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Home Based Complaint Investigator Jobs (NOW HIRING)

kindeva

Complaint Investigator

Maryland Heights, MO · On-site

Role Summary The Complaint Investigator will manage their assigned workflow and provide support for ... based field preferred) * Quality Assurance experience within the pharmaceutical industry or a ...

kindeva

Complaint Investigator

Maryland Heights, MO

Role Summary The Complaint Investigator will manage their assigned workflow and provide support for ... based field preferred) * Quality Assurance experience within the pharmaceutical industry or a ...

kindeva

Complaint Investigator

Maryland Heights, MO · On-site

Role Summary The Complaint Investigator will manage their assigned workflow and provide support for ... based field preferred) * Quality Assurance experience within the pharmaceutical industry or a ...

kindeva

Complaint Investigator

Maryland Heights, MO

Role Summary The Complaint Investigator will manage their assigned workflow and provide support for ... based field preferred) * Quality Assurance experience within the pharmaceutical industry or a ...

Nihon Kohden USA

Complaint Investigator

Irvine, CA

$24 - $38/hr

Duties may be modified or assigned at any time based on business need. Qualifications Education ... complaint investigations or equivalent. * Proficient computer skills and knowledge of relevant ...

Nihon Kohden

Complaint Investigator

Irvine, CA · On-site

$24 - $38/hr

Duties may be modified or assigned at any time based on business need. Qualifications Education ... complaint investigations or equivalent. * Proficient computer skills and knowledge of relevant ...

Nihon Kohden America

Complaint Investigator

Irvine, CA · On-site

$24 - $38/hr

Duties may be modified or assigned at any time based on business need. Qualifications Education ... complaint investigations or equivalent. * Proficient computer skills and knowledge of relevant ...

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Home Based Complaint Investigator information

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$32K

$75.3K

$131K

How much do home based complaint investigator jobs pay per year?

As of Aug 25, 2026, the average yearly pay for home based complaint investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Home Based Complaint Investigator vs Customer Service Representative?

AspectHome Based Complaint InvestigatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in investigations or complianceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, independent investigation settingRemote or in-office customer support environment
Industry UsageInsurance, healthcare, government agenciesRetail, telecom, banking, various service sectors
Common Search/ComparisonYesNo

The main difference is that Home Based Complaint Investigators focus on examining and resolving complaints, often requiring investigative skills and compliance knowledge, while Customer Service Representatives handle customer inquiries and support. Both roles can be remote and may require similar educational backgrounds, but their core responsibilities and industry applications differ significantly.

More about Home Based Complaint Investigator jobs

What cities are hiring for Home Based Complaint Investigator jobs?

Cities with the most Home Based Complaint Investigator job openings:

What are the most commonly searched types of Complaint Investigator jobs?

The most popular types of Complaint Investigator jobs are:

What states have the most Home Based Complaint Investigator jobs?

States with the most job openings for Home Based Complaint Investigator jobs include:

What job categories do people searching Home Based Complaint Investigator jobs look for?

The top searched job categories for Home Based Complaint Investigator jobs are:

Home Based Complaint Investigator jobs near you
Infographic showing various Home Based Complaint Investigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Complaint Investigator

kindeva

Maryland Heights, MO • On-site

Full-time

Posted 5 days ago

Kindeva rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Role Summary

The Complaint Investigator will manage their assigned workflow and provide support for the complaints department.

This role will focus on complaint intake, performance of complaint investigations, and complaint sample processing, along with other administrative tasks as needed.

 Role Responsibilities

  • Perform initial complaint intake including acknowledgement of initial complaint receipt and opening the initial complaint record.
  • Perform assigned complaint investigations.
  • Perform initial complaint sample intake including logging samples, completing associated sample logs, and tracking sample retention.
  • Assist with other tasks in support of complaint investigations including, but not limited to, reviewing traceability documents, working with QC Labs regarding complaint sample testing, document creation and review, and completion and review of logbook entries

Basic Qualifications

A minimum of 3 years relevant work experience

  • BS (science-based field preferred)
  • Quality Assurance experience within the pharmaceutical industry or a related field

Preferred:

  • Experience performing investigations.
  • Experience working in a Quality Management System (QMS).

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What Kindeva employees say

Pay

Hours and flexibility

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