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Highway Incident Response Unit Jobs (NOW HIRING)

Trend Micro

Incident Response Coordinator

Irving, TX · Hybrid

TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers ... The Incident Response Coordinator is a role for those experienced with leading, managing and ...

National Emergency Management and Response

OR · On-site

... a leadership role (ICS Unit-Level position-equivalent or above). Summary : National EMR ... Reservists (YOU) are part of an elite, all-hazards response cadre who are available to work ...

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Highway Incident Response Unit information

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$41K

$127.2K

$199.5K

How much do highway incident response unit jobs pay per year?

As of Aug 14, 2026, the average yearly pay for highway incident response unit in the United States is $127,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $172,000.00 per year, depending on experience, location, and employer.

What does a typical shift look like for a member of a Highway Incident Response Unit?

A typical shift for a Highway Incident Response Unit member involves patrolling designated highway areas, monitoring for accidents or hazards, and rapidly responding to incidents such as crashes, breakdowns, or debris in the roadway. Team members work closely with law enforcement, tow services, and emergency medical personnel to secure scenes, direct traffic, and assist stranded motorists. The role often requires flexible hours, including nights, weekends, and holidays, to provide round-the-clock coverage. While every day can bring different challenges, you can expect a dynamic work environment focused on quick decision-making and public safety.

What are the key skills and qualifications needed to thrive in the Highway Incident Response Unit position, and why are they important?

To excel in a Highway Incident Response Unit, you need strong skills in emergency response, traffic management, and basic vehicle mechanics, often supported by a high school diploma and relevant safety or emergency management certifications. Familiarity with two-way radios, emergency dispatch systems, traffic control devices, and incident reporting software is highly valuable. Excellent communication, problem-solving, and teamwork skills set outstanding responders apart in this fast-paced role. These abilities are crucial for ensuring swift, safe, and coordinated responses to highway incidents that protect public safety and minimize traffic disruptions.

Is incident response entry level?

The Highway Incident Response Unit typically offers entry-level positions that require basic training in traffic management, safety procedures, and incident assessment. Candidates often need a valid driver's license and may benefit from certifications such as First Aid or Traffic Control. Experience requirements vary by agency, but many roles are designed for individuals starting their careers in emergency response or transportation safety.

What is a Highway Incident Response Unit?

A Highway Incident Response Unit (HIRU) job involves patrolling roadways to assist stranded motorists, clear hazards, and support emergency responders in managing traffic incidents. Team members help improve road safety by quickly responding to vehicle breakdowns, crashes, and debris on the roadway. They work closely with law enforcement, tow companies, and medical personnel to minimize traffic disruptions. Their goal is to enhance traffic flow, reduce accident risks, and assist the public in emergencies.

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What job categories do people searching Highway Incident Response Unit jobs look for?

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Highway Incident Response Unit jobs near you
Infographic showing various Highway Incident Response Unit job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 11% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $127,177 per year, or $61.1 per hour.

Incident Response Coordinator

Trend Micro Incorporated

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Location: The position is located at our U.S. Headquarters in Las Colinas, TX and requires in-office presence three days per week.
Position Summary:
The Incident Response Coordinator is a role for those experienced with leading, managing and coordinating cybersecurity incident response activities. This role serves as a single point of contact for customers during Incident Response engagements, ensuring timely communications, effective incident management, and efficient stakeholder coordination. The coordinator works closely with Incident Response analysts, senior leadership, legal, and other relevant parties to ensure that proper service delivery is performed and efficiently executed.
Responsibilities:
  • Apply experience in cybersecurity incident response to lead and oversee all phases of incident management, ensuring effective coordination, communication with stakeholders, expectation management, and successful closure.
  • Serve as the single point of contact for incident escalations and status updates.
  • Maintain situational awareness across multiple incidents and prioritize response efforts.
  • Facilitate cross-functional collaboration among technical, legal, compliance, and executive teams.
  • Organize tasks, tools, objectives, decisions, and actions for reporting and post-incident analysis.
  • Identify and track security posture enhancements for Trend Micro customers.
  • Coordinate with internal teams for post-incident activities.

Qualifications:
  • Experience: 2+ years of experience in incident or project management, SOC operations management, or cybersecurity coordination.
  • Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).

Skills & Competencies:
  • Extensive experience in directing and coordinating cybersecurity incident response in high-pressure, fast-paced environments.
  • Strong understanding of security incident response frameworks (e.g., NIST 800-61, SANS).
  • Excellent organizational and communication skills under pressure.
  • Ability to coordinate multiple workstreams and stakeholders simultaneously.
  • Familiarity with SIEM tools, EDR platforms, forensic processes, and threat intelligence sources.
  • Analytical mindset and attention to detail in documenting and tracking incidents.

Work Environment:
  • On-call participation during major incidents or outside business hours as required, including weekends and holidays.
  • Must be located in the Dallas-Fort Worth area.
  • Must be willing to report in-office 3 days a week.

DEI Commitment:
Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.
What We Offer You:
You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.
  • Comprehensive medical, dental and vision insurance
  • Life insurance
  • Short & Long Term Disability
  • Pre-partum, maternity, parental and medical leave
  • Mental Health Wellness Program
  • Adoption Assistance
  • Wellness Incentive
  • Pet Insurance
  • 401(k) with company match
  • Paid Time Off
  • 14 Annual Holidays
  • Tuition Assistance
  • Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.
Be Passionate. Be Innovative. Be a Trender.
This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa)
#LI-JL1
At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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