Helpdesk Specialist
Little Rock, AR · On-site
ETalentNetwork is a company that specializes in staffing solutions, and they are seeking a Helpdesk ... Responsibilities : • Demonstrated ability to manage systems security. • Direct and implement ...
Helpdesk Specialist
Little Rock, AR · On-site
ETalentNetwork is a company that specializes in staffing solutions, and they are seeking a Helpdesk ... Responsibilities : • Demonstrated ability to manage systems security. • Direct and implement ...
Helpdesk Analyst level 3
$19.75 - $26.75/hr
Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Apart from this, we also provide IT Staffing services that can help your organization to a great ...
Helpdesk Analyst level 3
$19.75 - $26.75/hr
Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Apart from this, we also provide IT Staffing services that can help your organization to a great ...
IT Helpdesk Analyst
El Dorado, AR · On-site
Position Summary We are seeking a hands-on IT / Help Desk Analyst to support day-to-day IT operatio ... Manage user accounts, security permissions, and group policies in Active Directory and Microsoft ...
IT Helpdesk Analyst
El Dorado, AR · On-site
Position Summary We are seeking a hands-on IT / Help Desk Analyst to support day-to-day IT operatio ... Manage user accounts, security permissions, and group policies in Active Directory and Microsoft ...
Experience must entail management and implementation of system security. Demonstrated ability to manage systems security. Direct and implement the necessary controls and procedures to cost ...
Experience must entail management and implementation of system security. Demonstrated ability to manage systems security. Direct and implement the necessary controls and procedures to cost ...
Assistant Manager (Bryant)
Bryant, AR · On-site
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
Assistant Manager (Bryant)
Bryant, AR · On-site
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
Assistant Manager (Bryant)
Bryant, AR · On-site
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
Assistant Manager (Bryant)
Bryant, AR · On-site
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
Area Detail Manager We are seeking an experienced and motivated Area Detail Manager to help oversee and manage the detailing operations across multiple auto dealership locations in NWA. The ideal ...
Area Detail Manager We are seeking an experienced and motivated Area Detail Manager to help oversee and manage the detailing operations across multiple auto dealership locations in NWA. The ideal ...
The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer ...
The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer ...
The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer ...
The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer ...
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
Assistant Manager (North Little Rock)
North Little Rock, AR · On-site
$35K - $45K/yr
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
Assistant Manager (North Little Rock)
North Little Rock, AR · On-site
$35K - $45K/yr
The ideal candidate is skilled at organizing and solving problems, leading a team and help managing the daily operation of the business. They will be responsible for maintaining the standard of work ...
Shift Manager
$14.50 - $18.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
$14.50 - $18.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
Lonoke, AR · On-site
$13 - $16.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
Lonoke, AR · On-site
$13 - $16.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
West Memphis, AR · On-site
$13.75 - $17.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
West Memphis, AR · On-site
$13.75 - $17.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
$13.25 - $16.75/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
$13.25 - $16.75/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
$13 - $16.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
$13 - $16.50/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
$13.75 - $17.25/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
$13.75 - $17.25/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
North Little Rock, AR · On-site
$14.25 - $18.25/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Shift Manager
North Little Rock, AR · On-site
$14.25 - $18.25/hr
Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...
Helpdesk Manager information
See Arkansas salary details
$31K - $37.5K
1% of jobs
$37.5K - $44.1K
6% of jobs
$44.1K - $50.6K
8% of jobs
$55.4K is the 25th percentile. Wages below this are outliers.
$50.6K - $57.2K
13% of jobs
$57.2K - $63.7K
14% of jobs
The median wage is $66.8K / yr.
$63.7K - $70.2K
17% of jobs
$70.2K - $76.8K
13% of jobs
$79.4K is the 75th percentile. Wages above this are outliers.
$76.8K - $83.3K
8% of jobs
$83.3K - $89.9K
7% of jobs
$89.9K - $96.4K
7% of jobs
$96.4K - $102.9K
5% of jobs
$31K
$69.3K
$102.9K
How much do helpdesk manager jobs pay per year?
As of Aug 14, 2026, the average yearly pay for helpdesk manager in Arkansas is $69,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $82,700.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Arkansas?
The most popular types of Helpdesk jobs in Arkansas are:
What cities in Arkansas are hiring for Helpdesk Manager jobs?
Cities in Arkansas with the most Helpdesk Manager job openings:
Job description
Job Summary:
ETalentNetwork is a company that specializes in staffing solutions, and they are seeking a Helpdesk Specialist to manage and implement system and network security. The role involves ensuring the protection of information and system assets from unauthorized access or modifications.
Responsibilities:
• Demonstrated ability to manage systems security.
• Direct and implement the necessary controls and procedures to cost-effectively protect information and system assets from intentional or inadvertent modification, disclosure, or destruction.
• Demonstrated ability to manage network security.
• Direct and implement the necessary controls and procedures to cost-effectively protect information and network assets from intentional or inadvertent modification, disclosure, or destruction.
• Requires comprehensive knowledge of the organization's hardware, software, and network components.
Qualifications:
Required:
• CompTIA Security + certification
• Current certification in a basic provider cardiopulmonary resuscitation (CPR) course; minimum requirement is Basic Life Support (BLS) card
• Minimum of two years of experience with current technologies and, where required for the task, emerging technologies
• Experience must entail management and implementation of system security
• Demonstrated ability to manage systems security
• Direct and implement the necessary controls and procedures to cost-effectively protect information and system assets from intentional or inadvertent modification, disclosure, or destruction
• Demonstrated ability to manage network security
• Direct and implement the necessary controls and procedures to cost-effectively protect information and network assets from intentional or inadvertent modification, disclosure, or destruction
• Comprehensive knowledge of the organization's hardware, software, and network components
• US citizenship
• Criminal history background check is required prior to each individual being hired
• A favorable security and background investigation is required as a condition of employment under this contract
• Contractor employees are required to complete security forms: OF306 and SF-85 (electronically), and fingerprints prior to starting date
Company:
E Talent Network is an Recruitment Process Outsourcing company specializes in Staffing and Recruiting. Founded in , the company is headquartered in Mclean, USA, with a team of 51-200 employees. The company is currently Growth Stage.
ETalentNetwork is a company that specializes in staffing solutions, and they are seeking a Helpdesk Specialist to manage and implement system and network security. The role involves ensuring the protection of information and system assets from unauthorized access or modifications.
Responsibilities:
• Demonstrated ability to manage systems security.
• Direct and implement the necessary controls and procedures to cost-effectively protect information and system assets from intentional or inadvertent modification, disclosure, or destruction.
• Demonstrated ability to manage network security.
• Direct and implement the necessary controls and procedures to cost-effectively protect information and network assets from intentional or inadvertent modification, disclosure, or destruction.
• Requires comprehensive knowledge of the organization's hardware, software, and network components.
Qualifications:
Required:
• CompTIA Security + certification
• Current certification in a basic provider cardiopulmonary resuscitation (CPR) course; minimum requirement is Basic Life Support (BLS) card
• Minimum of two years of experience with current technologies and, where required for the task, emerging technologies
• Experience must entail management and implementation of system security
• Demonstrated ability to manage systems security
• Direct and implement the necessary controls and procedures to cost-effectively protect information and system assets from intentional or inadvertent modification, disclosure, or destruction
• Demonstrated ability to manage network security
• Direct and implement the necessary controls and procedures to cost-effectively protect information and network assets from intentional or inadvertent modification, disclosure, or destruction
• Comprehensive knowledge of the organization's hardware, software, and network components
• US citizenship
• Criminal history background check is required prior to each individual being hired
• A favorable security and background investigation is required as a condition of employment under this contract
• Contractor employees are required to complete security forms: OF306 and SF-85 (electronically), and fingerprints prior to starting date
Company:
E Talent Network is an Recruitment Process Outsourcing company specializes in Staffing and Recruiting. Founded in , the company is headquartered in Mclean, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About ETalentNetwork
Sourced by ZipRecruiter
Hi there! We are E-talent Network (ETN), a leading staffing consultant with over 20 years of experience. We started with a vision to help businesses recruit the best talent globally. Our company provides RPO (Recruitment Process Outsourcing) which has been our core area since our inception. We aim to help our clients recruit top talent, with ease. We operate based on a strong sense of community, which means that we do everything in our power to ensure that relationships and communications remain smooth and open. If there is a problem, we fix it. That’s the proactivity in us. We maintain the same energy when it comes to investing in people and their capabilities. That's just our way.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US