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Helpline Counseling Center is searching for a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team, providing critical support to individuals and families facing complex emotional and social challenges. This full-time remote position involves working primarily with clients dealing with issues such as neglect, child abuse, domestic violence, mental health concerns, and parental substance abuse, specifically in a hospice care environment. We invite you to make a meaningful impact on the lives of those we serve.

Helpline Counseling Center is a client-centered organization dedicated to promoting mental health and well-being across Riverside, California, and the surrounding communities. Our mission is to provide compassionate, evidence-based counseling and social work services to individuals in need, particularly those dealing with end-of-life issues within our hospice center. We believe in building supportive relationships with our clients to help them navigate their challenges, empowering them to achieve their fullest potential.

This role offers a remote work setting, allowing you the flexibility to support clients from the comfort of your home while still actively engaging with a multidisciplinary team of social workers, nurses, and mental health professionals. You will utilize various digital communication platforms for meetings and maintaining client connections via phone or video calls. While working from home, you will have the autonomy to structure your work environment conducive to your productivity while strictly adhering to the confidentiality and ethical considerations inherent in social work.

• Conduct thorough assessments by interviewing clients to evaluate their emotional, social, and financial needs, ensuring a comprehensive understanding of their unique circumstances.
• Develop and implement tailored support plans that address each client's specific challenges and goals, facilitating their journey toward recovery and improved quality of life.
• Regularly monitor clients' progress on their goals, adjusting treatment plans based on individual responses and outcomes.
• Provide crisis intervention when necessary, helping clients manage and navigate emergencies effectively.
• Coordinate with external agencies and community resources to ensure clients receive holistic support, offering referrals to other services when required.
• Maintain accurate and detailed records of client interactions, treatment plans, and progress notes to uphold the highest standards of accountability and professionalism.
• Participate in case conferences, collaborating with multidisciplinary team members to discuss client progress and treatment adjustments.
• Attend court proceedings as needed to provide evidence and advocate for client needs.

You will primarily work with clients facing end-of-life challenges within a hospice setting, including individuals with terminal illnesses, their families, and caregivers. This position requires sensitivity and expertise in managing emotional distress, grief, and the complexities of navigating healthcare systems during difficult times.

• Master's degree in Social Work (MSW) from an accredited institution is required.
• Current state licensure as a Licensed Clinical Social Worker (LCSW) is mandatory to ensure compliance with professional standards.
• Proven clinical experience delivering social work services, counseling, and crisis intervention, particularly in hospice or related settings.
• Excellent communication skills, both verbal and written, with an emphasis on active listening and empathic engagement.
• Cultural competence and sensitivity are essential in providing care to a diverse client population.
• A commitment to professional development and continuous learning in the field of social work.
• Strong ethical foundation and a dedication to client confidentiality.

• Experience working directly within hospice or end-of-life settings preferred.
• Familiarity with therapeutic techniques and best practices applicable to grief counseling.
• Proficiency in utilizing electronic health record (EHR) systems and other digital tools for client management.

We offer a competitive salary ranging from USD 75,000 to 90,000 annually, depending on experience and qualifications. Additionally, eligible employees may receive a sign-on bonus, generous paid time off, sick leave, and a retirement benefits plan to secure your future. We also support our team members with professional development opportunities, enabling you to expand your skills and advance your career.

At Helpline Counseling Center, we prioritize career advancement and encourage members of our team to pursue ongoing training, certifications, and specializations. Whether your goal is to take on leadership roles, explore new areas of practice, or enhance your clinical skills, we provide resources and support to help you achieve your professional objectives.

Joining Helpline Counseling Center means being part of a compassionate team that is genuinely committed to making a difference in the lives of our clients. We value collaboration, innovation, and respect within our organization, fostering an inclusive workplace culture where each team member's contributions are appreciated. If you are passionate about helping others and providing high-quality mental health services, we encourage you to apply and become a vital part of our mission.

If you're ready to make a significant impact in the lives of individuals and families in need, please submit your resume along with a cover letter detailing your qualifications and interest in this role. We look forward to welcoming you to our dedicated team at Helpline Counseling Center.