ZipRecruiter

Log In

1

Helpdesk Jobs in Covington, LA (NOW HIRING)

YRCI

Help Desk Support Rep, 1

New Orleans, LA · On-site

$16.75 - $21.50/hr

Answer Insurance Help Desk caller in inquiries. Execute batch data entry of multiple employee forms into the applicable client system. Record 100% of calls into the incident management system. Assist ...

Altrad Sparrows

Shop Helper - Slidell, LA

Slidell, LA · On-site

$13 - $16.25/hr

Altrad Sparrows is an EEO Employer - M/F/Disability/Protected Veteran Status Built on expertise. Trusted for 50 years. Delivery assured - every time. Altrad Sparrows is a global provider of ...

Entergy

Lineworker Helper-Sr

New Orleans, LA · On-site

$14.75 - $18.25/hr

Lineworker Helper-Sr Work Place Flexibility: Onsite Legal Entity: Entergy New Orleans, LLC Work Place Flexibility: Onsite Legal Entity: Entergy New Orleans, LLC Job Summary The ability to perform all ...

Entergy

Lineworker Helper-Sr

New Orleans, LA · On-site

$14.75 - $18.25/hr

Lineworker Helper-Sr Work Place Flexibility: Onsite Legal Entity: Entergy New Orleans, LLC Work Place Flexibility: Onsite Legal Entity: Entergy New Orleans, LLC Job Summary The ability to perform all ...

Entergy

Lineworker Helper I- Sr. (Louisiana)

New Orleans, LA · On-site

$14.75 - $18.25/hr

Lineworker Helper I- Sr. (Louisiana) Work Place Flexibility: Onsite Legal Entity: Entergy Louisiana, LLC This posting is for a potential future opening(s) with Entergy. This posting is to build a ...

Entergy

Lineworker Helper I- Sr. (Louisiana)

New Orleans, LA · On-site

$14.75 - $18.25/hr

Lineworker Helper I- Sr. (Louisiana) Work Place Flexibility: Onsite Legal Entity: Entergy Louisiana, LLC This posting is for a potential future opening(s) with Entergy. This posting is to build a ...

Help at Home

Direct Support Professional

Carriere, MS · On-site

$13 - $15/hr

Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...

Help at Home

Personal Care Assistant

Carriere, MS · On-site

$13/hr

Help at Home is hiring caregivers in your community TODAY! We are seeking a compassionate and reliable caregiver who can provide in-home support to clients. Starting pay $13 an hour. We offer weekly ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Covington, LA

Helpdesk information

See Covington, LA salary details

$10

$19

$29

How much do helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for helpdesk in Covington, LA is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Covington, LA?

The most popular types of Helpdesk jobs in Covington, LA are:

What job categories do people searching Helpdesk jobs in Covington, LA look for?

The top searched job categories for Helpdesk jobs in Covington, LA are:

What cities near Covington, LA are hiring for Helpdesk jobs?

Cities near Covington, LA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Covington, LA as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,424 per year, or $19.9 per hour.

Printing Company Operators/Helpers

Mele Printing Company, LLC

Covington, LA • On-site

$13 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

A GOOD LIFE BEGINS WITH A GOOD COMPANY. Join the MELE PRINTING team where WE VALUE PEOPLE and be a part of the fastest growing printing company in the Gulf Coast region. We are currently looking to add team members to our digital, press, bindery and mail departments for all shifts. If you are detailed oriented, have a strong work ethic, and enjoy exceeding customer expectations, you may be the perfect fit!
If you are interested in learning new technology, working on new equipment, overtime and advancement opportunities...we will provide the training!
We offer: Competitive pay, 401(k), 401(k) matching, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Wellness Program
Employment Type: FULL_TIME

Apply