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Helpdesk Intern Jobs in Jackson, MS (NOW HIRING)

Walgreens

Pharmacy Intern

Flowood, MS

$14 - $17.25/hr

... offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with customers. Operations * Learn from store and pharmacy team members, field ...

Walgreens

Pharmacy Intern

Byram, MS · On-site

$18 - $31/hr

... offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with customers. Operations * Learn from store and pharmacy team members, field ...

Walgreens

Pharmacy Intern

Flowood, MS · On-site

$14 - $17.25/hr

... offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with customers. Operations * Learn from store and pharmacy team members, field ...

Walgreens

Pharmacy Intern

Byram, MS · On-site

$18 - $31/hr

... offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with customers. Operations * Learn from store and pharmacy team members, field ...

Walgreens

Pharmacy Intern Grad

Flowood, MS · On-site

$14 - $17.25/hr

... help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.

Walgreens

Pharmacy Intern Grad

Flowood, MS

$14 - $17.25/hr

... help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.

Walgreens

Pharmacy Intern Grad

Byram, MS · On-site

$33.50 - $45.30/hr

... help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.

Walgreens

Pharmacy Intern Grad

Byram, MS · On-site

$33.50 - $45.30/hr

... help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.

Walgreens

Pharmacy Intern Grad

Byram, MS · On-site

$33.50 - $45.30/hr

... help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.

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Helpdesk Intern information

See Jackson, MS salary details

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How much do helpdesk intern jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for helpdesk intern in Jackson, MS is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.
What are the most commonly searched types of Helpdesk jobs in Jackson, MS? The most popular types of Helpdesk jobs in Jackson, MS are:
Helpdesk Intern jobs near you
Infographic showing various Helpdesk Intern job openings in Jackson, MS as of August 2026, with employment types broken down into 20% Internship, 1% As Needed, 54% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,602 per year, or $15.2 per hour.

2025 Fall Intern, Clinical Applications

Zimmer Biomet

Jackson, MS • On-site

$13 - $17.50/hr

Other

Re-posted 21 days ago

Zimmer Biomet rating

7.7

Company rating: 7.7 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

229th of 487 rated machine equipment manufacturers

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.  We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Clinical Applications Intern is responsible for providing support to the Biostatistics & Clinical Data Management (BCDM) department in the development and maintenance of software used in clinical research, primarily the Clinical Trial Management System (CTMS). 

How You'll Create Impact
  • Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts.
  • Support the documentation of technical processes, user guides, and validation protocols.
  • Participate in requirements gathering sessions with stakeholders to better understand business and user needs.
  • Help monitor and track system issues, assisting in troubleshooting with supervision.
  • Perform basic data checks and assist with data validation efforts to ensure data integrity.
  • Observe and support user training sessions and help prepare training materials as needed.
What Makes You Stand Out
  • Strong written and verbal communication skills.
  • Ability to manage time effectively and handle multiple tasks or assignments under supervision.
  • Ability to work collaboratively as part of a team and communicate effectively with both technical and non-technical stakeholders.
  • Detail-oriented mindset with the ability to follow documented procedures and best practices.
  • Curiosity and willingness to learn about clinical applications and how technology supports clinical trials and research.
  • Proficiency in Microsoft Office tools, especially Excel, Word, and PowerPoint.
  • Exposure to or coursework in programming languages such as Java, JavaScript, SQL, Python, or similar.
  • Basic understanding of relational databases and familiarity with writing or reading simple SQL queries is a plus.
  • Interest in web development and knowledge of HTML and CSS, or UX/UI is a plus.
Your Background
  • Must be actively enrolled in an academic program for the entire duration of the assignment
  • Must be available to work full-time (40 hours/week) throughout the co-op session
  • Must be authorized to work in the U.S. without requiring employer sponsorship
  • Pursuing a bachelor’s degree in Computer Science, Information Systems, Health Informatics, Data Science, or related field.
  • A minimum GPA of 3.0 is strongly preferred
Travel Expectations
  • Up to 5%

EOE/M/F/Vet/Disability

What Zimmer Biomet employees say

Pay

Benefits

Hours and flexibility

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About Zimmer Biomet

Sourced by ZipRecruiter

Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Warsaw, IN, US

Year founded

1927

Social media

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