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Home Based International Helpdesk Jobs (NOW HIRING)

Bauer Family Resources

Home Based Case Manager

Lafayette, IN · On-site +1

$18.60 - $19.76/hr

... help us continue "to empower children and their families to thrive". Job Title: Home Based Case ... Manager Pay Range: $18.60 to $19.76 What We Do: To empower children and their families to thrive.

Heartleaf ABA

HOME BASED BHP/RBT

Portland, ME · On-site

$25/hr

Behavioral Health Professional/RBT Home Based, part time in Portland Pay: $25 Monday - Friday Part Time-15-20 hours a week, roughly 3:30-6:30pm Do you love kids and helping them develop? Are you also ...

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Heartleaf ABA

HOME BASED BHP/RBT

Portland, ME · On-site

$25/hr

Behavioral Health Professional/RBT Home Based, part time in Portland Pay: $25 Monday - Friday Part Time-15-20 hours a week, roughly 3:30-6:30pm Do you love kids and helping them develop? Are you also ...

Stratford Davis

Home Based Sales Representative

Boston, MA · Remote

$85K - $150K/yr

You will lead virtual consultations, help clients protect their assets, and grow a lucrative client ... Total Remote Setup: Work from anywhere with reliable internet access. * Comprehensive Onboarding:

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How much do home based international helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for home based international helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Home Based International Helpdesk vs Remote Customer Support Agent?

AspectHome Based International HelpdeskRemote Customer Support Agent
CredentialsBasic IT certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentHome office, online communication toolsHome office, phone and chat platforms
Employer & IndustryIT companies, tech support providersRetail, telecom, e-commerce companies

Both roles involve remote customer interaction, but the Home Based International Helpdesk typically requires technical support skills and IT certifications, focusing on troubleshooting software or hardware issues. In contrast, Remote Customer Support Agents handle general customer inquiries, billing, and product questions, often requiring strong communication skills. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

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Home Based International Helpdesk jobs near you
Infographic showing various Home Based International Helpdesk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Home Based Case Manager

Bauer Family Resources

Lafayette, IN • On-site, Remote

$18.60 - $19.76/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Our work is important and vital to children and families in the community, and we are seeking caring individuals to join our Bauer family to help us continue "to empower children and their families to thrive".
Job Title: Home Based Case Manager
Pay Range: $18.60 to $19.76
What We Do:
To empower children and their families to thrive. Bauer Family Resources mission is at the heart of every program and service offered to our community. It is our belief that every child and family has a desire for a life that is filled with success, strong family and community connections and hope for tomorrow. Bauer's work is measured against this mission statement to ensure we are true to it.
Our Workplace Culture:
We are building a culture of belonging - where every person is supported to bring their most authentic self to work and enable them to do the best work of their life. We are a culture grounded by collaboration, personal growth and well-being. We care about each other, ourselves, our communities and the environment which we live in. We respect all with humility and patience.
Bauer Family Resources does not discriminate on basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, veteran status, marital status, or based on an individual's status in a group or class protected by local, state and federal government laws. At Bauer we encourage diversity and promote equality.
Position Summary:
The Home Based Family Case Manager provides support services to families within the home or in a community-based setting to families experiencing child abuse or neglect. He or she is responsible for preventing child abuse or neglect in the future.
The Home Based Case Manager helps to address underlying problems to abuse or neglect including unemployment, unstable housing, substance abuse, mental health concerns, domestic violence, and lack of community/social supports by connecting the family to resources within the community.
Essential Functions:
The duties identified below are the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list may not be inclusive of all job responsibilities and are subject to change based on business needs with or without notice.
  • Schedule and complete appointments at times and locations that are convenient to the client including evenings and maintaining a flexible work week that adapts as changes are needed. Involves exposure to tobacco smoke, domestic animals' household pests, mold, and other conditions common to domestic environments
  • Maintain regular communication with families by various means including phone contact, texting, drop-in visits, during extended business hours and by telephone and face-to-face for crisis situations
  • Requires travel to client homes and community locations
  • Refer client to community resources and research additional resources within the community as to create a working knowledge of resources within the assigned area
  • Complete client documentation in a timely manner
  • Develop short and long term family goals
  • Refer client to supportive services
  • Provide transportation to children and families
  • Observe parent child interactions and provide parent education
  • Independently manage work schedule
  • Facilitate intra-agency collaborations that support the Bauer mission
  • Complete a predetermined set of direct service hours
  • Assist with special projects or other tasks as required

QUALIFICATIONS:
To perform this position successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skill required. The individual must be able to successfully pass routine background checks.
Education/Certification/Licensure:
  • Bachelor's degree in social work, psychology, sociology, or a directly related human service field from an accredited college.
  • Other Bachelor's degrees will be accepted in combination with a minimum of 2 years of experience providing a service to families that need assistance in the protection and care of their children and/or providing skills training, development, and habilitation
  • Must have a valid Indiana driver's license and the ability to meet the minimum requirements of the insurance company at all times.

Knowledge and Skills Required:
  • Strong connection with the community and ability to maintain positive relationships
  • Ability to resolve conflict and difficult situations peacefully
  • Excellent communication skills, both written and verbal
  • Attention to detail
  • Organization and time management

What We Offer: (Full-Time 30 hours or more per week)
  • Health Insurance
  • Dental
  • Vision
  • Matching 401K
  • Short-Term Disability
  • Long-Term Disability
  • Employer Health Savings Contributions
  • Teladoc
  • Free Mental Health Coverage
  • 10 Paid Holidays
  • Paid Time Off
  • Paid Bereavement
  • Referral Bonus
  • Annual Wellness Programs
  • Reflective Supervision
  • Community Involvement

Other Benefits May Apply Based on Position
  • Paid Snow Days
  • Hiring & Retention Bonus
  • Early Childhood Education Scholarship
  • Paid Professional Development
  • Cell Phone Reimbursement
  • Mileage Reimbursement

Bauer Family Resources, Inc. is an Equal Opportunity & Affirmative Action Employer.
Bauer Family Resources is a Drug-Free Workplace

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