Helpdesk Intern Jobs in Wheaton, IL (NOW HIRING)

Looking to gain real-world experience in commercial real estate, lease administration, or business operations? As a Lease Administration Intern at Array Digital Infrastructure, you'll play a meaningful role in supporting a national portfolio of telecommunications real estate leases that help power critical connectivity across the country.

This paid internship offers hands-on exposure to lease management processes, contract documentation, data administration, and payment workflows. Working alongside experienced professionals, you'll help ensure lease records are accurate, organized, and audit-ready while gaining valuable insight into how infrastructure assets are managed at scale.

• Assist with lease abstraction and data entry activities
• Review and maintain lease documentation and records
• Support invoice processing and payment-related workflows
• Help ensure lease information is accurate, complete, and up to date
• Organize and track key lease documents and reporting information
• Collaborate with team members on projects that support lease administration and portfolio management

• Hands-on experience in telecommunications lease administration
• Exposure to real-world lease agreements, invoices, and payment processes
• An understanding of how lease data supports asset management, finance, and operational decision-making
• Professional mentorship and development from experienced lease administration professionals
• Valuable experience working with a national infrastructure portfolio

This internship is ideal for students pursuing degrees in business, real estate, finance, legal studies, operations, or related fields who are interested in developing strong analytical, organizational, and administrative skills in a professional environment.

Schedule: Approximately 20 hours per week, including 8-10 hours in the office (Monday-Wednesday)Duration: 12-month internshipCompensation: 

Join Array Digital Infrastructure and gain practical experience supporting the lease portfolio behind the networks that keep communities connected.

Intern Resources:

As an intern at TDS, you'll have the opportunity to partner with seasoned professionals on high-priority company projects and day-to-day operations. During your internship, TDS offers you:

• Access to our Intern Associate Resource Group (ARG): This group provides extra resources for your development, opportunities for internal advancement, and forums to connect with other interns across the company. Our ARG meets monthly, where you can hear about other interns' projects and engage with leaders from various teams. The group also hosts networking events to help you build valuable connections, with the goal of helping you secure full-time employment upon graduation.
• Prioritization of Your Professional Development: TDS offers in-depth training to ensure you are continuously growing and developing your skills.
• Focus on Ethics and a Healthy Work-Life Balance: We emphasize ethical practices and offer a business casual work environment to promote a balanced, supportive culture
• Encouragement to Volunteer: Interns are encouraged to engage in local charities, university activities, and community events, fostering personal and professional growth through meaningful contributions.

• Assist with lease abstraction, including key terms such as rent, escalators, expiration dates, and amendments
• Support lease tracking and compliance in internal systems and Excel-based trackers
• Review invoices and remittance data to support rent and fee reconciliation
• Maintain organized, accurate lease files and documentation
• Help identify and correct data inconsistencies in lease and payment records
• Prepare simple summaries, trackers, and reports for the lease administration team
• Document basic processes and support continuous improvement efforts
• Collaborate with leasing, finance, and operations teams as needed

Required Qualifications

• Currently pursuing a Bachelor's or Master's degree in a related field, such as:
• Real Estate, Finance, Business Administration
• Legal Studies, Urban Planning, Operations
• Information Systems or Data Analytics
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Excel (formulas, filters, basic pivots)
• Ability to manage multiple tasks with accuracy and follow-through
• Clear written and verbal communication skills
• Interest in lease administration, real estate operations, or infrastructure assets

Other Qualifications

• Exposure to commercial leases or contract review
• Familiarity with lease concepts (rent, escalators, amendments, terms)
• Experience working with spreadsheets, trackers, or reconciliation files
• Interest in process documentation or operational support
• Familiarity with lease or workflow systems (e.g., SiteTracker, Salesforce)
• Detail-oriented, dependable, and organized
• Comfortable working with repetitive, accuracydriven tasks
• Curious about how lease data supports financial and operational decisions
• Professional, proactive, and collaborative
• Willing to ask questions and learn best practices in lease administration

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 
• Commuter Program Benefit

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. 

Who is Array Digital Infrastructure?

Array Digital Infrastructure, Inc. is a leading owner and operator of shared wireless communications infrastructure in the United States. With over 4,400 cell towers in locations from coast to coast, Array enables the deployment of 5G and other wireless technologies throughout the country. 

Headquartered in Chicago, Array is an approximately 81% owned subsidiary of Telephone and Data Systems, Inc. and was formerly known as United States Cellular Corporation (UScellular). Founded in 1969, Telephone and Data Systems provides wireless infrastructure and broadband services through its businesses including Array and TDS Telecom. Visit tdsinc.com.

At Array Digital Infrastructure, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be $20.00 per hour. Also, certain positions are eligible for additional forms of compensation.