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Helpdesk Manager Jobs in Diamondhead, MS (NOW HIRING)

Hourly Manager

Gulfport, MS · On-site

$14 - $18.50/hr

Help ensure guests receive fast, friendly service and high-quality food products. * Step into leadership responsibilities when the Senior/General Manager is not present to ensure smooth restaurant ...

Hourly Manager

Gulfport, MS

$14 - $18.50/hr

Help ensure guests receive fast, friendly service and high-quality food products. * Step into leadership responsibilities when the Senior/General Manager is not present to ensure smooth restaurant ...

Hourly Manager

Diberville, MS · On-site

$12.50 - $16.50/hr

Help ensure guests receive fast, friendly service and high-quality food products. * Step into leadership responsibilities when the Senior/General Manager is not present to ensure smooth restaurant ...

Hourly Manager

Diberville, MS · On-site

$12.50 - $16.50/hr

Help ensure guests receive fast, friendly service and high-quality food products. * Step into leadership responsibilities when the Senior/General Manager is not present to ensure smooth restaurant ...

Shift Manager

Biloxi, MS · On-site

$3.0K/wk

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Biloxi, MS · On-site

$3.0K/wk

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Diberville, MS · On-site

$3.0K/wk

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Picayune, MS · On-site

$12.75 - $16.25/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Picayune, MS · On-site

$12.75 - $16.25/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Waveland, MS · On-site

$12.50 - $15.75/hr

Drive and expect a high level of performance from the team To be a successful Shift Manager, you'll need: • Passion for helping and serving others (customers and fellow team members); • Strong ...

Shift Manager

Long Beach, MS · On-site

$15 - $18.75/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Gulfport, MS · On-site

$15 - $19/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Gulfport, MS · On-site

$15 - $19/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Gulfport, MS · On-site

$15 - $19/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Gulfport, MS · On-site

$15 - $19/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Showing results 21-40

Helpdesk Manager information

See Diamondhead, MS salary details

$29.9K

$66.8K

$99.3K

How much do helpdesk manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for helpdesk manager in Diamondhead, MS is $66,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $79,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What cities near Diamondhead, MS are hiring for Helpdesk Manager jobs? Cities near Diamondhead, MS with the most Helpdesk Manager job openings:
Infographic showing various Helpdesk Manager job openings in Diamondhead, MS as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $66,848 per year, or $32.1 per hour.

Assistant Manager

Southeastern Property Management LLC

Biloxi, MS • On-site

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Assistant Property Manager
SPM, LLC Elmwood, Biloxi, MS
Lead with passion. Drive success. Build thriving communities.

About the Opportunity:

Are you a dynamic, organized go-getter who’s ready to elevate your career in property management? Do you love being the backbone of a smooth-running team and delivering top-notch service that makes residents feel truly at home?

At SPM, LLC, we don’t just manage apartments — we create vibrant communities where people love to live and grow. With over 45 years of industry excellence and 200+ properties across 14 states, we’re looking for an energetic Assistant Manager to join us at Elmwood.

This is your chance to step up, take charge of key property operations, and play a vital role in creating a positive experience for every resident. If you’re driven, detail-oriented, and thrive in a fast-paced environment, this role is made for you!

What You’ll Do:

  • Be the right hand to the Property Manager, keeping everything running smoothly every day.
  • Take charge of rent collection, prepare late notices, and post payments promptly to maximize collections.
  • Maintain tenant ledgers and post daily cash receipts with precision.
  • Handle bank deposits quickly and efficiently to keep finances on track.
  • Support the team by processing property invoices and assisting with management-resident relations.
  • Create a welcoming, professional atmosphere that residents appreciate and respect.
  • Keep everything compliant with fair housing, safety, and environmental laws — because excellence matters.
  • Use your tech savvy to master software tools and streamline operations.

What You’ll Bring:

  • At least one year of leasing or property management experience required — but enthusiasm and willingness to learn count too!
  • Strong organizational skills and comfort with Microsoft Word, Excel, and quick software learning.
  • Professionalism, integrity, and respect for resident privacy at all times
  • Excellent communication skills and a positive, can-do attitude
  • Valid driver’s license, auto insurance, and reliable transportation

What You’ll Get:

  • Full benefits package: Medical, Dental & Vision Insurance
  • Voluntary Life & Disability Insurance to protect what matters most
  • Paid holidays, personal, vacation, and sick time — because work-life balance matters
  • 401(k) with Employer Match — invest in your future today
  • Immediate Pay Access — get your earned wages when YOU want them
  • Employee Assistance and Health & Wellness Programs — we care about YOU

Why You’ll Love Working with Us:

  • Career Growth: We invest in YOU with training and clear advancement paths
  • Team Spirit: Join a passionate, supportive team that celebrates success together
  • Meaningful Impact: Help build a community where residents truly feel at home
  • Purpose-Driven: Work for a company that values people, neighborhoods, and excellence every day

SPM, LLC is an Equal Opportunity Employer and maintains a drug-free workplace.