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Helpdesk Manager Jobs in Baton Rouge, LA (NOW HIRING)

HMT LLC

Helper

Geismar, LA · On-site

$18 - $27/hr

Basic knowledge of inventory management or administrative processes. * Ability to operate standard ... Help with loading and unloading materials or products, ensuring safe and efficient handling.

Foot Locker

Assistant Manager

Baton Rouge, LA

$16/hr

With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ... Store Ops & Execution Help manage daily store operations including opening/closing, cash handling ...

Foot Locker

Assistant Manager

Baton Rouge, LA · On-site

$16/hr

Assistant Store Managers are hands on leaders who move with urgency, stay connected to customers ... With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ...

Livingston Parish School Dist

Warehouse Helper

Livingston, LA · On-site

$13.25 - $16.25/hr

Warehouse Helper Location: Central Office/LPPS Criteria: Must have on or before the advertised ... manager, and/or warehouse manager Submit your application through the Frontline Recruiting and ...

Foot Locker

Assistant Manager

Baton Rouge, LA

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Foot Locker

Assistant Manager

Baton Rouge, LA · On-site

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Foot Locker

Assistant Manager

Baton Rouge, LA

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Foot Locker

Assistant Manager

Baton Rouge, LA · On-site

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Foot Locker

Assistant Manager

Baton Rouge, LA · On-site

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Foot Locker

Assistant Manager

Baton Rouge, LA

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Cajun Industries

Carpenter Helper

Baton Rouge, LA · On-site

$15.25 - $19.50/hr

More information about this job Overview The Carpenter Helper will assist skilled craftsperson(s ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

Cajun Industries

Carpenter Helper

Baton Rouge, LA

$15.25 - $19.50/hr

Overview The Carpenter Helper will assist skilled craftsperson(s) by performing supportive duties ... Must have the ability to communicate effectively with management/ supervision * Work at various ...

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Showing results 1-20

All JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Baton Rouge, LA

Helpdesk Manager information

See Baton Rouge, LA salary details

$29.4K

$65.7K

$97.7K

How much do helpdesk manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for helpdesk manager in Baton Rouge, LA is $65,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Manager, and why are they important?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a Helpdesk Manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by Helpdesk Managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Baton Rouge, LA? The most popular types of Helpdesk jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Helpdesk Manager jobs? Cities near Baton Rouge, LA with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $65,730 per year, or $31.6 per hour.
Manager In Training

Manager In Training

Affordable Home Furnishings

Baton Rouge, LA • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Manager-in-Training
Pay: $40,000 - $50,000 per year
Want to run your own store someday?
Affordable Home Furnishings is looking for a motivated leader to join our Fast Track Store Manager program. This position is designed for individuals with retail, sales, or rent-to-own experience who want to grow into a Store Manager role.
You'll learn every part of the business-from sales and collections to inventory, deliveries, team leadership, and daily operations-while working directly with experienced managers.
  • What You'll Do
  • Learn all aspects of store operations
  • Lead by example in sales and customer service
  • Help manage customer accounts and collections
  • Train and motivate team members
  • Set up and maintain showroom displays
  • Monitor inventory and merchandise flow
  • Assist with deliveries, pickups, and warehouse operations when needed
  • Help recruit, coach, and develop employees
  • Work toward managing your own store location
  • What We're Looking For
  • Retail management experience preferred
  • Sales experience required
  • Collections or account management experience preferred
  • Rent-to-own experience is a major plus
  • Strong leadership and communication skills
  • Ability to handle difficult situations professionally
  • Self-motivated and goal-oriented
  • Valid driver's license with a good driving record
  • Ability to assist with lifting and moving furniture and appliances
  • Why Join Affordable Home Furnishings?
  • Clear Path to Store Management
  • Family-Owned Company
  • Medical, Dental & Vision Insurance
  • 401(k) with 75% Company Match
  • Profit Sharing
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave
  • Employee Discounts
  • Life Insurance
  • Ongoing Leadership Development
  • This Position Is Ideal For Someone Who:
  • Wants to lead a team
  • Enjoys sales and customer interaction
  • Wants a long-term career instead of just a job
  • Likes taking ownership and solving problems
  • Is ready to grow into a Store Manager role

If you're looking for an opportunity to learn, lead, and advance your career, we'd love to meet you.

Apply