Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...
Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...
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Perform continual analysis of current performance (noting recent historical trends) and conduct ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...
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Channel Sales Executive
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Channel Sales Executive
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Channel Sales Executive
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Dallas, TX · On-site +1
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Analyze historical contact center data to extract insights and support decision-making processes ... Omni-Channel and Outbound Compliance: Direct experience implementing and supporting solutions for ...
Analyze historical contact center data to extract insights and support decision-making processes ... Omni-Channel and Outbound Compliance: Direct experience implementing and supporting solutions for ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
Must-Haves * 5+ years of successful business development experience with a PROVEN history of ... Background in channel, strategic partner, or consultative solution sales. * Bachelor's degree in ...
Account Manager (Remote)
Austin, TX · Remote
$110K - $130K/yr
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Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
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Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTMTalent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTMTalent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Quick apply
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
Make history with us. Why Campbell's... * Benefits begin on day one and include medical, dental ... This role is fully remote. Preferred geography is central and east regions. What you will do.
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American ... Note: This role is fully remote. No flexibility outside of these locations: Georgia (Atlanta ...
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American ... Note: This role is fully remote. No flexibility outside of these locations: Georgia (Atlanta ...
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac ...
With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac ...
... remote customer contact intake. This individual will oversee a distributed workforce across ... The mission is to transform a high-volume, multi-channel contact center into a world-class profit ...
Quick apply
... remote customer contact intake. This individual will oversee a distributed workforce across ... The mission is to transform a high-volume, multi-channel contact center into a world-class profit ...
History Channel Remote information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Job description
Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives
PRINCIPAL ACCOUNTABILITIES
- Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
- Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Program Success teams to achieve service level goals / business objectives for a multi-client and multi-channel remote agent workforce.
- Maintain constant communication with Program Success teams to coordinate needed staffing adjustments based on current and forecasted results.
- Update internal and external reports. Distribute reports as instructed.
PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.
Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and ability to organize/analyze data in a structured manner.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value.
Ability to use a keyboard and work at a computer for a large portion of the work period.
Ability to work variable hours, which may include evenings and weekends.
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Work From Home
About WSOL
Sourced by ZipRecruiter
Industry
Internet and it
Company size
11 - 50 Employees
Headquarters location
Aurora, IL, US
Year founded
1995