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Home Again Pet Recovery Remote Jobs (NOW HIRING)

Sales Agent

Akron, OH · On-site +1

... pet education, lost recovery services, and more throughout North America. We believe pet insurance ... Job Location: Remote - USA This position is remote, and you will work from a home office.

Senior Program Manager, Disaster Recovery

$118K - $119K/yr

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes ... Our dedication to remote-first work, and strong culture of connection and global inclusion means ...

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Home Again Pet Recovery Remote information

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$7

$16

$21

How much do home again pet recovery remote jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for home again pet recovery remote in the United States is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a Home Again Pet Recovery Remote?

A Home Again Pet Recovery Remote job typically involves working from home to assist pet owners in recovering lost pets. Employees in these roles may handle customer service calls, provide guidance on microchip registration, and help coordinate the process of reuniting pets with their families. The job requires strong communication skills, empathy, and familiarity with the Home Again microchip system. It's ideal for individuals who are passionate about animal welfare and are comfortable working independently from a remote location.

What are the key skills and qualifications needed to thrive as a Home Again Pet Recovery Remote specialist?

To thrive as a Home Again Pet Recovery Remote Specialist, you need strong customer service skills, attention to detail, and familiarity with animal care protocols, typically supported by a high school diploma or equivalent. Proficiency with CRM systems, call center software, and online databases is often required to manage lost pet reports and coordinate recovery efforts. Excellent communication, empathy, and problem-solving skills help you effectively support pet owners during stressful situations. These skills ensure timely and compassionate assistance, contributing to successful pet recovery and customer satisfaction.

What are some common challenges faced by remote Home Again Pet Recovery specialists, and how can they be managed?

Remote Home Again Pet Recovery specialists often face challenges such as managing a high volume of emotional calls from pet owners and maintaining clear communication across virtual teams. It’s important to develop strong active listening skills and emotional resilience to support distressed clients effectively. Additionally, staying organized and leveraging digital communication tools ensures smooth coordination with colleagues and timely follow-up on recovery cases. Regular virtual team meetings and ongoing training also help specialists stay connected and updated on best practices.

What is the difference between Home Again Pet Recovery Remote vs Pet Recovery Technician?

AspectHome Again Pet Recovery RemotePet Recovery Technician
CredentialsTypically requires certification in pet recovery or related fieldsRequires certification in animal care and recovery procedures
Work EnvironmentRemote monitoring and coordination, often from homeFieldwork involving direct animal handling and recovery
Employer & IndustryPet recovery services, animal rescue organizationsAnimal rescue agencies, veterinary clinics

Home Again Pet Recovery Remote primarily involves remote coordination and monitoring of lost pets, often working from home. In contrast, Pet Recovery Technicians perform fieldwork, directly handling and recovering animals. Both roles require certification in animal care, but their work environments and daily tasks differ significantly.

More about Home Again Pet Recovery Remote jobs
What cities are hiring for Home Again Pet Recovery Remote jobs? Cities with the most Home Again Pet Recovery Remote job openings:
What are the most commonly searched types of Home Again Pet Recovery jobs? The most popular types of Home Again Pet Recovery jobs are:
What states have the most Home Again Pet Recovery Remote jobs? States with the most job openings for Home Again Pet Recovery Remote jobs include:
Infographic showing various Home Again Pet Recovery Remote job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,377 per year, or $16 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Embrace Pet Insurance, a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We're committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that's both personal and professional.
Join an award-winning team at the forefront of the industry. Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience for Phone Support. This recognition marks a turning point in how pet insurance providers are evaluated, and we're proud to lead the way in setting a new standard for clarity, compassion, and reliability every time a pet parent reaches out for support.
Job Summary:
Embrace is seeking an Inside Sales Agent who will report to the Manager of Sales. As a Licensed Insides Sales Agent, you will answer inbound sales calls and follow up with our prospective Pet Parents. No cold calling! We are looking for a self-motivated, driven individual who has the work ethic and personality to thrive on our fast-paced team.
Job Location: Remote - USA
This position is remote, and you will work from a home office. Occasionally, travel to the nearest office may be required for in-person activities such as team meetings, training, and culture-building events.
Main Responsibilities:
  • Accurately and efficiently capture customer information in our CRM system
  • Effective organization and time management skills with the ability to work under pressure
  • Proactively manage and grow a pipeline of new business opportunities
  • Responsible for hitting KPIs set by the company
  • Able to effectively and professionally communicate over the phone and email
  • Other job duties as assigned

Schedule:
  • Must be willing to work the following schedule:
    • Weekdays: 1:30pm-10:00pm EST, you will have either Tuesday/Wednesday or Wednesday/Thursday off.
    • Saturday: 12:30pm-9:00pm EST
    • Sunday: 9:00am-5:30pm EST or 12:30pm-9:00pm EST

Basic Qualifications:
  • Bachelor's Degree and/or 2 + years of sales experience
  • Active Property & Casualty license or willingness to obtain during training

Preferred Qualifications:
  • Be competitive by nature and take an active interest in keeping abreast of competitors
  • Be an excellent listener and have a strong ethos of following up on all requests
  • Able to communicate professionally both verbal and written
  • Has the ability to view problems, opportunities, ideas etc. from various vantage points

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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