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Helpdesk Front Helpdesk Support Jobs (NOW HIRING)

Adams Clinical

Helpdesk Specialist

Dallas, TX · On-site

$60K - $65K/yr

In this role, you report directly to the Senior IT Operations Manager and provide tier 1 Helpdesk support to a 350-person operation across six locations, with DeSoto as your primary focus. You'll ...

Linxup

Helpdesk Associate

Chesterfield, MO · On-site

$18.25 - $24.75/hr

ABOUT THE POSITION This role is a specialized form of helpdesk support in which service and ... technical skills are used to focus on what is best for the customer. The Helpdesk Associate serves ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

As a Tier 2 Helpdesk Support professional, your primary responsibility is to provide technical expertise and advanced troubleshooting to resolve complex software, hardware, or network-related issues ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · On-site

$18.75 - $25.25/hr

As a Tier 2 Helpdesk Support professional, your primary responsibility is to provide technical expertise and advanced troubleshooting to resolve complex software, hardware, or network-related issues ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of ...

Bizzell

IT Specialist Helpdesk II

Hyattsville, MD

Helpdesk Support Services: * Act as the initial point of contact for users seeking technical assistance via phone, chat, email, or in person. * Provide first and second-level technical support for ...

K2 Staffing, LLC

IT Help Desk Support - Level I

Nassau, NY · On-site

$55K - $65K/yr

They are in need of a Helpdesk Support Level I technician . A successful candidate will have a ... Front line defense with customers calling in with technical issues * Ability to properly hand calls ...

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated ...

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Helpdesk Front Helpdesk Support information

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How much do helpdesk front helpdesk support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for helpdesk front helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Helpdesk Front Helpdesk Support jobs?

For Helpdesk Front Helpdesk Support jobs, the most frequently searched job titles are:

Infographic showing various Helpdesk Front Helpdesk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

HELPDESK AGENT

Miami, FL • On-site

Care Resource Community Health Center
See more jobs at Care Resource Community Health Centerexternal

$16.50 - $21/hr

Full-time

Re-posted 28 days ago

Job description

Position Overview:

High school diploma required

1 year of IT experience required

A + certification(s) required

Job Description

The Helpdesk Support Agent is responsible for receiving and triaging all tickets coming into the Information Services Department, contact users for additional information, provide technical guidance, and perform basic troubleshooting on technical issues. Additionally responsible for documentation of all tickets and for the escalation to other teams inside the department when necessary.

Essential Job Responsibilities

Provide technical assistance to end users at all company sites.

Work within a structured helpdesk system in a Windows active directory infrastructure.

Act as primary level 1 tiered support within the helpdesk system providing support and technical issue resolution to all end users.

Establish new user accounts and makes changes to existing user accounts.

Create and make changes to user email accounts in Office 365.

Assist with documenting and IT assets, hardware and software configurations.

Ensure connectivity to all endpoints on the company network.

Demonstrate ownership and customer-service orientation skills, with the motivation and ability to function independently or as a team member.

Participate in department staff meetings and company developmental activities as requested/required.

Other duties as assigned by Information Services department management.

Culture of Service: 3 C’s
Compassion

  • Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
  • Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.

Competency

  • Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered

Commitment

  • Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed
  • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided

Safety
Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understand and appropriately act upon the assigned role in Emergency Code System.
Understand and perform assigned roles in the organization’s Continuity of Operations Plan (COOP).

Contact Responsibility:

Will have frequent contact with staff at all Care Resource locations and will have occasional contact with external parties, vendors, and technical support representatives as necessary.

Physical Requirements:

This work requires the following physical activities: constant walking and bending. Frequent standing, sitting, lifting at least 25 lbs., stretching/reaching, working on a ladder, vision for close work, talking on the phone and talking in person. Work is performed in an office setting.

Other
Participates in health center developmental activities as requested.
Other duties as assigned.

Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com

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