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Helpdesk Jobs in Jackson, MS (NOW HIRING)

Amteck, LLC

Electrical Helper - Greenwood, SC

Madison, MS

$13.75 - $17.75/hr

  • Retirement

  • PTO

Amteck is hiring electrical helpers to join our team in Greenwood, SC! We offer long-term opportunities as well as steady work, benefits, paid time off, and a 401K. After completion you will be able ...

Black & Veatch

3611 - Substation Helper 2

Clinton, MS · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help test continuity of circuits to insure electrical compatibility and safety of components, using testing instruments, such as ohmmeter, battery and buzzer, and oscilloscope . Rig and set large ...

New

Defining Wellness Centers LLC

Kitchen Help

Brandon, MS · On-site

$13.50 - $16.75/hr

Kitchen Help - The Kitchen Help supports daily kitchen operations by assisting cooks and kitchen staff with food preparation, cleaning, and organization. Responsibilities include basic prep tasks ...

Black & Veatch

3610 - Substation Helper 1

Clinton, MS · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help test continuity of circuits to insure electrical compatibility and safety of components, using testing instruments, such as ohmmeter, battery and buzzer, and oscilloscope . Rig and set large ...

Best Buy

Geek Squad Installation Helper (Seasonal)

Flowood, MS

$13.25 - $17/hr

  • Retirement

  • PTO

As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers' homes to assist with the delivery, installation, repair and haul-away of electronic devices. You'll ...

Augment

Driver Helper

Flowood, MS

$16/hr

Now Hiring Driver Helpers - Start Your Career in Environmental Services! Looking for a job that keeps you active, gets you outside, and offers stable, full-time work? Join our team as a Driver Helper ...

TIC

Pipe Helper 2

Ridgeland, MS · On-site

Requisition ID: 187026 Position Summary Assist skilled craftsperson(s) by performing supportive duties as directed and will work under immediate supervision. The level and degree of job ...

New

Best Buy

Geek Squad Installation Helper (Seasonal)

Flowood, MS

$13.50 - $17/hr

  • Retirement

  • PTO

As the Geek Squad Installation Helper, you'll accompany a team of seasoned Agents to customers' homes to assist with the delivery, installation, repair and haul-away of electronic devices. You'll ...

Craftsmen Contractors LLC

Be Seen First

Commercial Journeyman Plumber & Plumber Apprentice/Helper

Canton, MS · On-site

$20 - $33/hr

  • Medical

Craftsmen Contractors is hiring a Journeyman Commercial Plumber and a Plumber Apprentice/Helper for the Canton, Mississippi area. This is for an ongoing commercial project working 6-day shifts (10 ...

CEC COMPANIES

Electrical Helper II (32873)

Canton, MS · On-site

$14.50 - $18.50/hr

CEC is one of the top specialty subcontractors in the country. With our rapid growth, we're looking for passionate, talented, and creative individuals to join our team. If you're ready for a ...

Menasha Corporation

Isowa Helper - 2nd Shift

Pelahatchie, MS · On-site

$12.25 - $15.50/hr

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses ...

CEC COMPANIES

Electrical Helper II (32873)

Canton, MS · On-site

$14.50 - $18.50/hr

CEC is one of the top specialty subcontractors in the country. With our rapid growth, we're looking for passionate, talented, and creative individuals to join our team. If you're ready for a ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Jackson, MS

Helpdesk information

See Jackson, MS salary details

$11

$20

$29

How much do helpdesk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for helpdesk in Jackson, MS is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Jackson, MS?

The most popular types of Helpdesk jobs in Jackson, MS are:

What are popular job titles related to Helpdesk jobs in Jackson, MS?

For Helpdesk jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Jackson, MS look for?

The top searched job categories for Helpdesk jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Helpdesk jobs?

Cities near Jackson, MS with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Jackson, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,962 per year, or $20.2 per hour.

Traveling Electrical Helper - Lexington

Amteck, LLC

Madison, MS

$13.75 - $17.75/hr

Full-time

Retirement

Re-posted 19 days ago

Amteck rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Amteck is currently looking to add Electrical Helpers to our Service department in Lexington, KY . We offer long-term opportunities as well as steady work, benefits and a 401K.

We are looking for people who are interested in working with a company that promotes growth and longevity within the trade. You will have the ability to enroll into our accredited apprenticeship program. While also, having the opportunity to learn other divisions of Amteck like, low voltage, controls, process work, and fire alarm among other skill sets.

Apply today to learn more about the opportunity!

Requirements include but aren't limited to:

  • 2+ years of electrical experience on commercial or industrial sites
  • Experience with running/bending Rigid and EMT conduit
  • OSHA 10 preferred but not required
  • Experience working alongside a Journeyman Electrician

In 1977 Amteck was founded in Central Kentucky with the belief that growth only comes by listening and responding to both clients and employees. Four decades later, Amteck has grown from a small electrical contracting firm to a national leader in the design/build support electrical contracting industry. Amteck specializes in facility growth expansion initiatives of companies that operate in the manufacturing, industrial, process, food, and beverage, hospitality, healthcare, distribution facilities, and commercial and institutional sectors. The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.

What Amteck employees say

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