Helpdesk Intern Jobs in Austin, TX (NOW HIRING)

Job Posting Title:
CRC Community Outreach Intern
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Hiring Department:
Department of Psychology
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
0
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FLSA Status:
Non-Exempt
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Earliest Start Date:
Aug 25, 2025
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Position Duration:
Expected to Continue Until Dec 31, 2025
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Location:
UT MAIN CAMPUS
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Job Details:
General Notes
Interns will attend campus and community events to connect with Austin families and recruit participants for psychological research studies for The Children's Research Center (CRC). This may look like leading crafts and activities or speaking to parents at events such as family days, festivals, museum days, UT Girl Day, Hot Science-Cool Talks, Longhorn Halloween, etc. Interns must have weekend availability and attend a minimum of 3 events per semester.
Along with this, interns may help prepare event materials (i.e. packing crafting and recruitment supplies), add recruitments to the research database, and help with special projects as assigned. If possible, any additional projects are intended to be flexible and help with professional development. For example: social media projects, design, community flyering, emailing or speaking with community organizations to establish and maintain partnerships, etc.
Purpose
Interns will attend campus and community events to connect with Austin families and recruit participants for psychological research studies for The Children's Research Center (CRC). This may look like leading crafts and activities, speaking to parents at events, or special projects to promote awareness of the CRC.
Responsibilities

• Outreach: The intern will be responsible for preparing materials for recruitment events (i.e. preparing and organizing craft materials for events). The intern may drop off CRC flyers at approved community organizations & email or call community organizations to spark initial partnership opportunities (as assigned). The intern may attend parent meetings on behalf of the Children's Research Center to speak with parents about our research.
• Recruitment: The intern will be responsible for setting up and cleaning up during our campus-wide and community-wide events. The intern will also run and manage our table at the event, which includes signing up parents/caregivers to participate in our research studies and facilitating crafts or activities with children at our recruitment events. For the outreach and recruitment portions of this position, the intern will be responsible for going out in the community and managing their own transportation needs. All events and community organizations will be within bus distance, which means interns can use Capital Metro buses. (Unless a further location is discussed and confirmed in advance.)
• Training and Use of UT Database: The intern will be responsible for entering children's information into our collaborative database after recruitment events with accuracy and confidentiality.
• Organization and security: The intern will adhere to security policies designated by The University of Texas at Austin and the Children's Research Center to ensure that the confidentiality of all families and community partners is protected. The intern will maintain and organize files related to data collection, such as consent forms, which the participant and the family are asked to sign before participating.
• Special projects: The intern may be assigned special projects on a varying basis, including setting up consultations with labs and community organizations or spearheading outreach efforts such as flyering, media campaigns, food drives/book giveaways, etc.

Required Qualifications

• Availability on weekends is necessary to attend community events
• In addition to having good attention to detail, the prospective intern must display excellent teamwork and communication skills. The intern will be responsible for communicating in a friendly, respectful manner with families, community organizations, and other team members.

Relevant education and experience may be substituted as appropriate.
Preferred Qualifications

• Organized with time management and responsibilities
• Comfortable interacting with children and parents
• Proactive and respectful communication
• Trustworthiness to honor commitments
• Self-motivated team player (must be comfortable working independently and with fellow interns)
• Strong attention to detail
• Background, experience, or strong interest in psychology, research, and community engagement
• Fluency in Spanish or bilingual is a plus, but not required

Salary Range
Unpaid/Volunteer
Working Conditions
TYPICAL OFFICE ENVIRONMENT, INDOOR COMMUNITY CENTERS, OUTDOOR EVENTS OR FESTIVALS, MUSEUMS, FAMILY/CHILD ORIENTED ACTIVITY SPACES. PHYSICAL WORKING CONDITIONS MAY INCLUDE SETTING UP TABLES AND CHAIRS, TRANSPORTING CRAFT OR ACTIVITY SUPPLIES, STANDING OR SITTING FOR LONG PERIODS, USING AND DEMONSTRATING USE OF CRAFT/ACTIVITY MATERIALS, USING COMPUTER OR BASIC OFFICE EQUIPMENT.
Work Shift
Varies.Events are typically between Thursday 5pm-9pm, Friday 5pm-10pm, Saturday 7am-10pm, Sunday 7 am-10 pm. Broken into volunteer shifts (typically 1.5 - 4 hour shifts). As needed, team meetings, training, and one-on-one meetings will occur based on team schedule, between M-F 8am-6pm.
Required Materials

• Resume
• Schedule for Fall 2025 semester/weekly availability

Important for applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility:
Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.
Retirement Plan Eligibility:
This position is not eligible for a retirement plan.
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.