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Helpdesk Level 1 Jobs in Delaware (NOW HIRING)

Mountaire Farms

Mechanic Refrig Level A

Selbyville, DE · On-site

The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the ... Supporting each other, uplifting each other, and helping each other succeed -- that's the Mountaire ...

Nemours Children's Health

PICU RN

Wilmington, DE · On-site

... in a Level 1 Trauma Center. Patients requiring care and surveillance in the PICU will have ... help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to ...

Nemours Children's Health

PICU RN

Wilmington, DE

... in a Level 1 Trauma Center. Patients requiring care and surveillance in the PICU will have ... help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to ...

Spruce Infotech Inc

Data Modeler (mid-level)

Wilmington, DE · On-site

$53.25 - $69/hr

Our team of experts provide with proven industry solutions that help our clients to have better ... Wilmington, DE Duration: 1 year + Interview mode: phone then F2F Description: Required Skills:

USM

Openstack Engineer

Wilmington, DE

... help customers around the globe, giving top of the line solid and practical IT benefits which are ... Resolve matters escalated by Level 1 and 2 support staff. High Severity issues may require ...

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Helpdesk Level 1 information

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How much do helpdesk level 1 jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for helpdesk level 1 in Delaware is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by helpdesk level 1 professionals and how can they be managed?

Helpdesk Level 1 professionals often encounter challenges such as handling a high volume of support tickets, addressing users with varying technical abilities, and efficiently escalating unresolved issues. To manage these challenges, it is helpful to develop strong communication and problem-solving skills, follow clear escalation procedures, and utilize ticketing systems to prioritize and track issues. Building a solid knowledge base and collaborating with more experienced team members can also make it easier to resolve recurring problems and provide consistent support.

What are the key skills and qualifications needed to thrive as a helpdesk level 1 technician?

To thrive as a Helpdesk Level 1 technician, you need foundational knowledge of computer hardware, operating systems, and basic networking, typically supported by a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for troubleshooting and documenting issues. Strong communication, patience, and problem-solving skills set exceptional candidates apart in this customer-facing role. These abilities are crucial to efficiently resolve user issues, ensure user satisfaction, and maintain smooth IT operations.

What is a helpdesk level 1?

Helpdesk Level 1 jobs are entry-level positions in IT support, responsible for providing first-line technical assistance to users experiencing issues with hardware, software, or other computer systems. These professionals typically handle basic troubleshooting, answer user queries, and escalate more complex problems to higher-level support teams. Their main goal is to ensure that technical problems are resolved quickly and efficiently to minimize downtime for users.
What are popular job titles related to Helpdesk Level 1 jobs in Delaware? For Helpdesk Level 1 jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Helpdesk Level 1 jobs in Delaware look for? The top searched job categories for Helpdesk Level 1 jobs in Delaware are:
Helpdesk Level 1 jobs near you
Infographic showing various Helpdesk Level 1 job openings in Delaware as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,195 per year, or $23.2 per hour.

Pediatrician, Primary Care - Seaford

Nemours Children's Health

Seaford, DE • On-site

$160K - $207K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 hours ago

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers

Job description


Nemours Children's Health is seeking a Pediatrician to join our Seaford team!
Nemours Children's Health provides high-quality, professional primary care outpatient services for infants, children, and adolescents and are currently in need of a pediatrician to join the team. Extended hours are required (early morning and early evening). Occasional weekend coverage.
All locations utilize after-hours nurse triage to take first- line calls from patients when the office is closed.
What We Offer
  • Competitive salary
  • Health, life, dental & vision benefits for Associates and their dependents
  • Wellness program
  • CME days and dollars
  • 403(b) with employer match & a 457(b) plan
  • Licensure and dues allowance after hire
  • Tuition reimbursement & tuition discount programs with various Universities for Associates and their dependents
  • Adoption assistance and 6 weeks of Paternity leave

Qualifications
  • MD or DO
  • Board eligible or certified in General Pediatrics
  • Eligible for unrestricted Delaware medical license and DEA

If you're looking for a position that will allow you to enjoy a work-life balance, have an opportunity for professional growth, and focus on pediatric care, this is the opportunity for you.
#LI-KC1
HotTopicsPeds2026
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.
About the Team
At Nemours Children's, our providers and associates work together across specialties, clinics and hospitals, to give children care that's among the safest, most caring and compassionate. As part of a pediatric health system with both clinical and academic partnerships, we are 100% focused on ensuring a healthier future for children. We strive for excellent outcomes across all of our medical and surgical specialties - and we measure these outcomes in order to provide consistent, top-rated care.
We aspire to build a workforce of providers that support the needs of the communities we serve and create a sense of belonging for our patients and families. Nemours Children's is committed to equal opportunity in welcoming candidates of all backgrounds to apply. Any preference or exclusion based on a protected characteristic is strictly prohibited. To learn more, click here.
Nemours Children's Hospital, Delaware
Nemours Children's Hospital, Delaware, a 220-bed facility located in Wilmington, serves as a Level IV NICU and the only Pediatric Level 1 Trauma Center in the state. For more than 80 years, its world-renowned care, education and research capabilities have healed hundreds of thousands of children and provided training for thousands of pediatric specialists across the U.S.
In 2023-24, U.S. News & World Report ranked the hospital in five pediatric specialties: cancer, cardiology and heart surgery, diabetes and endocrinology, gastroenterology and GI surgery and orthopedics.
The hospital is a Level 1 Children's Surgery Center, verified by the American College of Surgeons. This recognition highlights the center's improved surgical quality, reduced complications, lower costs and saved lives.
Our nursing program has earned Magnet status for the third time from the American Nurses Credentialing Center (ANCC) Magnet Recognition Program®, demonstrating excellence in health care.
We collaborate closely with Thomas Jefferson University Hospital, providing pediatric specialty care for newborns and in the emergency department, and collaborating closely on research and care for complex conditions.
Wilmington, Delaware
Living in Wilmington, Delaware offers a blend of urban convenience and suburban charm. The city is known for its vibrant cultural scene, historic landmarks and proximity to major East Coast cities like Philadelphia and Baltimore. Residents enjoy a variety of dining options, shopping districts and outdoor recreational opportunities along the Brandywine River. Wilmington is also a hub for business and employment.

What Nemours Children's Health employees say

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936

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