Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Tampa, FL · On-site
$59K - $77K/yr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Tampa, FL · On-site
$59K - $77K/yr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at ...
Saint Petersburg, FL · On-site
$12.50 - $17/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Saint Petersburg, FL · On-site
$12.50 - $17/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$12.50 - $17/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$12.50 - $17/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$12.75 - $17.25/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$12.75 - $17.25/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Lutz, FL · On-site
$12 - $16.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Lutz, FL · On-site
$12 - $16.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Saint Petersburg, FL · On-site
$12.50 - $17/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Saint Petersburg, FL · On-site
$12.50 - $17/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Lutz, FL · On-site
$12 - $16.50/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Lutz, FL · On-site
$12 - $16.50/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Tampa, FL · On-site
$15/hr
INTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening ... Trash & Recycling Helpers At A&A Services , we are committed to delivering "Quality in Everything ...
Tampa, FL · On-site
$15/hr
INTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening ... Trash & Recycling Helpers At A&A Services , we are committed to delivering "Quality in Everything ...
Experience & Certifications * 1-2 years of experience in an internal IT support or Helpdesk role * CompTIA, Microsoft, and/or Cisco certifications are a plus Technical Skills * Strong understanding ...
Experience & Certifications * 1-2 years of experience in an internal IT support or Helpdesk role * CompTIA, Microsoft, and/or Cisco certifications are a plus Technical Skills * Strong understanding ...
Experience & Certifications * 1-2 years of experience in an internal IT support or Helpdesk role * CompTIA, Microsoft, and/or Cisco certifications are a plus Technical Skills * Strong understanding ...
Quick apply
Experience & Certifications * 1-2 years of experience in an internal IT support or Helpdesk role * CompTIA, Microsoft, and/or Cisco certifications are a plus Technical Skills * Strong understanding ...
$12.53 - $14.01
12% of jobs
$15.31 is the 25th percentile. Wages below this are outliers.
$14.01 - $15.50
15% of jobs
The median wage is $16.94 / hr.
$15.50 - $16.98
24% of jobs
$16.98 - $18.46
13% of jobs
$18.46 - $19.94
9% of jobs
$20.21 is the 75th percentile. Wages above this are outliers.
$19.94 - $21.42
16% of jobs
$21.42 - $22.90
5% of jobs
$22.90 - $24.38
2% of jobs
$24.38 - $25.86
3% of jobs
$25.86 - $27.34
0% of jobs
$27.34 - $28.83
1% of jobs
$12
$18
$28
| Aspect | Helpdesk Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like CompTIA A+ | High school diploma; certifications like Customer Service Certification can be a plus |
| Work Environment | IT support centers, corporate offices, remote | Call centers, retail, online support platforms |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, e-commerce, service industries |
| Common Search & Comparison Intent | Helpdesk Associate vs Customer Support Specialist |
Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.
8.1
Based on 26 frontline employees who took The Breakroom Quiz
149th of 486 rated machine equipment manufacturers
The Helpdesk Analyst reports to the Regional IT Manager – East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner ensures maximum access to and implementation of technology services and resources.
Primary Accountabilities:
Technical Requirements:
Desktop/Laptop:
Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging
Microsoft Stack: Active Directory, Office 365, Powershell, Windows, Exchange, Entra ID
Security Applications:
Duo, Imprivata, Envoy, Delinea, BigFix, Crowdstrike
Education:
Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at least 3 years of experience with Microsoft Active Directory Services.
OR a Bachelor’s degree in Computer Science, MIS, IT or related field with a minimum of 2+ years of related experience, with at least 1 year of experience with Microsoft Active Directory Services.
Experience with Microsoft Active Directory, Microsoft Terminal Services, and VMWare preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is frequently required to walk. The employee is frequently required to sit; the employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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Aerospace product and parts manufacturing
1,001 - 5,000 Employees
Palm Beach Gardens, FL, US
1951
