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Herman Miller Jobs (NOW HIRING)

MillerKnoll

Customer Service Supervisor

Zeeland, MI · On-site

Promotes the valued customer relationship with Herman Miller's external customers and internal teams delivering a premium customer experience from order specification and product questions, shipping ...

Millerknoll

Customer Service Supervisor

Zeeland, MI · Hybrid

Promotes the valued customer relationship with Herman Miller's external customers and internal teams delivering a premium customer experience from order specification and product questions, shipping ...

AlohaHP

Office Furniture Installer

Honolulu, HI · On-site

$18 - $20/hr

Office Furniture Installer - Steelcase & Herman Miller SystemsLocation: Honolulu, HawaiiEmployment Type: Full-Time Pay Rate: Starting at $18/hour, with pay increases 20+ based on performance and ...

AlohaHP

Office Furniture Installer

Honolulu, HI · On-site

$18 - $20/hr

Office Furniture Installer - Steelcase & Herman Miller Systems Location: Honolulu, Hawaii Employment Type: Full-Time Pay Rate: Starting at $18/hour , with pay increases 20+ based on performance and ...

MillerKnoll

Product Pricing Modeler

Zeeland, MI · On-site

Assure synchronization between prices in dealers' order specification tools and Herman Miller's legacy systems. * Document and manage pricing issues, including clear definition, root cause analysis ...

Millerknoll

Product Pricing Modeler

Zeeland, MI

Assure synchronization between prices in dealers' order specification tools and Herman Miller's legacy systems. * Document and manage pricing issues, including clear definition, root cause analysis ...

Millerknoll

General Manager - Annapolis

Annapolis, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

MillerKnoll

General Manager - San Jose

San Jose, CA · On-site

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

Millerknoll

General Manager - Jacksonville

Florida, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

Millerknoll

General Manager - The Woodlands

Houston, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

MillerKnoll

General Manager - Palo Alto

Palo Alto, CA · On-site

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

Millerknoll

General Manager - Austin/Lamar

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

MillerKnoll

General Manager - The Woodlands

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

MillerKnoll

General Manager

Los Angeles, CA · On-site

$49K - $64K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

Millerknoll

General Manager

Los Angeles, CA

$49K - $64K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

Millerknoll

General Manager - San Jose

San Jose, CA

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. What We Offer:

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All JobsHerman Miller Jobs

Herman Miller information

See salary details

$79K

$127.8K

$202.5K

How much do herman miller jobs pay per year?

As of Aug 12, 2026, the average yearly pay for herman miller in the United States is $127,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $137,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Herman Miller sales representative, and why are they important?

To thrive as a Herman Miller Sales Representative, you need a solid background in sales, knowledge of design principles, and familiarity with commercial furniture solutions, often supported by a bachelor's degree in business or a related field. Experience using CRM platforms, product configuration tools, and knowledge of contract furniture industry standards is typically required. Strong interpersonal skills, creative problem-solving, and the ability to build lasting client relationships help you stand out in this role. These skills are crucial for driving sales growth, delivering tailored solutions, and maintaining Herman Miller’s reputation for quality and innovation.

What is the difference between Herman Miller vs Office Furniture Designer?

AspectHerman MillerOffice Furniture Designer
CredentialsDesign degree, industry experienceDesign degree, industry experience
Work EnvironmentCorporate, manufacturing, showroomDesign studios, client sites, corporate offices
Employer & IndustryFurniture manufacturing, office solutionsDesign firms, furniture companies

Herman Miller is a well-known furniture manufacturer focusing on innovative office solutions, while Office Furniture Designers create custom or standard office furniture designs, often working for design firms or directly for manufacturers. Both roles require design credentials and industry experience, but Herman Miller employees typically work within the company's corporate environment, whereas Office Furniture Designers may work in design studios or client locations.

What is a Herman Miller job?

Herman Miller jobs refer to positions available at Herman Miller, a renowned American company specializing in furniture design and manufacturing. The company offers roles in areas such as product design, engineering, manufacturing, sales, marketing, customer service, and corporate administration. Employees at Herman Miller contribute to creating innovative and ergonomic furniture solutions for offices, homes, and public spaces. Working at Herman Miller often means being part of a collaborative environment that values sustainability, design excellence, and employee well-being.

What types of projects do employees commonly collaborate on at Herman Miller, and how is cross-functional teamwork encouraged?

At Herman Miller, employees frequently collaborate on projects ranging from new furniture product designs to workspace solution implementations for commercial clients. Cross-functional teamwork is highly encouraged through interdisciplinary project teams that include members from design, engineering, marketing, and sales. Regular brainstorming sessions, open office layouts, and digital collaboration tools help facilitate communication and innovation. This structure allows employees to contribute their expertise while learning from colleagues in other departments, fostering both professional growth and strong working relationships.
What cities are hiring for Herman Miller jobs? Cities with the most Herman Miller job openings:
What states have the most Herman Miller jobs? States with the most job openings for Herman Miller jobs include:
What job categories do people searching Herman Miller jobs look for? The top searched job categories for Herman Miller jobs are:
Herman Miller jobs near you
Infographic showing various Herman Miller job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Nights. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $127,815 per year, or $61.4 per hour.

Customer Service Supervisor

MillerKnoll

Zeeland, MI • On-site

Full-time

Posted 21 days ago

MillerKnoll rating

8.1

Company rating: 8.1 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

7th of 51 rated furniture manufacturers

Job description

Why join us?
Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
About this opportunity:
Responsible for delivering a best in class unified customer experience for Herman Miller web and our high-performance seating stores, also including customer interaction and overlap within our other business/functional units. In this hybrid role, you will co-lead and oversee the pre and post sales, service and support functions for Herman Miller brand. Promotes the valued customer relationship with Herman Miller's external customers and internal teams delivering a premium customer experience from order specification and product questions, shipping and delivery, installation, warranty and service of products, processes, and technology tied to a diverse portfolio.
Responsibilities
  • Assists customer experience team in cooperation with AI agents by providing answers and directions, and provides WTL with
  • feedback on team member performance.
  • Coordinates schedule and activities for the team to ensure customer service and SLAS and Quality expectations are met across
  • business hours, including weekends and holidays, which will include cross-brand team coverage.
  • Demonstrates high level of understanding in regards to business processes, policies and procedures.
  • Develops and maintains excellent working relationships with internal teams, including the ability to work cross functionally to
  • deliver a unified customer experience.
  • Focuses on identifying, documenting, and developing process improvements to workflows.
  • Leads a team responsible for delivering best in class service to Herman Miller customers across phone, email, chat, social, and
  • additional communication tools as business needs evolve.
  • Leads team huddles, coordinates schedules, and reviews daily/weekly phone, email, chat, sales, and operational volume/metrics to
  • ensure staffing across all hours.
  • Provides coaching, training, and mentoring to new and existing team members both formally and informally.
  • Researches and implements service solutions to ensure best-in-class customer experience while minimizing business risk and
  • maximizing potential sales.
  • Serves as a liaison between customers and internal teams to answer questions, assist with problem solving, and continuous
  • improvement initiatives.
  • Supports and actively participates in achieving team goals and individual performance planning.
  • Supports WTL with Herman Miller entity customer escalations.
  • Uses MKPS (MillerKnoll Performance System) problem solving method to identify and document issues.

Requirements:
  • Bachelor's Degree in Business or related field or relevant experience.
  • Minimum 4 years of experience in customer service professional, sales, or eCommerce position that involved extensive communication tools, including phone, email, live chat, social media, preferred
  • Exceptional problem solving ability and systemic thinking.
  • Ability to coordinate multiple priorities and activities at one time in an efficient and cost effective manner.
  • Expert knowledge of products, processes, services, and technologies to support customer needs and project requirements; Herman Miller knowledge preferred.
  • Excellent account management, workload, and time management skills and abilities to adapt to flexible scheduling requirements which will require working overtime and/or working nontraditional days including weekends and/or holidays.
  • Demonstrated experience in working with manufacturing business systems and technology with the ability to quickly adapt to new systems.
  • Proven communication skills: professional verbal and written, negotiation, listening, empathy, conflict resolution and professional presentation skills.
  • Demonstrated ability to create, negotiate, and implement alternative solutions to a request or problem to ensure customer satisfaction.
  • Ability to positively adapt to and embrace change as demonstrated through learning and applying new skills, procedures or policies and integrating them effectively with existing knowledge and practices.
  • Proven ability to develop and maintain positive working relationships in a demanding work environment with co-workers, leaders, and customers.
  • Prior participation on continuous improvement teams/projects and piloting new technology, practices or business enhancements.
  • Demonstrated ability to effectively use office automation/communication systems currently being used in the MillerKnoll corporate and retail environment; ability to coach others on these tools.

Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

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