ZipRecruiter

Log In

1

Helpdesk Manager Jobs in Ridgeland, MS (NOW HIRING)

Menasha Corporation

Isowa Helper - 2nd Shift

Pelahatchie, MS · On-site

$12.25 - $15.50/hr

Perform other duties as assigned by management/supervisors Performance Measures and Outcomes * Adherence to safety policies and procedures * Quality of work * Production goals Education/Certification ...

Menasha Corporation

Isowa Helper - 2nd Shift

Pelahatchie, MS · On-site

$12.25 - $15.50/hr

Perform other duties as assigned by management/supervisors Performance Measures and Outcomes * Adherence to safety policies and procedures * Quality of work * Production goals Education/Certification ...

McDonald's

Shift Manager

Canton, MS · On-site

$12.75 - $16.25/hr

Start moving forward safely today - McDonald's has over 50 procedures in place to help ensure the ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...

Oak St. Health

Pharmacy Manager

Madison, MS · On-site

$53 - $62.25/hr

Pharmacy Manager We're building a world of health around every individual -- shaping a more ... We help people navigate the health care system - and their personal health care - by improving ...

CVS Health

Pharmacy Manager

Madison, MS · On-site

$53 - $62.25/hr

We help people navigate the health care system - and their personal health care - by improving ... Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their ...

CVS Health

Pharmacy Manager

Madison, MS · On-site

$53 - $62.25/hr

We help people navigate the health care system - and their personal health care - by improving ... Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their ...

Beth Page tech

Operations Manager

Jackson, MS · On-site

Previous supervisory experience, WebLogic experience helpful, etc. * * Knowledge of Medicaid, SNAP, TANF and other such government programs * * A Project Management Professional (PMP) certification

BDO USA

Manager, Program Management

Ridgeland, MS · On-site

The Deputy Program Manager is expected to provide high-level expertise across a broad range of ... No matter your role, you'll be part of a team helping clients navigate complexity and move forward ...

BDO

Manager, Program Management

Ridgeland, MS

The Deputy Program Manager is expected to provide high-level expertise across a broad range of ... No matter your role, you'll be part of a team helping clients navigate complexity and move forward ...

Aramark

Chef Manager

Pearl, MS · On-site

We're looking for Chef Manager who can help us deliver the best customer service and food experiences. Reporting to the General Manager, you'll take a hands-on approach in focusing on team ...

Aramark

Chef Manager

Pearl, MS · On-site

We're looking for Chef Manager who can help us deliver the best customer service and food experiences. Reporting to the General Manager, you'll take a hands-on approach in focusing on team ...

Aramark

Chef Manager

Pearl, MS

We're looking for Chef Manager who can help us deliver the best customer service and food experiences. Reporting to the General Manager, you'll take a hands-on approach in focusing on team ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Ridgeland, MS

Helpdesk Manager information

See Ridgeland, MS salary details

$31.2K

$69.8K

$103.7K

How much do helpdesk manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for helpdesk manager in Ridgeland, MS is $69,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $83,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What cities near Ridgeland, MS are hiring for Helpdesk Manager jobs? Cities near Ridgeland, MS with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Ridgeland, MS as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $69,805 per year, or $33.6 per hour.

Geek Squad Installation Helper (Seasonal)

Best Buy

Flowood, MS

$13.25 - $17/hr

Full-time, Part-time

Retirement, PTO

Posted 9 days ago

Best Buy rating

6.9

Company rating: 6.9 out of 10

Based on 1,779 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

As the Geek Squad Installation Helper, you’ll accompany a team of seasoned Agents to customers’ homes to assist with the delivery, installation, repair and haul-away of electronic devices. You’ll support your team by performing duties including integration and networking with a primary focus is on consumer electronic equipment.
What you’ll do

  • Provide a seamless client experience by advising on product placement and giving recommendations regarding product, service and content

  • Work independently or as part of a two-person team

  • Manage inventory and vehicle maintenance in partnership with other agents

  • Process paperwork and payment

  • Provides feedback and training opportunities to the store teams and completes in-store repairs

Basic qualifications

  • Must be at least 18 years old

  • Able to carry, lift, push, or pull up to 75 pounds alone or 150 pounds as part of a team with or without accommodation

What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part timePandoLogic. Keywords: Installation Helper, Location: Flowood, MS - 39232

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

View All BEST BUY Jobs

Apply