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Helpdesk Jobs in Everett, WA (NOW HIRING)

Protingent

Helpdesk Technician

Bellevue, WA · On-site

$91.69/hr

Helpdesk Technician Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity. Job Responsibilities * Serve as an escalation point for all technical support ...

New

RMS COMPUTER CORP

Jr Helpdesk

Everett, WA · On-site

$22 - $29.75/hr

RMS COMPUTER CORP is seeking a Jr Helpdesk Technician to provide desk-side support for end users. The role involves delivering, installing, and troubleshooting computer equipment and peripherals in a ...

US Tech Solutions

IT Helpdesk Technician

Seattle, WA · On-site

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills.

GS Moving Services LLC

Seasonal Helper

Seattle, WA · On-site

$20 - $22/hr

If helping people during important life transitions sounds like a mission you'd enjoy tackling, this could be a great fit for you! Become part of a company that values teamwork, reliability, and ...

Peakzi

Plumbing Helper

Marysville, WA · On-site

$17 - $26/hr

Plumbing Helper Marysville, WA | Full-Time Start Your Trades Career with a Company That Invests in You. Are you mechanically inclined and ready to build a real career? A great family-owned ...

Taskrabbit Delivery

Helper - Seattle

Seattle, WA · On-site

$30/hr

Taskrabbit Delivery Helper ApplicationMake $30+/hr and work when you want!We are looking for friendly, motivated, and able-bodied individuals with pickup trucks, cargo vans, box trucks, or a vehicle ...

All Pro Plumbing NW LLC

Plumbing Helper

Everett, WA · On-site

$17.50 - $22.75/hr

Plumbing Helper - FT/PT/On call Are you interested in furthering your career as a professional plumber? Look no further! This plumber helper position is offered a generous compensation package ...

All My Sons Moving & Storage

Mover / Helper

Everett, WA · On-site

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

All My Sons Moving & Storage

Mover / Helper

Everett, WA · On-site

$22.65 - $24/hr

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Gypsum Management and Supply

delivery helper

Everett, WA · On-site

$19 - $23.94/hr

Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

Albertsons

Helper Clerk

Seattle, WA · On-site

$17.38 - $28.15/hr

Helping customers and fellow associates gives you energy. * Smiling and making others smile is your favorite. * You are eager, willing, and wanting to learn & grow. * You believe that being a part of ...

Amteck, LLC

Electrician Helper - Houston

Woodinville, WA · On-site

$19 - $24.50/hr

Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...

Metropolitan Market

Maintenance Helper Clerk

Seattle, WA · On-site

$22.85 - $23.35/hr

We seek outgoing, friendly individuals to help us maintain our stores! MORE ABOUT WHAT YOU'D DO * Perform general cleaning and maintenance responsibilities for the interior and exterior of the store ...

Metropolitan Market

Maintenance Helper Clerk

Kirkland, WA · On-site

$22.85 - $23.35/hr

We seek outgoing, friendly individuals to help us maintain our stores! MORE ABOUT WHAT YOU'D DO * Perform general cleaning and maintenance responsibilities for the interior and exterior of the store ...

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All JobsHelpdesk JobsHelpdesk Jobs in Everett, WA

Helpdesk information

See Everett, WA salary details

$14

$25

$37

How much do helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for helpdesk in Everett, WA is $25.57, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.70 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Everett, WA?

The most popular types of Helpdesk jobs in Everett, WA are:

What are popular job titles related to Helpdesk jobs in Everett, WA?

For Helpdesk jobs in Everett, WA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Everett, WA look for?

The top searched job categories for Helpdesk jobs in Everett, WA are:

What cities near Everett, WA are hiring for Helpdesk jobs?

Cities near Everett, WA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Everett, WA as of August 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $53,194 per year, or $25.6 per hour.

Helpdesk Technician

Protingent

Bellevue, WA • On-site

$91.69/hr

Other

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Position Title: Helpdesk Technician Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.

Job Responsibilities
  • Serve as an escalation point for all technical support issues that require advanced troubleshooting or in-depth knowledge.
  • Analyze, diagnose, and resolve complex hardware, software, and application problems.
  • Perform root-cause analysis and document findings, ensuring long-term solutions rather than temporary fixes.
  • Collaborate with system administrators and network engineers to troubleshoot infrastructure-level issues.
  • Create and maintain detailed technical documentation, knowledge articles, and runbooks for Tier 1-2 staff.
  • Implement and refine help desk processes, automation, and best practices.
  • Support deployment of new technologies, system upgrades, and environment changes.
  • Participate in incident response, including major incident management and post-incident reviews.
  • Assist in monitoring system performance and proactively identifying issues.
  • Provide mentorship and technical guidance to Tier 1 and Tier 2 technicians.
  • Maintain high standards of security, including adherence to company policies, patching procedures, and change management.
  • Interface with vendors to resolve advanced hardware and software issues.
Job Qualifications
  • 7+ years of experience in IT support, system administration, or related technical role, minimum of 2 years at tier 3.
  • Expert-level knowledge of Windows.
  • MacOS environments a plus.
  • Strong proficiency with networking fundamentals (DNS, DHCP, VPN, VLANs, firewalls).
  • Experience with server technologies such as Active Directory, Group Policy, Exchange, M365/Azure AD, virtualization (VDI).
  • Demonstrated ability to troubleshoot complex issues across multiple layers (hardware, OS, applications, network).
  • Familiarity with ITSM platforms (ServiceNow, Jira Service Management, etc.).
  • Strong understanding of cybersecurity best practices and secure configurations.
  • Excellent communication and documentation skills.
  • Understanding and utilizing AI (Co-pilot, Claude, ChatGPT, etc.)
  • Strong communication skills are desired.
  • Customer-focused attitude with excellent interpersonal skills.
  • Ability to work under pressure and manage multiple high-priority issues.
  • Collaborative mindset with a focus on knowledge sharing.
  • The service provider will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork.
Preferred Job Qualifications
  • Industry certifications such as CompTIA Network+, Security+, ITIL foundation, CCNA, or bachelor's degree in information technology related field.
  • Experience with scripting or automation (PowerShell, Python).
  • Familiarity with cloud platforms such as Azure.

Travel Required: 0-5%.

Job Details
  • Job Type: Contract
  • Pay Rate Range: $32-$46/hr (Pay rates are approved based on candidate location, education and experience)
  • Location: Bellevue, WA.
  • Export control regulations require candidates to be a U.S. Citizen, U.S. Legal Permanent Resident, or of a protected person status
Benefits Package
  • competitive salaries
  • insurance plan options (HDHP plan or POS plan)
  • education/certification reimbursement
  • pre-tax commuter benefits
  • Paid Time Off (PTO)
  • an administered 401k plan
About Protingent

Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation - from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We're passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future. #TerraPro

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