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Helpdesk Manager Jobs in Rialto, CA (NOW HIRING)

Charger Logistics Inc

Shop Helper

Moreno Valley, CA · On-site

$15.75 - $20/hr

... Truck Shop Helper at our Moreno Valley, CA location. Availability: Full-time; Permanent ... Excellent time management skills with the ability to work in a fast-paced work environment.

Flex

Shop Helper

Fontana, CA · On-site

$17.61 - $23.77/hr

Report to the Fabrication Manager, the Shop Helper will be responsible for assisting with prepping, grinding, sanding, and cleaning of sheet metal and steel material. This individual will also assist ...

Flex Ltd

Shop Helper

Fontana, CA · On-site

$17.61 - $23.77/hr

Report to the Fabrication Manager, the Shop Helper will be responsible for assisting with prepping, grinding, sanding, and cleaning of sheet metal and steel material. This individual will also assist ...

Crown Technical Systems

Shop Helper

Fontana, CA · On-site

$17.61 - $23.77/hr

Report to the Production Manager, the Shop Helper, is responsible for assisting with prepping, grinding, sanding, and cleaning of sheet metal and steel material. This individual will also assist ...

Crown Technical Systems

Shop Helper

Fontana, CA · On-site

$17.61 - $23.77/hr

Report to the Fabrication Manager, the Shop Helper will be responsible for assisting with prepping, grinding, sanding, and cleaning of sheet metal and steel material. This individual will also assist ...

Crane Company

Welder Helper

Jurupa Valley, CA · On-site

$16.25 - $20.25/hr

Help Operators, Welders and other co-workers with supplying or holding materials or tools, or ... Ability to manage multiple tasks simultaneously without constant supervision. * Good communication ...

Charger Logistics Inc

Shop Helper

Moreno Valley, CA · On-site

$15.75 - $20/hr

... Truck Shop Helper at our Moreno Valley, CA location. Availability: Full-time; Permanent ... Excellent time management skills with the ability to work in a fast-paced work environment.

Charger Logistics Inc

Shop Helper

Moreno Valley, CA · On-site

$15.75 - $20/hr

... Truck Shop Helper at our Moreno Valley, CA location. Availability: Full-time; Permanent ... Excellent time management skills with the ability to work in a fast-paced work environment.

Flex Ltd

Shop Helper

Fontana, CA · On-site

$17.61 - $23.77/hr

Report to the Production Manager, the Shop Helper, is responsible for assisting with prepping, grinding, sanding, and cleaning of sheet metal and steel material. This individual will also assist ...

Flex

Shop Helper

Fontana, CA · On-site

$17.61 - $23.77/hr

Report to the Production Manager, the Shop Helper, is responsible for assisting with prepping, grinding, sanding, and cleaning of sheet metal and steel material. This individual will also assist ...

Caliber Collision

Auto Painter Helper

Rialto, CA · On-site

$19 - $22/hr

Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in ... judgment, effectively manage stress and work safely and respectfully with others, exhibit ...

New

Sulzer AG

Helper Mechanic

Orange, CA · On-site

$19 - $23.50/hr

... Managers, Leadmen and hourly personnel o General cleanup of departments change room / restroom facilities o Provide assistance to Core departments as required o Must follow the STS dress code and ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Rialto, CA

Helpdesk Manager information

See Rialto, CA salary details

$37.6K

$84K

$124.8K

How much do helpdesk manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for helpdesk manager in Rialto, CA is $84,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,200.00 and $100,300.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Rialto, CA?

The most popular types of Helpdesk jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Helpdesk Manager jobs?

Cities near Rialto, CA with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $84,014 per year, or $40.4 per hour.

Shop Helper

Charger Logistics Inc

Moreno Valley, CA • On-site

$15.75 - $20/hr

Full-time

Posted 9 days ago

Job description

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.
Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are an entrepreneurial-minded organization that welcomes and support individual ideas and strategies. We are currently searching for an organized, well-rounded individual to join our dynamic team as a Truck Shop Helper at our Moreno Valley, CA location.
Availability: Full-time; Permanent
Responsibilities:
  • Assist with general duties in the truck shop and yard.
  • Assist mechanics and shop staff with day-to-day truck and trailer maintenance and repair activities.
  • Operating shunt trucks to relocate trailers to designated areas within the yard, as required.
  • Loading and Unloading: Assisting with the loading, tarping, and unloading of trailers on customer property.
  • Safety Compliance: Conducting pre- and post-trip inspections of shunt trucks to ensure safety procedures are followed at all times.
  • Communication: Coordinating with dispatch and yard personnel to organize loads and ensure efficient movement of trailers and containers.
  • Record-Keeping: Maintaining accurate logs of shipments and deliveries.
  • Assisting with Reefer wash job duties.

Requirements
  • Previous experience working with trucks and trailers is required.
  • Willingness and ability to operate a shunt truck is considered a strong asset.
  • A valid driver's license is required; Commercial Driver's License (CDL) is preferred but not required.
  • Must have a valid driving record with no restrictions that would prevent driving-related duties associated with this position.
  • Knowledge of truck parts, equipment, and truck repairs would be considered an asset.
  • Knowledge of DOT/MTO rules and regulations is an asset.
  • Mechanical background is an asset.
  • Ability to lift 40-50 lbs.
  • Effective problem solver with the ability to understand issues and find solutions in a timely manner.
  • High attention to detail.
  • Excellent time management skills with the ability to work in a fast-paced work environment.

Apply