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Home Based Cruise Jobs (NOW HIRING)

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

NY · On-site

$75 - $95/hr

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...

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Senior Accountant - (Hybrid)

Coral Springs, FL · On-site

$70K - $88K/yr

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...

Senior Accountant - (Hybrid)

Coral Springs, FL · On-site

$70K - $88K/yr

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...

Senior Accountant - (Hybrid)

Coral Springs, FL · On-site

$70K - $88K/yr

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...

Senior Accountant - (Hybrid)

Coral Springs, FL · On-site

$70K - $88K/yr

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...

Remote Cruise Booker

Phoenix, AZ · On-site +1

$35K - $76K/yr

This fully remote opportunity gives you the freedom to work from anywhere, set your own schedule ... based with instant possibility to obtain instant pay outs, and build residual income. • ...

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Home Based Cruise information

What is a home based cruise agent?

A home based cruise agent is a travel professional who works remotely, often from their own home, to help clients book and plan cruise vacations. These agents partner with cruise lines and travel agencies to provide expert advice, handle reservations, and offer personalized service. They typically operate as independent contractors or through host agencies, allowing them flexibility and the ability to work with multiple cruise providers. Home based cruise agents use their knowledge of destinations and cruise options to match clients with the best itineraries, deals, and onboard experiences. They often earn commissions on bookings and may also charge service fees.

What are the typical daily tasks and challenges faced by a home based cruise consultant?

Home-based cruise consultants spend much of their day communicating with clients via phone, email, or online chat to understand their travel preferences and recommend suitable cruise options. A key challenge is managing time effectively, as consultants must balance responding to inquiries, booking reservations, and staying updated on the latest cruise deals and industry updates. Additionally, since the role is remote, building client trust and maintaining productivity without direct supervision are essential. Consultants often collaborate with cruise line representatives and travel partners to secure the best packages and resolve issues for their clients.

What are the key skills and qualifications needed to thrive as a home based cruise travel agent, and why are they important?

To thrive as a Home-Based Cruise Travel Agent, you need strong sales skills, detailed knowledge of cruise lines and itineraries, and typically a high school diploma or equivalent; certifications like CLIA's Accredited Cruise Counsellor (ACC) can be beneficial. Familiarity with booking platforms (e.g., Sabre, Amadeus), customer relationship management (CRM) systems, and cruise line portals is commonly required. Excellent communication, organization, and self-motivation are vital soft skills for building client trust and managing a remote workload. These competencies ensure agents can deliver exceptional customer service, efficiently handle bookings, and grow their client base from a home office environment.

What is the difference between Home Based Cruise vs Travel Agent?

AspectHome Based CruiseTravel Agent
CredentialsTravel certifications, cruise industry knowledgeTravel certifications, industry experience
Work EnvironmentHome office, flexible hours, remoteOffice or remote, client meetings
Employer & IndustryCruise lines, travel agencies, independentTravel agencies, independent consultants
Search & ComparisonOften compared for remote cruise sales rolesBroader travel sales & planning roles

Home Based Cruise primarily focuses on selling or promoting cruise vacations from a home setting, often requiring specific cruise industry knowledge. Travel Agents handle a wider range of travel arrangements, including flights, hotels, and tours, with a broader certification base. While both roles involve travel planning and can be home-based, Home Based Cruise is specialized in cruise vacations, making it ideal for those interested in the cruise industry specifically.

More about Home Based Cruise jobs

What cities are hiring for Home Based Cruise jobs?

Cities with the most Home Based Cruise job openings:

What are the most commonly searched types of Cruise jobs?

The most popular types of Cruise jobs are:

What states have the most Home Based Cruise jobs?

States with the most job openings for Home Based Cruise jobs include:

Infographic showing various Home Based Cruise job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

$10 - $12/hr

Full-time

Re-posted 27 days ago


Norwegian Cruise Line rating

8.3

Company rating: 8.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

2nd of 9 rated cruise lines


Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Cruise Like a Norwegian" on one of 13 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities!

     ~Class Starts August 4, 2014~

  • Guest Service Representative         $11.00/hour (Home Based Optional after 3 Months)
  • Personal Vacation Planner

     $9.00/hour + Incentive

  • Vacation Planner

     $10.00-12.00/hour (Home Based      after 3 Months)

Qualifications

EXPERIENCE:


Minimum 1-year of sales experience in a call center environment assisting existing and/or potential customers. 2 years selling experience in call center highly preferred. 2-years sales and customer service experience preferred.


KNOWLEDGE & SKILLS:


Basic-level working knowledge of Microsoft Office Suite including Word and Excel, in order to create, maintain and update information. Knowledge of or ability to learn company product to include full suite of amenities and sales promotions. Knowledge of or ability to learn to enter and maintain data and booking information in company reservation system, Freestyle Connect. Good written and verbal communication skills in order to clearly communicate with guests and articulate cruise products and promotions; and work with team members from various departments. Good verbal command of English sufficient to articulate products and amenities to prospective guests nationwide, make reservations and assist with questions and follow-up whenever necessary. Problem solving, research and resolution skills to perform general functions of job such as assisting guests, team members and reservation system. Negotiation skills and ability to think through solutions is required in order to balance the interests of the guests and guest satisfaction while ensuring revenue and adherence to NCL program guidelines. Ability to maximize sales and increase revenue. Customer service skills to create a friendly, enthusiastic and efficient guest experience. Interpersonal skills to work effectively and efficiently in a team-based environment. Ability to handle high-volume sales call center environment and shift priorities per business demands. Ability to remain in a seated/stationary position for long periods of time (up to 3 hours), within reasonable accommodation. Ability to constantly operate a phone device to communicate with customers, within reasonable accommodation

Additional Information

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 
Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. 
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. 
Adherence to strictly enforced dress code required.

Ability to work a flexible schedule.


What Norwegian Cruise Line employees say

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Benefits

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