Call Center Manager jobs in Alabama?

The most popular types of Remote Call Center Manager jobs in Alabama are:

What cities in Alabama are hiring for Home Based Remote Call Center Manager jobs?

Cities in Alabama with the most Home Based Remote Call Center Manager job openings:

Home Based Remote Call Center Manager jobs near you

Remote Call Center Sales Representative

MCI Careers

Remote

$7.25 - $11.50/hr

Full-time

Re-posted 16 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect opportunity to grow your career in a supportive and rewarding environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Make outbound calls to prospective customers and follow up on leads.
  • Present and sell company products and services to new and existing customers.
  • Achieve daily, weekly, and monthly sales targets.
  • Maintain a high level of product knowledge to effectively address customer needs.
  • Record all sales activities and customer interactions in the CRM system.
  • Provide feedback to management on customer trends and market conditions.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High School Diploma/GED
  • 1-2 years of sales experience, preferably in a call center or remote setting.
  • Strong persuasive and negotiation skills.
  • Self-motivated with a results-oriented mindset.
  • Excellent communication and interpersonal abilities.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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