A-TEK is seeking a motivated AV Engineer 1 to support our Federal Customer in Montgomery, MD. AV Engineer 1 assists with the installation, commissioning, troubleshooting, and maintenance of professional audio-visual systems. Working under the guidance of senior engineers, this role supports conference rooms, auditoriums, digital signage, video conferencing systems, and live event environments. Ability to obtain and retain a public trust level clearance is required for consideration. This is a hybrid position based in Rockville, MD.
Responsibilities and Duties:
- Assist in installing AV equipment such as displays, projectors, speakers, microphones, cameras, and control systems.
- Configure and test video conferencing platforms (Microsoft Teams Rooms, Zoom Rooms, Cisco Webex).
- Run, terminate, and label AV cabling (HDMI, CAT6, audio cables).
- Troubleshoot hardware, software, and connectivity issues.
- Respond and track service request tickets using ServiceNow.
- Perform preventive maintenance and system upgrades.
- Support live meetings, presentations, and special events.
- Prepare documentation, wiring diagrams, and installation reports.
- Work with senior engineers during system integration and commissioning.
- Follow company safety standards and installation best practices.
- Provide basic user training and technical support.
Required Qualifications
- Associate's or bachelor's degree in Audio Engineering, Electronics, Information Technology, Computer Engineering, or a related field.
- 0-2 years of AV or IT support experience.
- Basic understanding of:
- Audio systems
- Video displays and projectors
- AV signal flow
- Networking fundamentals (TCP/IP)
- Microsoft Teams or Zoom
- Ability to use hand and power tools safely.
- Good communication and teamwork skills.
- Willingness to travel to customer sites if required.
Preferred Qualifications
- CTS (Certified Technology Specialist) certification or willingness to obtain it.
- Knowledge of Crestron, Extron, Q-SYS, Biamp, or Shure.
- Experience with AutoCAD or Microsoft Visio.
- Familiarity with AV-over-IP technologies.
Technical Skills
- Audio and video troubleshooting
- AV system installation
- Cable management and termination
- Basic networking
- Video Conferencing Support
- Equipment testing and commissioning
- Preventive maintenance
- Documentation and reporting
Compensation
Salary Range: $60,000 - $70,000 annually (commensurate with experience)
Benefits: Health, dental, and vision insurance; 401(k) with employer match; paid time off; professional development opportunities.
Why Join Us?
This is an opportunity to make a direct impact on healthcare data processes that support critical regulatory functions. You will collaborate with dedicated professionals, work on meaningful projects, and contribute to improvements in public health systems.