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Helpdesk Jobs in Redmond, WA (NOW HIRING)

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

Job Title: Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite Position Overview: We are currently seeking a Helpdesk Technician for a long term contract ...

Helpdesk Technician Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity. Job Responsibilities: * Utilizing existing and creating new Internal and ...

Seasonal Helper

Seattle, WA · On-site

$20 - $22/hr

If helping people during important life transitions sounds like a mission you'd enjoy tackling, this could be a great fit for you! Become part of a company that values teamwork, reliability, and ...

Electrical Helper

Kent, WA · On-site

$24 - $35/hr

DEAR Services is looking for a driven full-time Electrical Helper to join our diverse, supportive, and results-driven team in Kent, WA.WHY YOU SHOULD JOIN USAs a full-time team member, you'll earn ...

Plumbing Helper Marysville, WA | Full-Time Start Your Trades Career with a Company That Invests in You. Are you mechanically inclined and ready to build a real career? A great family-owned ...

Taskrabbit Delivery Helper ApplicationMake $30+/hr and work when you want!We are looking for friendly, motivated, and able-bodied individuals with pickup trucks, cargo vans, box trucks, or a vehicle ...

Mover / Helper

Seattle, WA · On-site

$22.65 - $24/hr

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Plumbing Helper

Everett, WA · On-site

$17.50 - $22.75/hr

Plumbing Helper - FT/PT/On call Are you interested in furthering your career as a professional plumber? Look no further! This plumber helper position is offered a generous compensation package ...

Bakers Helper

Redmond, WA

$17.23 - $26.15/hr

The Baker's Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working ...

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Plumbing Helper

Kent, WA · On-site

$23 - $35/hr

As a Plumbing Helper, you'll be part of a team that takes pride in delivering top-notch service to residents across Kent, making each day both challenging and rewarding.Pay: This full-time role ...

Bakers Helper

Redmond, WA · On-site

$17.23 - $26.15/hr

The Baker's Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working ...

Mover / Helper

Everett, WA · On-site

$22.65 - $24/hr

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Mover / Helper

Tukwila, WA · On-site

$22.65 - $24/hr

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Mover / Helper

Everett, WA · On-site

$22.65 - $24/hr

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

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Helpdesk information

See Redmond, WA salary details

$14

$25

$37

How much do helpdesk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for helpdesk in Redmond, WA is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Redmond, WA?

The most popular types of Helpdesk jobs in Redmond, WA are:

What are popular job titles related to Helpdesk jobs in Redmond, WA?

For Helpdesk jobs in Redmond, WA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Redmond, WA look for?

The top searched job categories for Helpdesk jobs in Redmond, WA are:

What cities near Redmond, WA are hiring for Helpdesk jobs?

Cities near Redmond, WA with the most Helpdesk job openings:

Infographic showing various Helpdesk job openings in Redmond, WA as of July 2026, with employment types broken down into 58% Full Time, and 42% Temporary. Highlights an 100% In-person job distribution, with an average salary of $53,930 per year, or $25.9 per hour.

Helpdesk Technician

System One

Bellevue, WA • Remote

$20.50 - $27.75/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago


Job description

Job Title: Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite

Position Overview: We are currently seeking a Helpdesk Technician for a long term contract opportunity with an onsite work model in Bellevue, WA. This customer-facing role involves supporting users as they navigate technical challenges and fulfill requests for new applications and hardware. Working within a tiered support structure and guided by established processes and procedures, you will be integral to our efforts in designing the next generation of technologies. The position is primarily based at the Bellevue headquarters, supporting both in-person and remote staff.

Key Responsibilities:

  • Utilize and enhance our internal and external knowledge base documents to assist with ticket resolution.
  • Maintain Active Directory accounts and manage access to various collaboration spaces.
  • Oversee PC Lifecycle Management, including inventory receiving and tracking.
  • Fulfill software requests efficiently and accurately.
  • Provide business travel support as needed.
  • Demonstrate and assist with remote access to company resources.
  • Support users at our Bellevue and Everett locations, ensuring a high level of service and satisfaction.
  • Assist with onboarding processes as assigned.

Qualifications and Skills:

  • Strong communication skills with a commitment to fostering teamwork and respect.
  • Quick learner, able to grasp and apply new concepts rapidly.
  • Calm demeanor under pressure, with the ability to devise effective solutions in challenging situations.
  • Excellent customer service skills and interpersonal abilities.
  • Strong organizational skills, with a proactive mindset for identifying and suggesting process improvements.
  • High adaptability and solid problem-solving capabilities.
  • Integrity and a strong sense of trustworthiness are essential for success in this role.

Preferred Areas for Development:

  • Experience supporting clients and customers both in-person and remotely.
  • Familiarity with rapid deployment imaging technologies such as MDT and SCCM.
  • Proficiency in Windows 10/11 in a domain-managed environment.
  • General understanding of Office applications, DHCP, DNS, TCP/IP, and wireless networking, as well as troubleshooting techniques.
  • Familiarity with Multi-Factor Authentication methods and modern information security principles and practices.
  • Experience using commercial ticketing systems, particularly JIRA.
  • Knowledge of desktop and laptop hardware components.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #161-Managed Staffing Charlotte