Description The beautiful Holiday Inn Express & Suites in Platteville is hiring for both full and part-time Room Attendants. We are seeking a reliable and detail-oriented Room Attendants/Housekeeper ...
Description The beautiful Holiday Inn Express & Suites in Platteville is hiring for both full and part-time Room Attendants. We are seeking a reliable and detail-oriented Room Attendants/Housekeeper ...
Description The Holiday Inn Express and Suites Platteville is hiring for a part time breakfast host to join our award wining team. If you are hard-working, have a positive -can do attitude and strive ...
Description The Holiday Inn Express and Suites Platteville is hiring for a part time breakfast host to join our award wining team. If you are hard-working, have a positive -can do attitude and strive ...
Holiday Inn Express information
What is Holiday Inn Express?
Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.
What does a typical shift look like for a front desk agent at Holiday Inn Express?
As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.
What are the key skills and qualifications needed to thrive as a Holiday Inn Express front desk agent, and why are they important?
To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.
What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?
| Aspect | Holiday Inn Express Front Desk Agent | Hotel Front Desk Clerk |
|---|---|---|
| Credentials | High school diploma; customer service experience | High school diploma; customer service skills |
| Work Environment | Hotel lobby, customer interaction, shift work | Hotel lobby, guest check-in/out, shift work |
| Employer & Industry | Hospitality, hotel industry | Hospitality, hotel industry |
The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.
What cities near Dubuque, IA are hiring for Holiday Inn Express jobs?
Cities near Dubuque, IA with the most Holiday Inn Express job openings:
Room Attendant Part Time - Holiday Inn Express & Suites Platteville
Platteville, WI • On-site
$15/hr
Full-time, Part-time
Posted 24 days ago
Job description
Description
The beautiful Holiday Inn Express & Suites in Platteville is hiring for both full and part-time Room Attendants.
We are seeking a reliable and detail-oriented Room Attendants/Housekeeper to join our awarding winning team. The ideal candidate will have a passion for cleanliness and hospitality and will be responsible for ensuring that our guests have a comfortable and enjoyable stay.
If you enjoy being a part of a team, have a positive -can do attitude and strive to deliver exceptional customer service each day, we want to talk with you!
Hours: Flexible daytime hours, including weekend shifts - 8 - 3pm. Working weekends is a requirement. Must have the flexibility to work holidays if needed.
What is in it for YOU?
- Competitive Wages
- Personal Days Off - starting on Day 1
- Bonus Plan
- Referral programs
- Holiday pay
- Like to travel? Take advantage of all IHG has to offer with the employee discount program!
Room Attendants are responsible for maintaining a high standard of cleanliness in guest rooms.
Essential Functions: - Room Attendant:
- Ability to bend, stoop, kneel, reach over shoulders repetitively.
- Ability to push, pull and lift up to 50 pounds.
- Maintains a clean and orderly cart.
- Adheres to hotel policy in regards to proper cart placement when cleaning guest rooms.
- Removes all trash and dirty linens from guest rooms
- Makes guest beds, changing linen daily unless requested.
- Cleans and disinfects all bathroom surfaces, including floor.
- Vacuum
- Double check guest room before leaving to ensure high cleanliness standards have been met.
Requirements
Supportive Functions:
- Assist guests as necessary to ensure a positive experience.
- Other duties as assigned by your Manager.
If you are passionate about providing exceptional hospitality and have a keen eye for cleanliness, we encourage you to apply for this exciting opportunity as a Hotel Housekeeper.