ZipRecruiter

Log In

1

Helpdesk Support Jobs in Kentucky (NOW HIRING)

Adecco

Support Specialist

Lexington, KY · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is assisting a local client in recruiting for a Customer Support Specialist to help process the new KY Drivers Licenses / Real ID in Lexington, KY. Must have proven record of excellent ...

Isaiah House Inc

Client Support

Harrodsburg, KY · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promote consistency and accountability by helping clients follow established schedules, program ... Support clients in a professional, respectful, and trauma-informed manner. This description is not ...

Isaiah House

Client Support

Harrodsburg, KY · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promote consistency and accountability by helping clients follow established schedules, program ... Support clients in a professional, respectful, and trauma-informed manner. This description is not ...

Isaiah House

Client Support

Harrodsburg, KY · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promote consistency and accountability by helping clients follow established schedules, program ... Support clients in a professional, respectful, and trauma-informed manner. This description is not ...

Five Below

Support lead

Louisville, KY · On-site

$11.50/hr

  • Medical

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

Five Below

Support lead

Louisville, KY · On-site

$11.50/hr

  • Medical

... Supports the onboarding and ongoing training of associates ... helping them learn store policies, product knowledge, and operational procedures to improve their ...

American Elevator Group

Helper

Louisville, KY · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Elevator Helper you will be responsible for assisting the Mechanic on construction jobs ... We are proud to offer a comprehensive benefits package designed to support the health, well-being ...

All Together Recovery

Client Support

Danville, KY · On-site

Their primary function is to help the day-to-day operations, logistics, and programming of ATR run smoothly, and provide recovery support to program participants. This position is SECOND SHIF with ...

New

All Together Recovery

Client Support

Danville, KY · On-site

Their primary function is to help the day-to-day operations, logistics, and programming of ATR run smoothly, and provide recovery support to program participants. This position is SECOND SHIF with ...

New

American Elevator Group

Helper

Louisville, KY · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Elevator Helper you will be responsible for assisting the Mechanic on construction jobs ... We are proud to offer a comprehensive benefits package designed to support the health, well-being ...

Nutrien

Operations Support

Ekron, KY · On-site

Operations Support Requisition ID: 33162 Location: Ekron, KY, USA, 40117 Workplace Type: On-Site ... For more than 150 years, we have been helping growers achieve the highest yields with the most ...

Nutrien

Operations Support

Murray, KY · On-site

Operations Support Requisition ID: 33188 Location: Murray, KY, USA, 42071 Workplace Type: On-Site ... For more than 150 years, we have been helping growers achieve the highest yields with the most ...

Nutrien

Operations Support

Ekron, KY · On-site

Operations Support Requisition ID: 33162 Location: Ekron, KY, USA, 40117 Workplace Type: On-Site ... For more than 150 years, we have been helping growers achieve the highest yields with the most ...

Cayenta

(Remote) Support Analyst

Canada, KY · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and resolve support tickets ...

hoti

Youth Support Specialist

Louisville, KY

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Support Specialist to join our team ... If you are looking for a meaningful opportunity where you can help children build essential life ...

STEPS ON STONESTREET LLC

Peer Support Specialist

Louisville, KY · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

... helping with a 12 step program, life skills and daily living skills. - Support clients in recovery ... and maintain positive working relationship with clients - Work with Clinical Team to coordinate ...

previous page

Showing results 41-60

All JobsHelpdesk Support JobsHelpdesk Support Jobs in Kentucky

Helpdesk Support information

See Kentucky salary details

$11

$20

$29

How much do helpdesk support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for helpdesk support in Kentucky is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Support vs Technical Support Specialist?

AspectHelpdesk SupportTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more specialized depending on technical area
Work EnvironmentHelpdesk desks, call centers, remote supportRemote or on-site technical environments, troubleshooting hardware/software
Employer & IndustryIT service providers, corporate IT departments, tech companiesIT firms, software companies, hardware vendors
Common Search & ComparisonHelpdesk Support vs Technical Support Specialist

Helpdesk Support and Technical Support Specialist roles often overlap, but Helpdesk Support typically handles initial user issues via phone or email, focusing on basic troubleshooting. Technical Support Specialists usually deal with more complex technical problems, requiring deeper technical knowledge. Both roles are essential in IT support, with Helpdesk Support serving as the first point of contact and Technical Support Specialists providing advanced assistance.

What are some common challenges faced by helpdesk support, and how can they effectively address them?

Helpdesk Support professionals often encounter challenges such as managing high volumes of support tickets, handling frustrated users, and troubleshooting a wide range of technical issues under time constraints. To effectively address these challenges, it is important to prioritize tasks, maintain clear and empathetic communication, and continuously update technical knowledge. Utilizing ticketing systems, collaborating with team members, and following established protocols can also help streamline workflows and ensure timely resolutions.

What is helpdesk support?

Helpdesk Support professionals are IT experts who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, diagnose problems, and guide users through solutions or escalate issues to specialized technicians if necessary. Their primary goal is to ensure that end-users can work efficiently by resolving technical problems quickly and effectively. Helpdesk Support staff also document issues and solutions to improve future support and may assist with onboarding new users or maintaining IT documentation.

What are the key skills and qualifications needed to thrive as helpdesk support?

To thrive as a Helpdesk Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving user issues efficiently. Excellent communication, patience, and problem-solving skills help deliver clear guidance and build user trust. These skills ensure timely issue resolution, minimize downtime, and maintain a positive user experience within an organization.

Is helpdesk support a good career?

Helpdesk support is a viable career for those interested in IT and customer service, involving troubleshooting hardware and software issues. It often requires strong communication skills, technical knowledge, and certifications like CompTIA A+; the role can lead to advanced positions in IT support or network administration.
What are the most commonly searched types of Helpdesk Support jobs in Kentucky? The most popular types of Helpdesk Support jobs in Kentucky are:
What cities in Kentucky are hiring for Helpdesk Support jobs? Cities in Kentucky with the most Helpdesk Support job openings:
Helpdesk Support jobs near you
Infographic showing various Helpdesk Support job openings in Kentucky as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, 3% Temporary, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,823 per year, or $20.1 per hour.

Support Specialist

Adecco

Lexington, KY • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Adecco is assisting a local client in recruiting for a Customer Support Specialist to help process the new KY Drivers Licenses / Real ID in Lexington, KY. Must have proven record of excellent customer service skills, exceptional organizational skills, and work within a Team environment.
This is for a long-term temporary opportunity with room for advancement within the Division of Drivers Licensing. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!
Pay rate: $16.00/hr.
Responsibilities / Required Skills:

  • Excellent Customer Service skills

  • Must have very good communications skills

  • Must be a self-starter with good organization skills

  • High accountability

  • Work in a team environment

  • Must be able to pass federal fingerprint background check


“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”



Pay Details: $16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.