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Home Based Customer Service Jobs in Minnesota (NOW HIRING)

Hy-Vee, Inc.

Customer Service

Marshall, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

HyVee

Customer Service

Marshall, MN · On-site

$14.50 - $18.15/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

StaffMyAgency LLC

Customer Service

Maple Grove, MN · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Use a customer-focused, needs-based review process to educate customers about insurance options You ...

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Home Based Customer Service information

See Minnesota salary details

$9

$18

$26

How much do home based customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for home based customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a home based customer service job?

Home based customer service jobs are positions where individuals assist customers with inquiries, issues, or orders from the comfort of their own homes. These roles typically involve answering phone calls, responding to emails or chats, and providing support for products or services. Employees use computers, phones, and specialized software to communicate with customers and record information. Home based customer service jobs offer flexible work environments and are popular among those seeking remote work opportunities.

What skills and qualifications are needed for a home based customer service representative?

To thrive as a Home Based Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is usually required. Strong time management, patience, and the ability to work independently are crucial soft skills in this remote environment. These skills ensure efficient customer support, high satisfaction rates, and reliable performance while working remotely.

What are common challenges faced by home based customer service representatives, and how can they be managed?

Home-based customer service representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with team members remotely. To address these, it's important to create a dedicated, distraction-free workspace, establish a daily routine, and use digital tools for regular communication with colleagues and supervisors. Many companies also provide training and virtual support to help remote employees stay engaged and productive.

What is the difference between Home Based Customer Service vs Remote Customer Support?

AspectHome Based Customer ServiceRemote Customer Support
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, technical knowledge often preferred
Work EnvironmentHome office, flexible hoursHome office, may require specific software or tools
Industry UsageCustomer service across various sectorsTechnical support, product assistance, IT-related services
Search IntentJobs involving customer interaction from homeTechnical or product support roles working remotely

Home Based Customer Service and Remote Customer Support both involve working from home, but the former focuses on general customer interactions across industries, while the latter often emphasizes technical or product-specific support. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What are the most commonly searched types of Customer Service jobs in Minnesota?

The most popular types of Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Home Based Customer Service jobs?

Cities in Minnesota with the most Home Based Customer Service job openings:

Home Based Customer Service jobs near you
Infographic showing various Home Based Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service

Hy-Vee, Inc.

Marshall, MN • On-site

$11.50 - $14.40/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,670 frontline employees who took The Breakroom Quiz

45th of 124 rated grocery stores

Job description

Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Customer Service team members are the friendly face of some of our most important in-store services, helping customers with everything from mailing packages and sending money to cashing checks and purchasing licenses. In this role, you'll handle a wide variety of transactions accurately and efficiently while making every customer feel welcomed and valued.
If you enjoy working with people, stay calm under pressure, and take pride in getting things done right, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
  • Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
  • Process Western Union orders and send faxes for customers
  • Sell money orders and cash payroll, personal, ADC, and social security checks
  • Sell hunting and fishing licenses
  • Break down and put money in utility drawers and process paid outs
  • Sign on the postal department, break down, and turn off the postal register
  • Count daily coupons and process refunds for customers and department-approved refunds
  • Sign on and off lottery machines, sell and redeem lottery tickets
  • Assist customers with dry cleaning where applicable and process bottle refunds
  • Assist customers at registers and in other areas of the store as needed
  • Answer the telephone and use the intercom system using appropriate procedures
  • Remove trash in a timely manner and maintain a clean, organized work area
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Your Skills
To be successful, you'll need to be able to:
  • Solve practical problems and interpret instructions across a variety of situations with limited standardization
  • Perform arithmetic calculations involving fractions, decimals, and percentages accurately
  • File, post, and organize materials; copy data accurately between records; and gather basic information as needed
  • Guide customers and provide clear, helpful direction in a professional manner
  • Communicate clearly and professionally with customers, team members, and store leadership

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Education and Experience
  • High school diploma or equivalent experience required
  • Over six months up to one year of similar or related work experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet and handling a variety of customer transactions throughout your shift. You will have continuous exposure to dirt and noise. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
The anticipated hourly starting wage for this position is $11.50 to $14.40 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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