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Helpdesk Jobs in New Rochelle, NY (NOW HIRING)

HELP USA

Helper

New York, NY · On-site

$18.21/hr

Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter ...

HELP USA

Helper

New York, NY · On-site

$18.21/hr

Program: Audubon | 284 Audubon Avenue, Manhattan, NY 10033 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing sites.

HELP USA

Helper

New York, NY · On-site

$18.21/hr

Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing ...

American Elevator Group

Helper

Long Island City, NY

$40.50/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Queens, NY · On-site

$40.50/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Queens, NY · On-site

$40.50/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Long Island City, NY

$40.50/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Brooklyn, NY · On-site

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on maintenance jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Brooklyn, NY

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Brooklyn, NY · On-site

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Brooklyn, NY

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on maintenance jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

Signalbase Inc

Be Seen First

Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Help Desk * Respond to and resolve service requests via phone, email, and remote tools. * Triage and escalate complex issues as needed. * Support end-user issues in Microsoft 365 (Outlook, Teams ...

Signalbase Inc

Be Seen First

Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Help Desk * Respond to and resolve service requests via phone, email, and remote tools. * Triage and escalate complex issues as needed. * Support end-user issues in Microsoft 365 (Outlook, Teams ...

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Showing results 41-60

All JobsHelpdesk JobsHelpdesk Jobs in New Rochelle, NY

Helpdesk information

See New Rochelle, NY salary details

$13

$23

$34

How much do helpdesk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for helpdesk in New Rochelle, NY is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.73 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in New Rochelle, NY?

The most popular types of Helpdesk jobs in New Rochelle, NY are:

What are popular job titles related to Helpdesk jobs in New Rochelle, NY?

For Helpdesk jobs in New Rochelle, NY, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in New Rochelle, NY look for?

The top searched job categories for Helpdesk jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Helpdesk jobs?

Cities near New Rochelle, NY with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in New Rochelle, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,553 per year, or $23.8 per hour.

Helper

HELP USA

New York, NY • On-site

$18.21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

HELP USA rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

515th of 777 rated non-profit organizations

Job description

Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035
What You'll Do
HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for helping with food preparation, food service, and kitchen cleanliness. You will also keep daily meal count records as well as accurate inventory records. Additionally, when the Food Services Supervisor is absent, you will serve as cook.
You're a great fit for this role if you have:
  • High School Diploma or equivalent OR equivalent experience and skills.
  • Previous related experience in food service.
  • Ability to read and write in English.
  • Ability to keep simple inventory of supplies on hand and needed.
  • Food Handlers License required.
  • Three years related work experience preferred.

Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
  • And More!

Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.

What HELP USA employees say

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