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Holiday Inn Jobs in Cleveland, TN (NOW HIRING)

Eco Properties LLC

Operations Manager

Chattanooga, TN · On-site

Chattanooga, TN, 37402 Position Overview The Holiday Inn Downtown Chattanooga is seeking a dedicated and experienced Operations Manager to oversee the daily operations of our full-service hotel. The ...

Eco Properties LLC

Operations Manager

Chattanooga, TN · On-site

$70 - $90/hr

The Holiday Inn Downtown Chattanooga is seeking a dedicated and experienced Operations Manager to oversee the daily operations of our full-service hotel. The ideal candidate will have a strong ...

Dynamic Group, LLC

Hotel General Manager

Chattanooga, TN · On-site

$55K - $65K/yr

Dynamic Group is proud to be a franchisor of both IHG and Marriott brands including Holiday Inn, TownePlace Suites, Courtyard, SpringHill, and Element. Key Responsibilities: * Oversee the day-to-day ...

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Holiday Inn information

See Cleveland, TN salary details

$6

$17

$40

How much do holiday inn jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for holiday inn in Cleveland, TN is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $21.54 per hour, depending on experience, location, and employer.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.

What are the key skills and qualifications needed to thrive as a Holiday Inn front desk agent?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

How to get hired at Holiday Inn?

To get hired at Holiday Inn, applicants should submit an online application through the company's careers website or in person at the hotel. Relevant experience in hospitality, customer service skills, and a flexible schedule are often preferred. Interview processes typically include a review of work history and may involve a background check.

What cities near Cleveland, TN are hiring for Holiday Inn jobs?

Cities near Cleveland, TN with the most Holiday Inn job openings:

Holiday Inn jobs near you
Infographic showing various Holiday Inn job openings in Cleveland, TN as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,941 per year, or $17.8 per hour.

Front Desk Representative (Holiday Inn) 3pm-11pm

Eco Properties LLC

Chattanooga, TN • On-site

$15.50 - $16/hr

Full-time

Posted 8 days ago

Job description

Front Desk Representative

Location: Holiday Inn, 434 Chestnut Street, Chattanooga, TN 37402

We are currently seeking a Full-Time Front Desk Representative to join our team at the Holiday Inn in downtown Chattanooga. If you’re passionate about hospitality, committed to delivering top-tier guest service, and thrive in a fast-paced environment, we’d love to meet you!

Responsibilities:
  • Greet and welcome guests with professionalism and warmth
  • Check guests in and out using proper procedures
  • Answer incoming phone calls and assist with guest inquiries
  • Make and manage reservations
  • Provide prompt and courteous service, resolving any issues to ensure guest satisfaction
  • Collaborate with other departments to ensure smooth operations
Requirements:
  • Previous hotel front desk experience required
  • Experience with Opera PMS is strongly preferred
  • Excellent customer service and communication skills
  • Ability to multitask and remain calm under pressure
  • Must have open availability, including days, evenings, weekends, and holidays

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