IT Helpdesk Technician
Wichita, KS · On-site
Manage user accounts, permissions, and access controls in Active Directory and other systems ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...
IT Helpdesk Technician
Wichita, KS · On-site
Manage user accounts, permissions, and access controls in Active Directory and other systems ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...
IT Helpdesk Technician
Wichita, KS · On-site
Manage user accounts, permissions, and access controls in Active Directory and other systems ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...
IT Helpdesk Technician
Wichita, KS · On-site
Manage user accounts, permissions, and access controls in Active Directory and other systems ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...
IT Helpdesk Technician
Wichita, KS · On-site
Manage user accounts, permissions, and access controls in Active Directory and other systems ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...
IT Helpdesk Technician
Wichita, KS · On-site
Manage user accounts, permissions, and access controls in Active Directory and other systems ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...
Assistant Manager #0932
Wichita, KS · On-site
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #0932
Wichita, KS · On-site
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #1301
$14.50/hr
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #1301
$14.50/hr
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #1301
$14.50/hr
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Quick apply
Assistant Manager #1301
$14.50/hr
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Hourly Managers
Wichita, KS · On-site
$16/hr
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
Hourly Managers
Wichita, KS · On-site
$16/hr
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
Hourly Managers
Wichita, KS · On-site
$16/hr
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
Hourly Managers
Wichita, KS · On-site
$16/hr
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
Hourly Managers
Wichita, KS · On-site
$16/hr
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
Hourly Managers
Wichita, KS · On-site
$16/hr
DESCRIPTION POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver ... Help manage inventory, food quality, and cleanliness * Maintain Popeyes standards for hospitality ...
POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver great food, fast ... Help manage inventory, food quality, and cleanliness * ⭐ Maintain Popeyes standards for ...
Quick apply
POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver great food, fast ... Help manage inventory, food quality, and cleanliness * ⭐ Maintain Popeyes standards for ...
POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver great food, fast ... Help manage inventory, food quality, and cleanliness * ⭐ Maintain Popeyes standards for ...
Quick apply
POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver great food, fast ... Help manage inventory, food quality, and cleanliness * ⭐ Maintain Popeyes standards for ...
POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver great food, fast ... Help manage inventory, food quality, and cleanliness * ⭐ Maintain Popeyes standards for ...
Quick apply
POPEYES Role Overview The Popeyes Assistant Manager helps lead the team to deliver great food, fast ... Help manage inventory, food quality, and cleanliness * ⭐ Maintain Popeyes standards for ...
Assistant General Manager
Wichita, KS · On-site
As Assistant General Manager you will support HR functions of the stores by helping with hiring ... Along with helping with the general duties of keeping Paris Baguette clean and running, can ...
Quick apply
Assistant General Manager
Wichita, KS · On-site
As Assistant General Manager you will support HR functions of the stores by helping with hiring ... Along with helping with the general duties of keeping Paris Baguette clean and running, can ...
Assistant General Manager
Wichita, KS · On-site
As Assistant General Manager you will support HR functions of the stores by helping with hiring ... Along with helping with the general duties of keeping Paris Baguette clean and running, can ...
Quick apply
Assistant General Manager
Wichita, KS · On-site
As Assistant General Manager you will support HR functions of the stores by helping with hiring ... Along with helping with the general duties of keeping Paris Baguette clean and running, can ...
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #2271
Wichita, KS · On-site
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #2271
Wichita, KS · On-site
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #1402
Wichita, KS · On-site
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Assistant Manager #1402
Wichita, KS · On-site
Help manage food and labor costs Requirements * Eligible to work in the U.S. * 18 years or older We're a fast-paced, fun-loving team that is passionate about delicious sandwiches, world class ...
Helpdesk Manager information
See Wichita, KS salary details
$33.5K - $40.6K
1% of jobs
$40.6K - $47.7K
6% of jobs
$47.7K - $54.8K
8% of jobs
$59.9K is the 25th percentile. Wages below this are outliers.
$54.8K - $61.9K
13% of jobs
$61.9K - $68.9K
14% of jobs
The median wage is $72.2K / yr.
$68.9K - $76K
17% of jobs
$76K - $83.1K
13% of jobs
$86K is the 75th percentile. Wages above this are outliers.
$83.1K - $90.2K
8% of jobs
$90.2K - $97.2K
7% of jobs
$97.2K - $104.3K
7% of jobs
$104.3K - $111.4K
5% of jobs
$33.5K
$75K
$111.4K
How much do helpdesk manager jobs pay per year?
As of May 28, 2026, the average yearly pay for helpdesk manager in Wichita, KS is $74,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $89,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Helpdesk Manager, and why are they important?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by Helpdesk Managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What does a Helpdesk Manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are the most commonly searched types of Helpdesk jobs in Wichita, KS? The most popular types of Helpdesk jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Helpdesk Manager jobs? Cities near Wichita, KS with the most Helpdesk Manager job openings:
Full-time
Posted 5 days ago
Job description
Overview
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for troubleshooting problems, responding to service requests, and ensuring smooth daily operations of IT systems.
ResponsibilitiesProvide Tier 1 and Tier 2 technical support via phone, email, ticketing system, and in person.
Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.
Manage user accounts, permissions, and access controls in Active Directory and other systems.
Install, configure, and maintain Windows/macOS systems and approved aerospace software platforms.
Maintain and update IT documentation, knowledge base articles, and asset inventories.
Ensure compliance with aerospace cybersecurity standards (e.g., NIST, CMMC, ITAR where applicable).
Assist with system upgrades, patch management, and hardware deployments.
Escalate complex technical issues to senior IT staff or vendors as needed.
QualificationsBachelor's degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).
3-5+ years of experience in helpdesk, system support, preferably in a manufacturing environment.
Proven experience in technical support or desktop support roles with a strong understanding of computer management and troubleshooting.
Familiarity with operating systems including Windows (Windows Server), macOS, and Linux environments.
Knowledge of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network administration tools like Meraki.
Experience with Active Directory
Key Competencies
Strong analysis skills to diagnose hardware/software issues efficiently.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Ability to work independently or as part of a team in a fast-paced environment.
Attention to detail and documentation discipline Commitment to security, compliance, and operational excellence
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally required to stand, walk, reach with hands and arms, climb stairs or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.
Employment Type: FULL_TIME