Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...
Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...
Workforce Management Coordinator
Plano, TX · On-site +1
Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...
Workforce Management Coordinator
Plano, TX · On-site +1
Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...
Channel Sales Manager
Austin, TX · On-site +1
$148K/yr
Home/Remote TX, IL, or NY Areas. Riverbed is seeking a high-performing Channel Sales Manager to ... About Riverbed With a 20-year history of innovation, Riverbed is agile and proven-and we continue ...
Channel Sales Manager
Austin, TX · On-site +1
$148K/yr
Home/Remote TX, IL, or NY Areas. Riverbed is seeking a high-performing Channel Sales Manager to ... About Riverbed With a 20-year history of innovation, Riverbed is agile and proven-and we continue ...
Category Manager - Liquor Channel
Dallas, TX · On-site +1
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American ... This role is fully remote. No flexibility outside of these locations: Florida (Tampa, Miami or ...
Category Manager - Liquor Channel
Dallas, TX · On-site +1
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American ... This role is fully remote. No flexibility outside of these locations: Florida (Tampa, Miami or ...
Analyze historical contact center data to extract insights and support decision-making processes ... Omni-Channel and Outbound Compliance: Direct experience implementing and supporting solutions for ...
Analyze historical contact center data to extract insights and support decision-making processes ... Omni-Channel and Outbound Compliance: Direct experience implementing and supporting solutions for ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
Analyze historical transaction data, customer purchasing patterns, vendor pricing, and market ... Experience within technology, cybersecurity, software, SaaS, services, or channel/reseller ...
Analyze historical transaction data, customer purchasing patterns, vendor pricing, and market ... Experience within technology, cybersecurity, software, SaaS, services, or channel/reseller ...
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American ... Note: This role is fully remote. No flexibility outside of these locations: Georgia (Atlanta ...
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American ... Note: This role is fully remote. No flexibility outside of these locations: Georgia (Atlanta ...
Business Development Coordinator
Grapevine, TX · On-site +1
WESTMORELAND BUILDERS, LLC - NOW HIRING Business Development Coordinator Remote • Dallas-Fort ... Articulate Westmoreland Builders' history, qualifications, project experience, and differentiators ...
Business Development Coordinator
Grapevine, TX · On-site +1
WESTMORELAND BUILDERS, LLC - NOW HIRING Business Development Coordinator Remote • Dallas-Fort ... Articulate Westmoreland Builders' history, qualifications, project experience, and differentiators ...
$79K - $107K/yr
US - CA Remote Goleta Interested applicants must reside in one of the following approved states ... brand and channel goals * Analyze historical data and current trends to identify risks and ...
$79K - $107K/yr
US - CA Remote Goleta Interested applicants must reside in one of the following approved states ... brand and channel goals * Analyze historical data and current trends to identify risks and ...
$79K - $107K/yr
US Remote Interested applicants must reside in one of the following approved states: Arizona ... brand and channel goals * Analyze historical data and current trends to identify risks and ...
$79K - $107K/yr
US Remote Interested applicants must reside in one of the following approved states: Arizona ... brand and channel goals * Analyze historical data and current trends to identify risks and ...
Company Overview ActiveProspect is on a mission to make consent-based marketing the best channel ... Screen candidates for sales acumen, pipeline and quota attainment history, and motivational and ...
Company Overview ActiveProspect is on a mission to make consent-based marketing the best channel ... Screen candidates for sales acumen, pipeline and quota attainment history, and motivational and ...
Sales / Go-To-Market Recruiter
Austin, TX · On-site +1
Company Overview ActiveProspect is on a mission to make consent-based marketing the best channel ... Screen candidates for sales acumen, pipeline and quota attainment history, and motivational and ...
Sales / Go-To-Market Recruiter
Austin, TX · On-site +1
Company Overview ActiveProspect is on a mission to make consent-based marketing the best channel ... Screen candidates for sales acumen, pipeline and quota attainment history, and motivational and ...
$66K - $89K/yr
Remote - US Interested applicants must reside in one of the following approved states: Arizona ... Analyze historical performance and current business trends to identify risks and opportunities ...
$66K - $89K/yr
Remote - US Interested applicants must reside in one of the following approved states: Arizona ... Analyze historical performance and current business trends to identify risks and opportunities ...
Campaign Manager (REMOTE)
Austin, TX · On-site +1
What You'll Do * Lead Full-Funnel Campaign ExecutionManage and optimize multi-channel paid ... Unified has a rich history in managed services partnerships with some of the world's largest and ...
Campaign Manager (REMOTE)
Austin, TX · On-site +1
What You'll Do * Lead Full-Funnel Campaign ExecutionManage and optimize multi-channel paid ... Unified has a rich history in managed services partnerships with some of the world's largest and ...
Customer Sales Lead, Natural Specialty and Pureplay
Austin, TX · Remote
$117K - $161K/yr
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... channel objectives and category priorities Partner with internal sales leaders, category, finance ...
Customer Sales Lead, Natural Specialty and Pureplay
Austin, TX · Remote
$117K - $161K/yr
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... channel objectives and category priorities Partner with internal sales leaders, category, finance ...
History Channel Remote information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 25 days ago
Job description
Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives
PRINCIPAL ACCOUNTABILITIES
- Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
- Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Program Success teams to achieve service level goals / business objectives for a multi-client and multi-channel remote agent workforce.
- Maintain constant communication with Program Success teams to coordinate needed staffing adjustments based on current and forecasted results.
- Update internal and external reports. Distribute reports as instructed.
PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.
Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and ability to organize/analyze data in a structured manner.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value.
Ability to use a keyboard and work at a computer for a large portion of the work period.
Ability to work variable hours, which may include evenings and weekends.
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Work From Home
About WSOL
Sourced by ZipRecruiter
Industry
Internet and it
Company size
11 - 50 Employees
Headquarters location
Aurora, IL, US
Year founded
1995