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Home Based Playstation Customer Support Jobs (NOW HIRING)

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

... with home automation and video products in order to provide customers with a satisfactory ... Phone-based support skills preferred * Advanced typing and computer skills * Thrive in a busy, fast ...

Parafin, Inc

Customer Support Specialist

San Francisco, CA · On-site

$90K - $110K/yr

About the Position We are looking for a Customer Support Specialist who can delight customers at ... Work from home flexibility * Commuter benefits * Free lunches (if onsite) * Paid parental leave ...

AGDATA LP

Customer Support Analyst

Charlotte, NC · On-site

Once your training is completed, you can work from home if you prefer and may be asked to come into ... Escalate tickets to appropriate team members and other departments based on severity and complexity.

Parafin

Customer Support Specialist

San Francisco, CA · On-site

$100 - $125/hr

About the Position We are looking for a Customer Support Specialist who can delight customers at ... Work from home flexibility * Commuter benefits * Free lunches (if onsite) * Paid parental leave ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

This is a hybrid role located in Atlanta, Georgia, with work-from-home opportunities ... Troubleshoot issues in our cloud-based software across web browsers, mobile applications, operating ...

Parafin

$100 - $125/hr

About the Position We are looking for a Customer Support Specialist who can delight customers at ... Work from home flexibility * Commuter benefits * Free lunches (if onsite) * Paid parental leave ...

Northeast Family Services

Clinician - Home Based

$55 - $60K/hr

The ISO Home Based Clinician reports to the clinical supervisor and serves as a primary therapist ... support to families as utilized. * Early evening availability required for working hours. Most ...

Outlier AI INC

Customer Support Specialist

Miami, FL · On-site

Technical Support capabilities, including comfort with web-based tools, basic troubleshooting, and learning new software or AI products quickly. * Solid Analytical Skills to interpret customer ...

TicketManager

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

If you're excited about live events, cutting-edge technology, and doing work that truly matters, you'll feel right at home here. The Role The Customer Support Associate is the entry point into ...

RLDatix

Customer Support Analyst

Chicago, IL · On-site

We're searching for a North America based Customer Support Analyst to join our Customer Support team, so that we can provide strong technical expertise to resolve customer issues across the full ...

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Home Based Playstation Customer Support information

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How much do home based playstation customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for home based playstation customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is a home based PlayStation Customer Support representative?

A Home Based Playstation Customer Support representative is a professional who provides assistance to PlayStation users remotely, typically from their own home. They help customers with issues related to PlayStation products, such as troubleshooting hardware or software problems, handling account and billing inquiries, and providing guidance on using PlayStation services. These representatives communicate with customers via phone, chat, or email, ensuring a positive experience for gamers. The role requires good communication skills, familiarity with PlayStation systems, and the ability to resolve technical issues efficiently.

What are the key skills and qualifications needed to thrive as a home based PlayStation Customer Support representative, and why are they important?

To thrive as a Home Based PlayStation Customer Support representative, you need strong problem-solving abilities, familiarity with gaming consoles and software, and excellent communication skills, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, ticketing platforms, and remote troubleshooting tools is vital. Patience, active listening, and empathy help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering high-quality support experiences and maintaining customer satisfaction in a remote environment.

What are some common challenges faced when working as a home based PlayStation Customer Support representative, and how can they be managed?

One common challenge in this remote role is troubleshooting complex technical issues without direct, hands-on access to the customer’s device. Effective communication skills and patience are essential to guide users through step-by-step solutions. Additionally, balancing multiple support channels such as chat, email, and phone can be demanding, so strong organizational abilities and familiarity with support software are important. Maintaining a clear work-life boundary is also crucial, as working from home can sometimes blur these lines. Regular virtual team meetings and ongoing training help keep representatives connected and up-to-date with the latest PlayStation products and support protocols.

What is the difference between Home Based Playstation Customer Support vs Remote Xbox Customer Support?

AspectHome Based Playstation Customer SupportRemote Xbox Customer Support
CredentialsCustomer service experience, basic technical knowledge of PlayStation productsCustomer service experience, basic technical knowledge of Xbox products
Work EnvironmentHome-based, flexible hours, computer and headset requiredHome-based, flexible hours, computer and headset required
Employer & IndustryPlayStation, gaming industry, tech supportMicrosoft/Xbox, gaming industry, tech support

Both roles involve providing technical and customer support from home, requiring similar skills and equipment. The main difference lies in the specific gaming platform supported—PlayStation versus Xbox—each with its own product knowledge and brand focus. Candidates should choose based on their familiarity with the respective consoles and preferred employer.

More about Home Based Playstation Customer Support jobs

What cities are hiring for Home Based Playstation Customer Support jobs?

Cities with the most Home Based Playstation Customer Support job openings:

What are the most commonly searched types of Playstation Customer Support jobs?

The most popular types of Playstation Customer Support jobs are:

What states have the most Home Based Playstation Customer Support jobs?

States with the most job openings for Home Based Playstation Customer Support jobs include:

What are popular job titles related to Home Based Playstation Customer Support jobs?

For Home Based Playstation Customer Support jobs, the most frequently searched job titles are:

Home Based Playstation Customer Support jobs near you
Infographic showing various Home Based Playstation Customer Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support Advisor

Charlotte, NC • On-site

CPI Security
See more jobs at CPI Securityexternal

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.
What You'll Do:
In this role, you'll be empowered to make decisions, communicating directly with customers to answer account inquiries, diagnose and resolve security system related issues with home automation and video products in order to provide customers with a satisfactory resolution to ensure complete satisfaction. When you become a Customer Support Advisor at CPI Security, you join an energetic group of people dedicated to making every day safer for our community and our customers. If you're an experienced customer service professional, enjoy solving problems and keeping customers happy, and want a career with purpose, this opportunity is for you.
Responsibilities
  • Respond to and resolve customer questions and requests on various items such as: equipment, company policies, customer contracts, system operation and maintenance, monitoring service, billing, and account inquiries
  • Provide exceptional customer support and communicate through various platforms such as: phone, text, web chat, and e-mail
  • Effectively communicate CPI Security's value, products, and services to customers and utilize upselling techniques to meet customers' needs
  • Apply appropriate troubleshooting methods and techniques in resolving challenges while documenting all actions taken and following up to ensure satisfactory resolution
  • Perform alarm system downloads to ensure programming of alarm systems
  • Assist field technicians with signal feedback, testing, and general customer account information needs
  • Act as brand ambassador while setting the example of our people-first culture as you work with customers on completing customer satisfaction surveys

What's In It For You!
  • $40,000 - $50,000 average annual compensation
  • Ongoing specialized, paid training and career growth opportunities.
  • Great medical, dental, vision, short- & long-term disability and life insurance options, PTO and 401(k) plan with company match
  • Eligible for free monitored security system after 90 days
  • Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

What We're Looking For:
  • High school diploma or equivalent
  • Minimum 2 years customer service experience, technical support experience preferred
  • Phone-based support skills preferred
  • Advanced typing and computer skills
  • Thrive in a busy, fast-paced work environment
  • A self-starter who can operate independently, within a team environment

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