He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Assistant Manager
Victorville, CA · On-site
$71K - $75K/yr
Working closely with the General Manager, the Assistant General Manager will help lead the overall hotel operation, with responsibilities that extend across front office, housekeeping, maintenance ...
New
Quick apply
Assistant Manager
Victorville, CA · On-site
$71K - $75K/yr
Working closely with the General Manager, the Assistant General Manager will help lead the overall hotel operation, with responsibilities that extend across front office, housekeeping, maintenance ...
New
The Warehouse Helper will be responsible for assisting with overall warehouse operations, including ... Report product discrepancies to management * Assist with the setup of material on machines
The Warehouse Helper will be responsible for assisting with overall warehouse operations, including ... Report product discrepancies to management * Assist with the setup of material on machines
Warehouse Helper
Ontario, CA · On-site
$21/hr
The Warehouse Helper will be responsible for assisting with overall warehouse operations, including ... Report product discrepancies to management * Assist with the setup of material on machines
Warehouse Helper
Ontario, CA · On-site
$21/hr
The Warehouse Helper will be responsible for assisting with overall warehouse operations, including ... Report product discrepancies to management * Assist with the setup of material on machines
The Warehouse Helper will be responsible for assisting with overall warehouse operations, including ... Report product discrepancies to management * Assist with the setup of material on machines
Quick apply
The Warehouse Helper will be responsible for assisting with overall warehouse operations, including ... Report product discrepancies to management * Assist with the setup of material on machines
CA Pharmacy Manager
La Mirada, CA · On-site
$96.43 - $125.36/hr
Millions of times a day, we help people on their path to better health-- from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...
New
CA Pharmacy Manager
La Mirada, CA · On-site
$96.43 - $125.36/hr
Millions of times a day, we help people on their path to better health-- from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...
New
Delivery Helper
Pomona, CA · On-site
$19 - $22.88/hr
Delivery Helper The primary functions of the Delivery Helper are to load, locate job sites, backing ... Ability to self-manage, show initiative, be proactive, and drive results. * Communicate ...
Delivery Helper
Pomona, CA · On-site
$19 - $22.88/hr
Delivery Helper The primary functions of the Delivery Helper are to load, locate job sites, backing ... Ability to self-manage, show initiative, be proactive, and drive results. * Communicate ...
Be Seen First
Clinic Supervisor
Upland, CA · On-site
$24 - $27/hr
This individual will assist in supervising front and back-office staff, coordinating scheduling, supporting compliance efforts, and helping manage financial and operational functions. The ideal ...
Quick apply
Be Seen First
Clinic Supervisor
Upland, CA · On-site
$24 - $27/hr
This individual will assist in supervising front and back-office staff, coordinating scheduling, supporting compliance efforts, and helping manage financial and operational functions. The ideal ...
Fence Helper
Fontana, CA · On-site
$16.25 - $20.50/hr
As a Fence Helper at National Construction Rentals, Inc. (NCR), you will play a crucial role in ... Management reserves the right to add or change the duties of this position at any time. National ...
Fence Helper
Fontana, CA · On-site
$16.25 - $20.50/hr
As a Fence Helper at National Construction Rentals, Inc. (NCR), you will play a crucial role in ... Management reserves the right to add or change the duties of this position at any time. National ...
Cafeteria Helper
Whittier, CA · On-site
CAFETERIA HELPER REPORTS TO: Cafeteria Manager EFFECTIVE: Upon Tuberculosis and Fingerprint Clearance DUTIES: • Cleans serving counters, tables, chairs, food containers and other cafeteria ...
Cafeteria Helper
Whittier, CA · On-site
CAFETERIA HELPER REPORTS TO: Cafeteria Manager EFFECTIVE: Upon Tuberculosis and Fingerprint Clearance DUTIES: • Cleans serving counters, tables, chairs, food containers and other cafeteria ...
CA Pharmacy Manager
La Mirada, CA · On-site
$70 - $91/hr
Pharmacy Manager We're building a world of health around every individual -- shaping a more ... Millions of times a day, we help people on their path to better health -from advising on ...
CA Pharmacy Manager
La Mirada, CA · On-site
$70 - $91/hr
Pharmacy Manager We're building a world of health around every individual -- shaping a more ... Millions of times a day, we help people on their path to better health -from advising on ...
Production Control Manager
Hesperia, CA · On-site
$75K - $80K/yr
We are looking for a Production Control Manager to help manage production data, support shop workflow, and ensure information moves accurately from detailing to the fabrication floor. Key ...
Production Control Manager
Hesperia, CA · On-site
$75K - $80K/yr
We are looking for a Production Control Manager to help manage production data, support shop workflow, and ensure information moves accurately from detailing to the fabrication floor. Key ...
Property Manager- Bilingual (Spanish)
Pomona, CA · On-site
$55/hr
Help manage properties by reporting tenant and property maintenance requests * Learn to operate our property management software (Appfolio) * Facilitate successful tenant support from the home office ...
Quick apply
Property Manager- Bilingual (Spanish)
Pomona, CA · On-site
$55/hr
Help manage properties by reporting tenant and property maintenance requests * Learn to operate our property management software (Appfolio) * Facilitate successful tenant support from the home office ...
IT Technical Account Manager
Corona, CA · On-site
$30 - $36/hr
Help manage renewals, contract changes, and service plan adjustments * Identify opportunities for additional services, projects, or upgrades * Assist with onboarding new clients and supporting ...
IT Technical Account Manager
Corona, CA · On-site
$30 - $36/hr
Help manage renewals, contract changes, and service plan adjustments * Identify opportunities for additional services, projects, or upgrades * Assist with onboarding new clients and supporting ...
IT Technical Account Manager
Corona, CA · Hybrid
$30 - $36/hr
Help manage renewals, contract changes, and service plan adjustments * Identify opportunities for additional services, projects, or upgrades * Assist with onboarding new clients and supporting ...
IT Technical Account Manager
Corona, CA · Hybrid
$30 - $36/hr
Help manage renewals, contract changes, and service plan adjustments * Identify opportunities for additional services, projects, or upgrades * Assist with onboarding new clients and supporting ...
IT Technical Account Manager
Corona, CA · On-site
$30 - $36/hr
Help manage renewals, contract changes, and service plan adjustments * Identify opportunities for additional services, projects, or upgrades * Assist with onboarding new clients and supporting ...
Quick apply
IT Technical Account Manager
Corona, CA · On-site
$30 - $36/hr
Help manage renewals, contract changes, and service plan adjustments * Identify opportunities for additional services, projects, or upgrades * Assist with onboarding new clients and supporting ...
Restaurant Manager
Fontana, CA · On-site
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
Restaurant Manager
Fontana, CA · On-site
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
Restaurant Manager
Colton, CA · On-site
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
Restaurant Manager
Colton, CA · On-site
We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly ...
Helpdesk Manager information
See Rancho Cucamonga, CA salary details
$38.3K - $46.4K
1% of jobs
$46.4K - $54.5K
6% of jobs
$54.5K - $62.6K
8% of jobs
$68.5K is the 25th percentile. Wages below this are outliers.
$62.6K - $70.7K
13% of jobs
$70.7K - $78.7K
14% of jobs
The median wage is $82.5K / yr.
$78.7K - $86.8K
17% of jobs
$86.8K - $94.9K
13% of jobs
$98.2K is the 75th percentile. Wages above this are outliers.
$94.9K - $103K
8% of jobs
$103K - $111.1K
7% of jobs
$111.1K - $119.1K
7% of jobs
$119.1K - $127.2K
5% of jobs
$38.3K
$85.6K
$127.2K
How much do helpdesk manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for helpdesk manager in Rancho Cucamonga, CA is $85,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $102,200.00 per year, depending on experience, location, and employer.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are the most commonly searched types of Helpdesk jobs in Rancho Cucamonga, CA?
The most popular types of Helpdesk jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Helpdesk Manager jobs?
Cities near Rancho Cucamonga, CA with the most Helpdesk Manager job openings:
Part-time
Re-posted 24 days ago
Job description
The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. This is a part-time position, and candidates must be willing and able to work a flexible schedule of 25 to 30 hours per week that may span Monday through Saturday.
RESPONSIBILITIES
- Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
- Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
- Helps manage Center financials and prepare/provide reporting
- Helps oversee Center maintenance, including cleanliness, safety, and organization
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong customer service skills and abilities
- Able to lift 40 pounds
- Willing and able to work 25 to 30 hours per week for a 6-day work week