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Helpdesk Jobs in Novato, CA (NOW HIRING)

HumanGood

Maintenance 1 - Helper/Custodial

Daly City, CA · On-site

$25 - $27/hr

Maintenance 1-Helper performs a variety of light maintenance and janitorial custodial duties for residents, offices, and common areas and community as a whole. Schedule : Full-Time * Monday - Friday ...

New

HumanGood

Maintenance 1 - Helper/Custodial

Oakland, CA · On-site

$25 - $27/hr

Maintenance 1-Helper performs a variety of light maintenance and janitorial custodial duties for residents, offices, and common areas and community as a whole. Schedule : Full-Time * Monday - Friday ...

New

HumanGood

Maintenance 1 - Helper/Custodial

Albany, CA · On-site

$25 - $27/hr

Maintenance 1-Helper performs a variety of light maintenance and janitorial custodial duties for residents, offices, and common areas and community as a whole. Schedule : Full-Time * Monday - Friday ...

New

HumanGood

Maintenance 1 - Helper/Custodial

Pacifica, CA · On-site

$25 - $27/hr

Maintenance 1-Helper performs a variety of light maintenance and janitorial custodial duties for residents, offices, and common areas and community as a whole. Schedule : Full-Time * Monday - Friday ...

New

Freenome

Help Desk Specialist (Contractor)

Brisbane, CA · On-site

Put simply - if it relates to Helpdesk then you're the person our team needs! Don't miss out on joining us at Freenome where we're revolutionizing early cancer detection through advanced technology ...

Open Table Church

Childcare Helper

Walnut Creek, CA

$15/hr

Company Description OPEN TABLE CHURCH Our mission at OTC is to help people know and follow Jesus. We keep church simple, remove the clutter, so we can focus on Jesus, His message, and His mission as ...

Open Table Church

Childcare Helper

Walnut Creek, CA · On-site

$15/hr

Company Description OPEN TABLE CHURCH Our mission at OTC is to help people know and follow Jesus. We keep church simple, remove the clutter, so we can focus on Jesus, His message, and His mission as ...

Best Buy

Geek Squad Installation Helper (Seasonal)

Colma, CA · On-site

$18.75 - $23.75/hr

As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers' homes to assist with the delivery, installation, repair and haul-away of electronic devices. You'll ...

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Showing results 41-60

All JobsHelpdesk JobsHelpdesk Jobs in Novato, CA

Helpdesk information

See Novato, CA salary details

$14

$27

$39

How much do helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for helpdesk in Novato, CA is $27.18, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $30.48 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Novato, CA?

The most popular types of Helpdesk jobs in Novato, CA are:

What are popular job titles related to Helpdesk jobs in Novato, CA?

For Helpdesk jobs in Novato, CA, the most frequently searched job titles are:

What cities near Novato, CA are hiring for Helpdesk jobs?

Cities near Novato, CA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Novato, CA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $56,536 per year, or $27.2 per hour.

Maintenance 1 - Helper/Custodial

HumanGood

Daly City, CA • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

HumanGood rating

7.6

Company rating: 7.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

12th of 247 rated social care providers

Job description

Maintenance 1-Helper performs a variety of light maintenance and janitorial custodial duties for residents, offices, and common areas and community as a whole. 

Schedule : Full-Time

  • Monday - Friday at 8:00 AM - 4:30 PM

Pay range : $25.00-27.00 per hour depending on experience.

To be successful in this role, you would have:

  • Up to 1 year of experience in a related field of building maintenance or construction, or relevant experience required.
  • High school diploma or equivalent required.
  • Attendance at a technical training institute or program preferred.

What a day in the life may include:

  • Clean and maintain common areas, resident spaces, restrooms, carpets, and floors.
  • Empty trash, collect recycling, and keep the community grounds clean and free of debris.
  • Complete maintenance work orders, preventive maintenance, and minor repairs.
  • Perform basic plumbing, electrical, carpentry, painting, and drywall repairs.
  • Replace light bulbs, HVAC filters, batteries, faucets, switches, and other building components.
  • Assemble and move furniture, hang pictures and blinds, and assist with community projects.
  • Pick up and deliver supplies while keeping tools and work areas clean, organized, and safe.
  • Provide friendly, timely service to residents while working safely and collaborating with your team.

    What's in it for you? 

     At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

    We offer a comprehensive range of benefits and perks to support you, including*:

    • Health, Dental and Vision Plans- start the 1st of the month following your start date
    • 20 days of paid time off (increases with years of service), plus 7 company holidays
    • 401(k) with up to 4% employer match and no waiting on funds to vest
    • HSA option with employer contribution
    • Tuition Reimbursement and continuing education programs
    • $25/line unlimited cell phone plan (plus taxes and fees)
    • Cell Phone Stipend
    • 5-star employer-paid employee assistance program
    • *Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

    As team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential. Learn more at www.HGcareers.org

    Come see what HumanGood has to offer!

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    What HumanGood employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    HumanGood logo

    About HumanGood

    Sourced by ZipRecruiter

    Come see what HumanGood, the largest nonprofit owner/operator of senior living communities in California, and one of the largest of its kind in the nation, has to offer!

    Industry

    Non-profits

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Pleasanton, CA, US

    Year founded

    1949

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