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Helpdesk Intern Jobs in Jackson, MS (NOW HIRING)

Software QA Intern

Jackson, MS · On-site

$16.75 - $22/hr

We are looking for a Software QA Intern to join Vista Robotics, a leading company in the field of ... Your work will directly impact the performance and functionality of our products, helping us ...

Women's Program Intern

MS · On-site

$13.25 - $17.75/hr

Position Overview The Women's Program Staff Intern provides hands-on support within the women ... Interns help maintain a safe, structured, and encouraging environment for residents while gaining ...

Pharmacy Intern

Flowood, MS

$14 - $17.50/hr

We help people navigate the health care system - and their personal health care - by improving ... As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy ...

Pharmacy Intern

Clinton, MS

$14.50 - $18/hr

We help people navigate the health care system - and their personal health care - by improving ... As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy ...

Pharmacy Intern

Madison, MS

$13.75 - $17/hr

We help people navigate the health care system - and their personal health care - by improving ... As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy ...

Pharmacy Intern

Jackson, MS

$14.50 - $18/hr

We help people navigate the health care system - and their personal health care - by improving ... As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy ...

Pharmacy Intern - Grad

Flowood, MS · On-site

$14 - $17.50/hr

We help people navigate the health care system - and their personal health care - by improving ... As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and ...

Communications Intern

Clinton, MS · On-site

$13 - $17.25/hr

The primary function of the Communications intern will be to assist with various tasks helping to ensure smooth Communications operations. HOW YOU WILL MAKE AN IMPACT * Support with social media ...

Communications Intern

Clinton, MS · On-site

$13 - $17.25/hr

The primary function of the Communications intern will be to assist with various tasks helping to ensure smooth Communications operations. HOW YOU WILL MAKE AN IMPACT * Support with social media ...

PHARMACY/PHARMCST-INTERN

Ridgeland, MS · On-site

$14.50 - $18/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Hold a current state issued Pharmacy Intern license * Promote trust and respect among associates.

PHARMACY/PHARMCST-INTERN

Madison, MS

$13.75 - $17/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Hold a current state issued Pharmacy Intern license * Promote trust and respect among associates.

PHARMACY/PHARMCST-INTERN

Madison, MS · On-site

$13.75 - $17/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Hold a current state issued Pharmacy Intern license * Promote trust and respect among associates.

PHARMACY/PHARMCST-INTERN

Jackson, MS · On-site

$15.75 - $19.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Hold a current state issued Pharmacy Intern license * Promote trust and respect among associates.

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Helpdesk Intern information

See Jackson, MS salary details

$8

$15

$22

How much do helpdesk intern jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for helpdesk intern in Jackson, MS is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.
What are the most commonly searched types of Helpdesk jobs in Jackson, MS? The most popular types of Helpdesk jobs in Jackson, MS are:
Infographic showing various Helpdesk Intern job openings in Jackson, MS as of August 2026, with employment types broken down into 20% Internship, 1% As Needed, 54% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,602 per year, or $15.2 per hour.

Data Engineering Cooperative Education Intern

Southern Farm Bureau Life Insurance Co

Jackson, MS

$14.50 - $18.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 29 days ago


Job description

Job Opportunity: Data Engineer Intern (Cooperative Education) at Southern Farm Bureau Life Insurance Company

Company Overview: Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a Data Engineer intern, you’ll be an essential part of our team, contributing to the success of our organization.

Location: Jackson, MS

Role and Responsibilities: The Data Engineering Intern supports SFBLIC's data modernization efforts by helping prepare, organize, and maintain data used for reporting, analytics, and business decision-making. The intern will work with experienced data engineers to learn how data moves from source systems into trusted data products and will help ensure data is accurate, reliable, and easy to use.

 

Your responsibilities will include:

  • Assist with building and maintaining data pipelines that move data between systems.
  • Help monitor data processes and report issues affecting data quality or availability.
  • Support data validation, testing, and documentation activities.
  • Work with data engineers, analysts, and business teams to understand data needs and support reporting solutions.
  • Assist in creating and documenting datasets, metadata, and business definitions.
  • Gain exposure to cloud data platforms, reporting tools, and emerging AI-related data use cases

Qualifications:

  • Pursuing a BS Undergraduate in Computer Science, Math, Information Systems, Data Science or Statistics.
  • Maintain a minimum 3.0 GPA
  • Working knowledge of Python and SQL.
  • Good interpersonal and communication skills
  • Driven, Curious, and takes initiative to contribute beyond assigned tasks

Employee Benefits: We value our employees’ well-being and offer a comprehensive benefits package:

  1. Health Insurance:
    • Comprehensive coverage for employees and their families.
    • Access to an onsite clinic, preventive care, and prescription drugs.
    • Mental health coverage and an Employee Assistance Program.
  2. Active Lifestyle Rewards Program:
    • Incentives for maintaining an active lifestyle.
    • Rewards for participating in fitness challenges and wellness activities.
  3. Weight Management Programs:
    • Customized weight management plans.
    • Support for achieving and maintaining a healthy weight.
  4. Employee Engagement:
    • Opportunities to connect with colleagues.
    • Fun teambuilding activities.
  5. Annual events for employees and their families
    • Company Picnic, Thanksgiving lunch, Christmas Reception.
    • Family Fun Night
  6. Onsite Cafe:
    • Convenient access to nutritious meals.
    • Promoting healthy eating habits.
  7. Learning & Development:
    • Continuous learning opportunities.
    • Tuition reimbursement for further education.
  8. Mentorship Programs:
    • Pairing employees with mentors.
    • Professional growth and guidance.
  9. Promotional Opportunities:
    • Advancement within the company.
    • Career growth prospects.
  10. Life Insurance and Company-Funded Pension:
    • Financial security for employees and beneficiaries.
    • Retirement planning.
  11. Volunteer Days:
    • Paid time off for volunteering.
    • Contributing to the community.