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Helper Information Technology Jobs in Wisconsin (NOW HIRING)

Summit Golf Brands

IT Help Desk Technician

Barneveld, WI · On-site

$40K - $55K/yr

Help Desk Technician Job Summary: Provide first-line technical support to Summit Golf Brands ... Reports to: IT Manager Duties/Responsibilities: * Serve as the first point of contact for all ...

Summit Golf Brands

IT Help Desk Technician

Barneveld, WI · On-site

$40K - $55K/yr

Help Desk Technician Job Summary: Provide first-line technical support to Summit Golf Brands ... Reports to: IT Manager Duties/Responsibilities: * Serve as the first point of contact for all ...

J. F. Ahern Co.

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

J. F. Ahern

Intern - IT HelpDesk

Fond Du Lac, WI

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

BANK FIRST

IT Specialist

Manitowoc, WI · On-site

This position will be part of the Information Technology team and assist in first level helpdesk support; IT related projects and software deployments. The ideal candidate would thrive in a fast ...

BANK FIRST

IT Specialist

Manitowoc, WI · On-site

This position will be part of the Information Technology team and assist in first level helpdesk support; IT related projects and software deployments. The ideal candidate would thrive in a fast ...

Realta Fusion, Inc.

Information Technology Manager

Madison, WI · On-site

$95K - $117K/yr

Help develop and implement IT policies, cybersecurity practices, and data protection standards * Monitor IT infrastructure, security, and system performance to ensure operational reliability * Manage ...

Winter Services

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

... Help Desk and IT Operations support role. Responsibilities: * End User Support at Winter Services including: * * Serve as the primary point of contact for incoming IT support requests via phone and ...

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All JobsHelper Information Technology JobsHelper Information Technology Jobs in Wisconsin

Helper Information Technology information

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What does a helper information technology do?

A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware and software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.

Which helper information technology job is the highest paid?

Among helper roles in information technology, positions such as IT support specialists or network technicians tend to have higher salaries, especially with certifications like CompTIA or Cisco. However, roles involving advanced skills or certifications, such as cybersecurity analysts or systems administrators, generally earn the highest wages within entry-level or support positions.
What are the most commonly searched types of Information Technology jobs in Wisconsin? The most popular types of Information Technology jobs in Wisconsin are:
Helper Information Technology jobs near you

IT Helpdesk Specialist

Careers with MRA | MRA

Waukesha, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Become the next FACE of MRA!

Friendly. Accountable. Centered on Members. Engaged.

MRA = Problem Solved.

That'sthe FACE Culture that we live and breathe here at MRA.

MRA (The Management Association) is seeking an experienced IT Helpdesk Specialist to serve as a trusted front-line support partner for our employees. This role is well-suited for an IT professional who brings strong troubleshooting skills, sound technical judgment, and a customer-first mindset to everyday support challenges.
As the IT Helpdesk Specialist at MRA, you will serve as the primary point of contact for end users, providing timely technical assistance and resolving hardware, software, and network-related issues. This is a hands-on support role where you will respond to helpdesk requests, troubleshoot technical problems, and ensure employees have the technology resources they need to work efficiently. You'll be a critical part of our Technology Services team, delivering responsive and customer-focused IT support across the organization.

This is a full-time opportunity based on-site at our Waukesha, WI office.

Essential Functions:

  • Diagnose and resolve helpdesk calls for computers, phones, peripherals,software,and other technology issues. Support may be in person, by phone, email, or remote access.
  • Install,maintain, and repair IT hardware and software, including operating systems and common software applications.
  • Perform network administration tasks using Office 365, Exchange, and Active Directory.
  • Maintainaccuraterecords of hardware, software, and maintenance activities.
  • Provide one-on-one and group training, including new employee IT orientation.
  • Support video conferencing, training room setup, and printer/copier maintenance.
  • Assist with IT projects, upgrades, and system improvements.
  • Understanding ofsecurity best practices and cybersecurity awareness.
  • Other duties as assigned.

RequiredQualifications:

  • Education: Two-year degree in Computer Science or related field, or equivalentdemonstratedexperience.
  • Experience:Three-yeartroubleshootingexperience in a technology support role, or equivalentdemonstratedexperience.
  • Technical Skills:Proficient in Office 365, including Microsoft Teams and SharePoint, Windows 11, computer imaging, experience with Dell and Microsoft Surface computers, MacBooks, and phone system software. Basic networking knowledge (DNS, DHCP, VPN, Wi-Fi troubleshooting).
  • Competencies:Strong interpersonal and verbal communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment.

PreferredQualification:

  • Education:Four-year degree in Computer Science or related field, or equivalentdemonstratedexperience.
  • Experience:Five-yeartroubleshootingexperience in a technology support role, or equivalentdemonstratedexperience.

What'sin it for you?

  • Competitive base and incentive pay
  • Paid time off (vacation, holidays, sick, and a volunteer day)
  • Medical, Dental, and Vision plans
  • FSA and HSA accounts
  • Traditional and Roth 401(k)
  • 401(k) company match
  • Life and AD&D insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Voluntary Pet Insurance

Ifyou'reready to make an impact, share your ITexpertise, and help MRA deliver exceptional service to ouremployees, we want to hear from you!

Apply