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Holiday Inn Jobs in Indiana (NOW HIRING)

KAJC Hospitality LLC

Front Desk Agent

Schererville, IN · On-site

$11 - $12/hr

If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today! Responsibilities: * Greet guests upon arrival, check them in and provide them ...

KAJC Hospitality LLC

Front Desk Agent

Schererville, IN · On-site

$11 - $12/hr

If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today! Responsibilities: * Greet guests upon arrival, check them in and provide them ...

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How much do holiday inn jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for holiday inn in Indiana is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $24.47 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Holiday Inn Front Desk Agent, and why are they important?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.
What are the most commonly searched types of Inn jobs in Indiana? The most popular types of Inn jobs in Indiana are:
What cities in Indiana are hiring for Holiday Inn jobs? Cities in Indiana with the most Holiday Inn job openings:
Holiday Inn jobs near you
Guest Service Representative

Guest Service Representative

Holiday Inn Express and Suites

Granger, IN

$15/hr

Full-time

Re-posted 18 days ago

Holiday Inn Express rating

5.0

Company rating: 5.0 out of 10

Based on 494 frontline employees who took The Breakroom Quiz

87th of 106 rated hotels

Job description

The Holiday Inn Express & Suites is seeking a full-time Guest Service Representative. Candidates must have excellent customer service skills and a drive to provide the best service possible.

Duties and Responsibilities:

  • Greet and tend to guests in a positive and friendly manner.
  • Maintain a constant presence at the front desk.
  • Process check-ins and check-outs.
  • Complete required shift-specific checklist.
  • Handle billing, post charges, and collect payments.
  • Manage room availability, create reservations, and answer phone calls.
  • Possess general knowledge about the local area.
  • Anticipate guest needs, recognize issues and respond in a timely manner.
  • Effectively communicate with guests and other staff members.
  • Coordinate with housekeeping staff for room status and guest requests.
  • Manage security of guest information, keys, and cash drawer.
  • Comply with IHG standards and promote brand loyalty.
  • Ensure cleanliness of front desk and lobby areas.
  • Multitask and prioritize work duties for maximum efficiency.
  • Maintain a professional appearance through dress and demeanor.
  • Perform all other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Preferred customer service experience.
  • Preferred experience in the hotel industry.
  • Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates).
  • Availability to include weekends.
  • Ability to lift up to 30 pounds.
  • Strong interpersonal, organizational, and problem-solving skills.
  • Computer literacy.
  • Strong written and verbal communication skills.

Beginning with the first hotel in 1985, Indiana Hospitality Group has grown to become a substantial participant in the industry. Designing, building, owning, and operating a portfolio of hotels consisting of Marriott, Hilton, Intercontinental Hotels Group and Choice Hotels. At each property our goal is to exceed the guest expectations and
provide a unique guest experience. Clean-Fixed-Friendly Hotels!

Education:no requirementsEmployment Type: FULL_TIME

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