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Helpdesk Jobs in Addison, IL (NOW HIRING)

Helper

Itasca, IL · On-site

$18/hr

Christ Panos Foods is looking dependable and hardworking Helpers to support our delivery drivers and ensure our customers receive their orders accurately and on time. This is a fast-paced, active ...

As a Delivery Helper, you will work closely with the delivery driver to load and unload items, navigate routes, and provide excellent customer service. Join our team as a Delivery Helper and be part ...

Press Helper

Aurora, IL · On-site

$16 - $22/hr

The Press Helper is an entry level position, responsible for assisting the Press Operator in running a printing press. Prior experience is helpful, but not necessary. We also offer a Press Operator ...

S and J Plumbing is HIRING Plumber's Helpers! Take this important first step on the road to becoming a Licensed Journeyman Plumber and apply at S and J Plumbing to become a Plumber's Helper today!

Excavation Helper

Northbrook, IL · On-site

$16.50 - $21.25/hr

Help prepare, load, and stage tools, materials, and equipment for jobs * Support installation and repair of water and sewer lines, laterals, and cleanouts * Assist in locating and addressing leaks or ...

SUMMARY Helpers (includes helpers 0 months- helper 42 months) - Preferred minimum of 6 months documented field experience in chosen craft discipline. Must have the ability to read and interpret ...

Delivery Helper

Saint Charles, IL · On-site

$19 - $20.91/hr

Delivery Helper The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

S and J Plumbing is HIRING Plumber's Helpers! Take this important first step on the road to becoming a Licensed Journeyman Plumber and apply at S and J Plumbing to become a Plumber's Helper today!

SUMMARY Helpers (includes helpers 0 months- helper 42 months) - Preferred minimum of 6 months documented field experience in chosen craft discipline. Must have the ability to read and interpret ...

Helper

Chicago, IL · On-site

$17.50 - $18.50/hr

Benefits * Base pay and potential pay increase with annual performance review. * Direct track to become promoted with a pay increase. * Health, dental, and vision insurance. * 401k retirement plan ...

Helper

Chicago, IL · On-site

$17.50 - $18.50/hr

Replies within 24 hours Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Vision insurance * Paid time off Benefits * Base pay and potential pay increase with annual ...

SUMMARY Helpers (includes helpers 0 months- helper 42 months) - Preferred minimum of 6 months documented field experience in chosen craft discipline. Must have the ability to read and interpret ...

Helper

Chicago, IL · On-site

$17/hr

Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Vision insurance Benefits * Base pay and potential pay increase with annual performance review. * Direct track to become ...

Excavation Helper

Northbrook, IL · On-site

$16.50 - $21.25/hr

Help prepare, load, and stage tools, materials, and equipment for jobs * Support installation and repair of water and sewer lines, laterals, and cleanouts * Assist in locating and addressing leaks or ...

Service Helper

Lisle, IL · On-site

$14.75 - $18/hr

Illinois Roofing Helper Position Summary: The basic function of the Helper is to perform a variety of duties within the Service Department, Warehouse and or on construction projects, transferring ...

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Helpdesk information

See Addison, IL salary details

$12

$23

$33

How much do helpdesk jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for helpdesk in Addison, IL is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Addison, IL? The most popular types of Helpdesk jobs in Addison, IL are:
What job categories do people searching Helpdesk jobs in Addison, IL look for? The top searched job categories for Helpdesk jobs in Addison, IL are:
What cities near Addison, IL are hiring for Helpdesk jobs? Cities near Addison, IL with the most Helpdesk job openings:
Helper

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Christ Panos Foods is looking dependable and hardworking Helpers to support our delivery drivers and ensure our customers receive their orders accurately and on time. This is a fast-paced, active role where you'll help unload trucks, verify delivery, and represent the company with professionalism and great service.
Schedule: Monday - Friday; Start and end times vary depending on route assignments
Compensation: $18.00/hour, non-exempt role
Duties and Responsibilities:
  • Assist driver with timely delivery of orders on assigned routes
  • Assist driver with assuring accuracy of deliveries
  • Ensure customer delivery specifications are followed
  • Assist driver with spotting on routes when necessary
  • Other duties as assigned

Physical Demands: While performing the duties of this job, the employee is regularly required to stand for the duration of the shift; talk or hear; use hands or finger to handle or feel; and reach with hands and arms. The employee is frequently required to walk, exit, and enter a CDL class vehicle. The employee must regularly lift and/or move up to 40 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 70 pounds.
Benefits:
  • Medical, Dental, and Vision insurance
  • Short- and Long-Term Disability
  • Company paid life insurance
  • 401(k) retirement plan with company match and profit sharing
  • Paid time off and Holidays

Requirements
Requirements:
  • Ability to efficiently read labels
  • Ability to lift 25lbs - 70lbs continuously
  • High school diploma or GED