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Helpdesk Manager Jobs in Baton Rouge, LA (NOW HIRING)

Helper

Geismar, LA ยท On-site

$18 - $27/hr

Basic knowledge of inventory management or administrative processes. * Ability to operate standard ... Help with loading and unloading materials or products, ensuring safe and efficient handling.

Carpenter Helper

Baton Rouge, LA ยท On-site

$15.25 - $19.50/hr

More information about this job Overview The Carpenter Helper will assist skilled craftsperson(s ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

More information about this job Overview The Carpenter Helper will assist skilled craftsperson(s ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

Overview The Carpenter Helper will assist skilled craftsperson(s) by performing supportive duties ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA ยท On-site

$15.25 - $19.50/hr

More information about this job Overview The Carpenter Helper will assist skilled craftsperson(s ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

Overview The Carpenter Helper will assist skilled craftsperson(s) by performing supportive duties ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

Overview The Carpenter Helper will assist skilled craftsperson(s) by performing supportive duties ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

More information about this job Overview The Carpenter Helper will assist skilled craftsperson(s ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA ยท On-site

$15.25 - $19.50/hr

More information about this job Overview The Carpenter Helper will assist skilled craftsperson(s ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

More information about this job Overview The Carpenter Helper will assist skilled craftsperson(s ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

Overview The Carpenter Helper will assist skilled craftsperson(s) by performing supportive duties ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

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Showing results 1-20

Helpdesk Manager information

See Baton Rouge, LA salary details

$36K

$80.5K

$119.5K

How much do helpdesk manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for helpdesk manager in Baton Rouge, LA is $80,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $96,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Manager, and why are they important?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a Helpdesk Manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by Helpdesk Managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Baton Rouge, LA? The most popular types of Helpdesk jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Helpdesk Manager jobs? Cities near Baton Rouge, LA with the most Helpdesk Manager job openings:
Infographic showing various Helpdesk Manager job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 3% Contract, and 1% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,450 per year, or $38.7 per hour.
Helper

Helper

HMT LLC

Geismar, LA โ€ข On-site

$18 - $27/hr

Full-time

Posted 18 days ago


Job description

About Company:

About HMT

HMT is the global leader in aboveground storage tank solutions. HMT brings a distinct level of innovation and service to the tank industry through a unique approach of partnering with customers to optimize tank operations. Knowing that every customerโ€™s need is different, we use our decades of experience to customize solutions that help tank operations become more efficient, more productive, and more profitable.

HMT is an Equal Employment Opportunity Employer. We will not tolerate discrimination because of race, color, religion, sex, age, national origin, military or veteran status, mental or physical disability, genetic information, gender, gender identity or expression, sexual expression, or any other unlawful reason. All qualified applicants are encouraged to submit applications for employment. Employment with HMT is At-Will.

About the Role:

The Helper position is designed to provide essential support across various operational tasks within an organization, ensuring smooth and efficient daily workflows. This role involves assisting team members with physical, administrative, or logistical duties to facilitate project completion and maintain workplace organization. The ideal candidate will contribute to a positive work environment by being adaptable, reliable, and proactive in addressing immediate needs. By performing these supportive functions, the Helper enables other staff to focus on their core responsibilities, thereby enhancing overall productivity. Ultimately, this role is critical in maintaining operational continuity and supporting the achievement of organizational goals.

Minimum Qualifications:

  • Ability to follow instructions and work under supervision.
  • Basic physical fitness to perform manual tasks such as lifting and moving objects.
  • Strong work ethic with punctuality and reliability.
  • Good communication skills in English.
  • Legal authorization to work in the United States.

Preferred Qualifications:

  • Previous experience in a helper, assistant, or support role.
  • Familiarity with workplace safety standards and procedures.
  • Basic knowledge of inventory management or administrative processes.
  • Ability to operate standard office equipment and tools.
  • Flexibility to work varied shifts or overtime as needed.

Responsibilities:

  • Assist with the setup and breakdown of workspaces, equipment, and materials as needed.
  • Support team members by performing general tasks such as organizing supplies, handling deliveries, and maintaining cleanliness.
  • Help with loading and unloading materials or products, ensuring safe and efficient handling.
  • Perform basic administrative duties including data entry, filing, and document management when required.
  • Communicate effectively with supervisors and team members to understand daily priorities and complete assigned tasks promptly.

Skills:

The required skills enable the Helper to efficiently carry out physical and administrative support tasks, ensuring that daily operations proceed without interruption. Effective communication skills are essential for understanding instructions and coordinating with team members to prioritize work. Physical stamina and attention to safety allow the Helper to manage manual duties responsibly and reduce workplace hazards. Preferred skills such as familiarity with safety protocols and basic administrative knowledge enhance the Helper's ability to contribute more independently and effectively. Together, these skills support a collaborative work environment where the Helper plays a vital role in operational success.