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Helpdesk Representative Jobs in Indiana (NOW HIRING)

Independence Corrugated

Design Representative

Anderson, IN · On-site

$32K - $37K/yr

Design Representative Indiana Box currently has an exciting opportunity available for a Design ... Working knowledge of general computer operations, can help troubleshoot. * Knowledge of available ...

Bone Dry Roofing

Sales Representative

Lafayette, IN · On-site

$50K - $80K/yr

Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP ... and a representative will be in touch. We may use artificial intelligence (AI) tools to support ...

bestway

Sales Representative

Jeffersonville, IN

Develop sales skills to help grow our customerbase, by learning to utilize the "7 Steps to Selling ... The Sales Representative Position is required to embrace andrepresent the Bestway's Bring It Values!

Bone Dry Roofing

Sales Representative

Lafayette, IN

$50K - $80K/yr

Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP ... com, and a representative will be in touch. We may use artificial intelligence (AI) tools to ...

bestway

Sales Representative

Jeffersonville, IN · On-site

Develop sales skills to help grow our customerbase, by learning to utilize the "7 Steps to Selling ... The Sales Representative Position is required to embrace andrepresent the Bestway's Bring It Values!

Bone Dry Roofing

Sales Representative

Greenwood, IN · On-site

$50K - $80K/yr

Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP ... and a representative will be in touch. We may use artificial intelligence (AI) tools to support ...

Bone Dry Roofing

Sales Representative

Lafayette, IN · On-site

$50K - $80K/yr

Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP ... and a representative will be in touch. We may use artificial intelligence (AI) tools to support ...

Bone Dry Roofing

Sales Representative

Greenwood, IN · On-site

$50K - $80K/yr

Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP ... com, and a representative will be in touch. We may use artificial intelligence (AI) tools to ...

Bone Dry Roofing

Sales Representative

Greenwood, IN · On-site

$50K - $80K/yr

Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP ... and a representative will be in touch. We may use artificial intelligence (AI) tools to support ...

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All JobsHelpdesk Representative JobsHelpdesk Representative Jobs in Indiana

Helpdesk Representative information

What is the difference between Helpdesk Representative vs Customer Support Specialist?

AspectHelpdesk RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; certifications like Customer Service Certification are beneficial
Work EnvironmentHelpdesk support typically occurs in IT departments, providing technical assistanceCustomer support often works in call centers or online, handling general inquiries
Employer & Industry UsageUsed in IT, tech companies, and service providersCommon across retail, telecom, and service industries
Common Search & Comparison IntentHelpdesk Representative vs Customer Support Specialist

While both roles focus on assisting customers, Helpdesk Representatives primarily provide technical support for IT-related issues, whereas Customer Support Specialists handle general customer inquiries and service concerns. The roles often overlap in communication skills but differ in technical expertise and work environment.

Is helpdesk a good entry level IT job?

Helpdesk representative roles are commonly considered good entry-level IT jobs because they require basic technical skills, customer service abilities, and knowledge of common hardware and software. These positions provide foundational experience in troubleshooting, communication, and IT support, which can lead to more advanced roles in the field.

What does a helpdesk representative do?

A helpdesk representative provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve customer inquiries efficiently.

What qualifications do I need for a helpdesk representative?

Helpdesk representatives typically need a high school diploma or equivalent, strong communication and problem-solving skills, and familiarity with computer hardware, software, and common troubleshooting tools. Some employers prefer candidates with certifications such as CompTIA A+ or ITIL, and experience in customer service or technical support can be advantageous.
Helpdesk Representative jobs near you
Infographic showing various Helpdesk Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution.

Call Center Representative

Fort Wayne, IN • On-site

Luxury Bath Technologies
See more jobs at Luxury Bath Technologiesexternal

$700 - $1.2K/wk

Full-time

Re-posted 8 days ago

Job description

Call Center RepresentativeOne & Done Bath Solutions – Fort Wayne, INEarn $700–$1,200 Weekly | Full-Time Opportunity

We are looking for a motivated and customer-focused Call Center Representative to join our growing team in the Fort Wayne, IN market and surrounding areas.

This is an exciting opportunity to join a winning team, earn a competitive income, and make a positive impact by helping homeowners improve their homes.

General Purpose

The Call Center Representative is responsible for contacting homeowners by phone, qualifying potential customers, scheduling appointments for free in-home consultations, and providing excellent customer service throughout the process.

Successful candidates will be comfortable communicating with homeowners, following proven call scripts, overcoming objections, and maintaining accurate customer information.

Responsibilities
  • Make outbound calls to homeowners and respond to inbound leads from advertising campaigns.
  • Deliver professional scripted presentations to potential customers.
  • Adjust conversations based on homeowner needs and interests.
  • Answer homeowner questions and handle objections effectively.
  • Qualify leads and gather homeowner information, including name, address, and contact details.
  • Schedule appointments for free consultations with sales representatives.
  • Enter and update lead information accurately in company systems.
  • Maintain detailed notes regarding customer conversations.
  • Confirm scheduled appointments with homeowners and sales representatives.
  • Perform quality control and follow-up calls.
  • Maintain reports and track appointment activity.
  • Provide a positive customer experience during every interaction.
Qualifications
  • Strong customer service and communication skills.
  • Previous experience in call center, telemarketing, sales, marketing, or appointment setting preferred.
  • Ability to confidently speak with homeowners and build rapport over the phone.
  • Strong organizational skills and attention to detail.
  • Comfortable working with computers and customer management systems.
  • Sales-oriented mindset with the ability to meet performance goals.
  • Product knowledge training provided.
Compensation & Benefits
  • Earn $700–$1,200 per week based on performance
  • Paid training and ongoing support
  • Opportunity to grow with a rapidly expanding company
  • Work with a team focused on helping homeowners improve their living spaces

If you are motivated, professional, and enjoy helping people, we want to hear from you!

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