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Hie Jobs (NOW HIRING)

Contexture

Engagement Solutions Manager

Phoenix, AZ · On-site

Demonstrate HIE application in small group and large group settings, on-line and in person. * A working knowledge of the technical components of all HIE solutions and services. * Is able to provide a ...

Contexture

Engagement Solutions Manager

Phoenix, AZ · On-site

$5.7K - $6.5K/mo

Demonstrate HIE application in small group and large group settings, on-line and in person. * A working knowledge of the technical components of all HIE solutions and services. * Is able to provide a ...

Contexture

Engagement Solutions Manager

Phoenix, AZ · On-site

$5.7K - $6.5K/mo

Demonstrate HIE application in small group and large group settings, on-line and in person. * A working knowledge of the technical components of all HIE solutions and services. * Is able to provide a ...

Arohak Inc

HL7 Integration Engineer/Developer

Lansing, MI · On-site

$51 - $67.75/hr

LONIC, SNOMED, RxNorm Health Information Exchange (HIE) technology Integrating the Healthcare Enterprise (IHE) Implementing solutions based on Implementation Guides Desired Rhapsody skills : Using ...

Quantix

Data Analyst

Phoenix, AZ

HIGHLY Desired: 1) Working knowledge of HL7 v2.x, HL7 v3.x, C-CDA and XDS.b standards and protocols, and HIE. 2) Working knowledge of healthcare clinical codes sets such as LOINC, CPT, ICD, RxNorm ...

Quantix

Data Analyst

Phoenix, AZ

HIGHLY Desired: 1) Working knowledge of HL7 v2.x, HL7 v3.x, C-CDA and XDS.b standards and protocols, and HIE. 2) Working knowledge of healthcare clinical codes sets such as LOINC, CPT, ICD, RxNorm ...

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How much do hie jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for hie in the United States is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $18.27 per hour, depending on experience, location, and employer.

What are HIEs?

Health Information Exchanges (HIEs) are organizations or systems that enable the secure sharing of patient health information among different healthcare providers, hospitals, and other entities. Their main goal is to improve the quality, safety, and efficiency of healthcare delivery by ensuring that providers have timely access to accurate patient data. HIEs help reduce duplicate tests, avoid medical errors, and streamline care coordination. Participation in an HIE can also support compliance with healthcare regulations and improve patient outcomes.

What is the difference between Hie vs Data Analyst?

AspectHieData Analyst
Required CredentialsTypically requires a degree in health informatics, healthcare administration, or related fieldsRequires a degree in statistics, mathematics, computer science, or related fields
Work EnvironmentHealthcare settings, hospitals, clinicsCorporate offices, consulting firms, healthcare organizations
Employer & Industry UsageUsed mainly in healthcare industry for managing health information systemsUsed across various industries for analyzing data to inform business decisions
Common Search & Comparison IntentUnderstanding healthcare data rolesAnalyzing data to improve business outcomes

Hie professionals focus on managing health information systems within healthcare settings, requiring healthcare-specific knowledge. Data Analysts analyze data across industries to support decision-making, often requiring strong statistical skills. While both roles involve data handling, their environments, credentials, and industry applications differ significantly.

What are the key skills and qualifications needed to thrive as a Health Information Exchange (HIE) Specialist, and why are they important?

To thrive as a Health Information Exchange (HIE) Specialist, you need expertise in health information management, data privacy regulations (such as HIPAA), and a background in healthcare IT or informatics. Familiarity with EHR systems, data integration tools, and interoperability standards (like HL7 and FHIR) is typically required, along with certifications such as RHIA or CAHIMS. Strong analytical thinking, attention to detail, and effective communication skills are highly valued in this role. These skills ensure secure, accurate, and efficient exchange of health information, supporting better patient outcomes and regulatory compliance.
More about Hie jobs
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Hie jobs near you
Infographic showing various Hie job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 77% Full Time, 3% Part Time, 2% Temporary, and 12% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $37,706 per year, or $18.1 per hour.
Health Information Exchange Support Specialist

Health Information Exchange Support Specialist

University of Michigan

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

131st of 539 rated colleges and universities

Job description

Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
Healthcare organizations have a responsibility to ensure the privacy of protected health information (PHI). Advocacy for patient-centered care by facilitating understandable, timely health information is a means to empower patients in their healthcare. The "MyUofMHealth" HIE Support Specialist provides high-quality (telephone call center) help desk service and operational support to providers, clinicians, and patients / families utilizing the MyUofMHealth Patient Portal, Epic Care Link Provider Portal, Care Everywhere, Epic Direct Messaging, and other applications related to the Health Information Exchange initiatives by applying a broad knowledge of federal and state regulations, health system policy and unit standards.
Responsibilities*
OPERATIONS
  • Serve as first point of contact for all patients, customers, and external providers seeking assistance for use, navigation, or enrollment in MyUofMHealth Patient Portal or ECL Provider Portal via help desk (telephone call center), email, and fax.
  • Respond to and prioritize patient requests for MyUofMHealth portal activation received via In Basket message and online requests from any University of Michigan Health patients and proxies (Michigan Medicine, University Health Services, and Victors Care) while ensuring compliance with Michigan Medicine policies, federal and state laws, and regulations.
  • Revoke Patient Portal accounts utilizing deactivation activity within MiChart as requested by clinical providers, the Office of Clinical Safety, or as dictated by UMH policy in compliance with federal and state regulations and health system policy.
  • Assist with the investigation of potential privacy violations and create reports regarding any patient issues or privacy violations to HIE Support Team Lead, Supervisor, or Senior Manager as directed and assigned.
  • Facilitate requests for access and updates to ECL EpicCare Link Provider Portal in compliance with unit standards and UMH policy.
  • Meet or exceed the departmental/unit quality and productivity standards for work performance.
  • Flexibility within schedule to cover operations up to and including 7 am-7 pm weekdays and weekend day coverage between 8 am-1 pm as needed and assigned.

CUSTOMER SERVICE
  • Provide help desk/support functions to patient and provider portal users. For example, login assistance, lost activation codes, account recovery including resetting passwords, and general guidance on how to use and navigate MyUofMHealth and Provider Portal, virtual health including video visits, general functions and methods of access; support including ability and knowledge to provide general technical support to end users verbally by telephone.
  • Educate faculty, staff, patients, and the public on the benefits of using MyUofMHealth, how to navigate the website, and the privacy and security aspects of the portal.
  • Escalate patient or external provider concerns to HIE Support Team Lead, Supervisor, or Senior Manager as appropriate.

PROBLEM SOLVING
  • Participate in process improvement and redesign to improve customer satisfaction, reduce costs, or meet departmental and institutional goals and objectives.
  • Identify issues and make recommendations for resolution and improvement.

SKILL SET
  • Communication: Exceptional people skills are required in verbal and written communications with diverse customers, peers, and colleagues.
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task.
  • Data Management: Acquires, validates, and processes data, so its accessibility, reliability, and timeliness are ensured to satisfy the needs of end users.
  • Analysis: Analytical skills with the ability to visualize, articulate, and solve complex problems and concepts and make decisions based on available information.
  • Ability to analyze detailed information to determine appropriate compliance with privacy and security rules.
  • Critical Thinking: Gathers and integrates critical information to arrive at effective solutions.
  • Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
  • Independence: Ability to work independently in an ever-changing and potentially stressful environment while always maintaining confidentiality.
  • Teamwork: Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others.

Required Qualifications*
  • Associate of Applied Science in Health Information Technology or an Associates degree in an equivalent, relevant field of study is required. An equivalent combination of experience, education, or certifications may be considered to meet this requirement.
  • Two years? experience in healthcare information technology, healthcare analytics, health information management, or a similar position, including an equivalent customer support positio n
  • One year experience in a support or help desk position that includes a high volume of telephone assistance (e.g., call center, help desk, customer service)
  • Experience using UMH / Michigan Medicine information systems/applications (e.g., MiChart) or similar electronic medical record applications
  • Knowledge of requirements related to adherence to patient confidentiality and privacy policies
  • Demonstrated strong interpersonal communication skills and independent problem-solving to meet the ongoing needs of clients (clinical staff and patients)
  • Proficiency using Microsoft Office
  • Ability to work independently or in a team with minimal supervision

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work
Mobile/Remote - the work requirements allow for the majority or all the work to be completed offsite. On occasion, the employee may be required and must be available to work onsite if necessitated by unit leadership or their designee and/or the job requirements.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Schedule
  • 40 Hours per week with availability Monday through Saturday
  • Shift C = Availability 9:30 AM ? 7:00 PM Monday through Friday and 8:00 AM - 1:00 PM Saturdays. Actual shift(s) scheduled up to standard 40 hours per week

Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
279116
Working Title
Health Information Exchange Support Specialist
Job Title
Admin Specialist Assoc Health
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Mobile/Remote
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Exec Vp Med Affairs
Department
MM Rev Cycle (PTO)
Posting Begin/End Date
6/19/2026 - 7/03/2026
Career Interest
Administration

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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