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Home Again Pet Recovery Remote Jobs (NOW HIRING)

$55K - $100K/yr

Live: Work from home in a global remote environment, utilizing our communication tools and ... recovering lost opportunities, improving pet health outcomes, and thriving in a growth-focused ...

... right at home here. Job Summary The Recovery Specialist is responsible for recovering medical ... This remote position requires that candidates reside in the following eligible states: Georgia ...

Recovery Coach

Wilton, CT · Remote

$55K - $80K/yr

Facilitate smooth transitions back to work, school, or home while supporting Mountainside ... EMRs, Microsoft Office, and remote collaboration tools * Passionate about empowering others toward ...

Recovery Coach

Ramsey, NJ · Remote

$55K - $80K/yr

Facilitate smooth transitions back to work, school, or home while supporting Mountainside ... EMRs, Microsoft Office, and remote collaboration tools * Passionate about empowering others toward ...

$40/hr

An understanding of the 12-step recovery process preferred. * Ability to lead groups. * Ability to ... rise again. Addiction and mental illness account for the lives of so many, but with the right ...

Sales Agent

Akron, OH · On-site +1

... pet education, lost recovery services, and more throughout North America. We believe pet insurance ... Remote - United States This position is remote, and you will work from a home office. Occasionally ...

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Home Again Pet Recovery Remote information

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How much do home again pet recovery remote jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for home again pet recovery remote in the United States is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a Home Again Pet Recovery Remote?

A Home Again Pet Recovery Remote job typically involves working from home to assist pet owners in recovering lost pets. Employees in these roles may handle customer service calls, provide guidance on microchip registration, and help coordinate the process of reuniting pets with their families. The job requires strong communication skills, empathy, and familiarity with the Home Again microchip system. It's ideal for individuals who are passionate about animal welfare and are comfortable working independently from a remote location.

What are the key skills and qualifications needed to thrive as a Home Again Pet Recovery Remote specialist?

To thrive as a Home Again Pet Recovery Remote Specialist, you need strong customer service skills, attention to detail, and familiarity with animal care protocols, typically supported by a high school diploma or equivalent. Proficiency with CRM systems, call center software, and online databases is often required to manage lost pet reports and coordinate recovery efforts. Excellent communication, empathy, and problem-solving skills help you effectively support pet owners during stressful situations. These skills ensure timely and compassionate assistance, contributing to successful pet recovery and customer satisfaction.

What are some common challenges faced by remote Home Again Pet Recovery specialists, and how can they be managed?

Remote Home Again Pet Recovery specialists often face challenges such as managing a high volume of emotional calls from pet owners and maintaining clear communication across virtual teams. It’s important to develop strong active listening skills and emotional resilience to support distressed clients effectively. Additionally, staying organized and leveraging digital communication tools ensures smooth coordination with colleagues and timely follow-up on recovery cases. Regular virtual team meetings and ongoing training also help specialists stay connected and updated on best practices.

What is the difference between Home Again Pet Recovery Remote vs Pet Recovery Technician?

AspectHome Again Pet Recovery RemotePet Recovery Technician
CredentialsTypically requires certification in pet recovery or related fieldsRequires certification in animal care and recovery procedures
Work EnvironmentRemote monitoring and coordination, often from homeFieldwork involving direct animal handling and recovery
Employer & IndustryPet recovery services, animal rescue organizationsAnimal rescue agencies, veterinary clinics

Home Again Pet Recovery Remote primarily involves remote coordination and monitoring of lost pets, often working from home. In contrast, Pet Recovery Technicians perform fieldwork, directly handling and recovering animals. Both roles require certification in animal care, but their work environments and daily tasks differ significantly.

More about Home Again Pet Recovery Remote jobs
What cities are hiring for Home Again Pet Recovery Remote jobs? Cities with the most Home Again Pet Recovery Remote job openings:
What are the most commonly searched types of Home Again Pet Recovery jobs? The most popular types of Home Again Pet Recovery jobs are:
What states have the most Home Again Pet Recovery Remote jobs? States with the most job openings for Home Again Pet Recovery Remote jobs include:
Infographic showing various Home Again Pet Recovery Remote job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,377 per year, or $16 per hour.

Sales & Operations Leader

Independence Pet Group

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pet Place is a subsidiary of Independence Pet Holdings (IPH, now Doubtless). PetPlace, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy. PetPlace is a leading B2B2C brand in the animal welfare industry, delivering innovative solutions spanning animal welfare software, microchipping, post-adoption support, lost pet recovery, insurance, and data-driven services for partners across shelters, veterinary networks, pet care providers and enterprise organizations. It's central data ecosystem houses the largest pet registry in North America, 24PetWatch, and provides support to pet parents who are looking to adopt or recently adopted through PetPlace.com.
Job Summary:
The B2B Sales & Operations Leader will lead North America sales expansion and commercial operations, reporting directly to executive leadership. The role will drive strategic growth across business-to-business channels, accelerating partner adoption, optimizing operational excellence, and shaping scalable commercial infrastructure for long-term success.
This role requires a data-driven, execution-focused leader who has built and scaled sales systems in fast-growing, operationally complex environments. The ideal candidate brings strong systems fluency, operational rigor, and a hands-on approach to driving performance through relationship building and problem solving.
This is an execution-first role with high expectations for ownership, accountability, and day-to-day operational impact as we scale and launch new products in the space.
Job Location: Remote - USA, preference given to New York City or Chicago
Main Responsibilities:
Strategic Leadership & Revenue Growth:
  • Develop and execute the multi-year B2B sales strategy for software and microchipping in the shelter and veterinary industry.
  • Build and manage a robust pipeline and drive roadmap planning that accelerates revenue and market penetration across priority B2B categories.
  • Identify emerging opportunities in pet wellness, data products, digital media, and integrated partner solutions.

Sales Leadership & Partner Acquisition:
  • Lead, mentor, and scale high-performing B2B sales teams across direct sales, account management, and channel partnerships.
  • Establish and monitor key performance metrics, cadence reviews, and forecasting accuracy.
  • Drive adoption of 24Pet services (e.g., software, microchip sales and registrations, lost-pet recovery services, shelter solutions) and PetPlace consumer engagement products.

Partner Success & Retention:
  • Build a world-class partner success function ensuring seamless onboarding, ongoing value delivery, and high retention.
  • Create partner programs, co-marketing initiatives, and data insights that strengthen partner relationships and recurring revenue.

Operational Excellence:
  • Oversee end-to-end B2B operational processes including contracting, fulfillment, billing, inventory coordination, and service delivery.
  • Collaborate closely with operations, technology, product, marketing, and customer service to ensure scalable, efficient workflows.
  • Implement systems and tools that enhance sales efficiency, data visibility, and performance management.

B2B Enterprise Partnerships:
  • Develop strategic roadmap for enterprise partnerships and integrations that will add value to our solutions, supporting acquisition and retention
  • Lead relationships with external B2B enterprise partnerships to scale growth for both B2B and B2C
  • Develop internal processes that support rigorous prioritization and seamless execution of partnerships, enabling faster scale and improved revenue outcomes.

Cross-Functional Collaboration:
  • Partner with Product to bring new B2B solutions to market informed by partner needs and market intelligence.
  • Collaborate with Marketing (including B2B demand gen, partner communications, and vertical-specific messaging) to strengthen brand presence and lead generation.
  • Work with Finance on forecasting, modeling, pricing strategy, and revenue optimization.

Market Intelligence & Thought Leadership
  • Monitor industry trends across animal welfare, veterinary care, shelter operations, pet insurance, pet wellness platforms, and consumer to inform future development.
  • Represent 24Pet and PetPlace at industry events, trade shows, and executive partner meetings.
  • Serve as a strategic advisor on the evolving B2B landscape and competitive positioning.

Basic Qualifications:
  • 10+ years of B2B sales leadership; experience in animal welfare, veterinary care, pet care, health-tech, SaaS, or related industries strongly preferred.
  • Proven track record scaling multi-million-dollar revenue growth and building high-performing, cross-functional teams.
  • Deep experience in operational process improvement, CRM/RevOps systems, partner onboarding, and lifecycle management.
  • Exceptional executive communication, negotiation, relationship-building, and strategic planning skills.
  • Comfort operating within a complex, matrixed environment and scaling programs across multiple brands or business units.
  • Strong analytical mindset with the ability to use data to guide decisions and identify growth opportunities.

Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use.
Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying "STOP."
#LI-Remote
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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
By continuing with the interview, you consent to this use.
Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
You may opt out of text communications at any time by replying "STOP."